"Much of the post-Irma frustration stemmed from dealing with catastrophe adjusters quickly trained and supervised under the governor’s Sept. 4 emergency authorization allowing suspension of normal credentialing requirements, Dominguez said.
One such adjuster was dispatched to an English-speaker’s home despite not knowing how to speak English, Dominguez said.
After Hurricane Harvey, “the cream of the crop” of independent insurance adjusters headed to Texas to work for insurance companies there, Papy said. Then, when Irma looked likely to strike Florida, insurers here were forced to compete to secure services from adjusters who didn’t go to Texas." (from the article)