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Latest edition of the NFIP Claims Manual

Update  - The Latest addition is effective 10/2021. This manual improves clarity of flood insurance claims guidance to NFIP Write Your Own (WYO) companies, flood vendors, flood adjusters and examiners, so that policyholders experience consistency and reliability of...

New Guidelines for NFIP Adjusters

A note about the use of the term “Authorized NFIP Adjuster” rather than “Certified NFIP Adjuster”: It is FEMA’s position that certification requires a more formal course of study and the successful passing of a series of examinations before certification is awarded,...

NFIP Training Available Online

The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP Training courses are free and open to anyone. Click on a link below to begin your self study course.    (note: we first posted this in December...

NFIP Adjuster Fee Schedule

Updated: The information below comes from the October 1, 2021 NFIP Claims Manual Section 2: Claims Processes and Guidance This section provides FEMA claims processes and guidance. The primary audience is claims adjusters with call-out boxes denoting the claims examiners’ roles and...

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