Insurers’ incorrect statements to fire victims lead regulator to issue formal notice
Notice requires insurers to make sure their staff are trained in California laws and rules
SACRAMENTO, Calif. — Insurance Commissioner Dave Jones directed the California Department of Insurance to issue a formal notice to insurers, licensed public adjusters and admitted carriers to make sure all claims adjusters assigned to wildfire claims, including those not licensed in California, are...
"Much of the post-Irma frustration stemmed from dealing with catastrophe adjusters quickly trained and supervised under the governor’s Sept. 4 emergency authorization allowing suspension of normal credentialing requirements, Dominguez said.
One such adjuster was dispatched to an English-speaker’s home despite not knowing how to speak English, Dominguez said.
After Hurricane Harvey, “the cream of the crop” of independent insurance adjusters headed to Texas to work...
Source: The Hill
"As the nation continues to recover from the damage caused by hurricanes, floods and fires from coast to coast, we are reminded yet again that unforeseen, life-changing disasters can strike at any time. After the initial chaos subsides, it’s only natural that those affected would want to move quickly to start rebuilding their lives.
For many, the first step is a call to the insurance company, who should be able to resolve claims promptly, offering timely financial assistance when...