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CEA Claims Manual
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The CEA ( California Earthquake Authority) is committed to ensuring that every CEA claim is handled in a prompt, fair, and consistent manner. 

Source: http://www.earthquakeauthority.com/index.aspx?id=23&pid=4
Download: CEA Claim Manual - April 2009
Added: 2/28/2009 Last Update: 11/28/2010
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