Surveys

Satellite Roof Measurements

Have you use a Satellite Roof Measurement service?
Yes, all the time
Yes, only on steep or difficult roofs
Yes, only when required by the client
Yes, to settle disputes only
No

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Deployment?

1. Which one of the current Tropical Storms do you believe will result in deployment for you.

Ana (8)

Bill (51)

40%

Claudette (4)

None (64)

50%

Current Poll: Are your assignments Zoned?

1. When you arrive at a new location and start receiving assignments are they zoned or grouped by zip code?

Yes

38%

No, not at all

29%

Somewhat

33%

On The Road

1. How many days did you work on assignment in 2008?

0 - Zero (17)

1-30 Days (28)

31-60 Days (89)

17%

61-120 Days (130)

25%

121 - 180 Days (85)

16%

181-240 days (67)

13%

240 Plus (100)

19%

Fuel Expenses

1. Are you happy with the way fuel expenses are handled in the fee schedules you are requested to work with?

No (270)

79%

Yes (5)

Somewhat (30)

Very much (6)

In no way (32)

2. Do you think a Cane in the gulf will influence the fee schedules?

No, SOSchedule (152)

44%

Yes, the carriers and vendors will know that they need to give consideration to the extra expense to get adjusters to handle the claims. (134)

39%

Not sure, but I need to work and may be willing to take a hit (57)

17%

3. Who should pay the extra fuel expenses

The Adjuster (9)

The Vendor (27)

The Carrier (297)

87%

The Feds (8)

Other (2)

Work Drought Over?

1. Do you think the work drought is over?

Yes (34)

30%

No (34)

30%

Almost, we need some more assignments (31)

27%

What work drought? (14)

12%

Survey - Unadhered Shingles

1. Your inspection of a roof after a hurricane makes landfall only finds unadhered shingles.

This is damage and I write an estimate for repairs.

53%

There is no direct damage from wind, no claim.

47%

2. You are working a lightning claim in Ohio, the lightning splits a tree and a tree limb hits the rear slope damaging a 5' X 5' area. Your inspection also finds unadhered shingles on the front slope.

I write an estimate for repairs to the rear slope only.

68%

I write an estimate for the repairs to rear slope and front slope.

30%

The damage appears to be below the $500.00 deductible so I do not write an estimate.

Dicusssion - Example

How do you reduce reopens?

1. Which of the following do you feel does the most to reduce reopens?

A thorough inspection (60)

24%

Correctly identifying the damaged material ( i.e. 220 vs 240 # shingles) and using the correct repair methods and prices (38)

15%

Getting an agreed scope with the insured and\or Contractor (90)

36%

Getting the claim completed quickly (6)

Taking time to explain the claim process to the insured (51)

21%

Other, share your thoughts in the forum (2)

Did you get a job?

1. Have you attended a training class or training classes the last two years?

Yes (231)

96%

No (9)

2. If yes, how long after attending the class did it take to get employment?

Within 30 days (34)

14%

31 to 60 days (20)

61 to 120 days (14)

121 to 180 days (11)

More than 180 days (19)

Have not received an offer of employment (129)

54%

NA (13)

3. Do you think the class or classes helped with the employment?

Yes (69)

29%

No (95)

40%

A little (37)

15%

NA (39)

16%

Completed Assignment

1. When does your responsibility on a file that was assigned to you end?

When you complete file and turn it in (11)

When the supervisor approves and closes it (101)

30%

When the file is sent to the insurer (8)

When you leave the assignment (64)

19%

When your invoice is paid (48)

14%

When the insured has completed repairs (110)

32%

2. How long after you leave the assignment should you be required to make revisions or handle supplementals that do not require a reinspection?

1 Week (17)

2 weeks (24)

3 weeks (5)

1 month (64)

19%

For the life of the file (143)

42%

I should not be requested to work on the file. (89)

26%

Survey

1. How concerned are you about working Hurricane claims in the areas impacted by the oil spill?

Concerned (52)

Very Concerned (28)

Extremely Concerned (33)

Not worried at all, just give me the claims (446)

77%

I will not work claims in areas impacted by the oil. (18)

Oil Spill

Should the Military be called in to handle the Oil Spill?
Yes
No
Undecided

Submit Survey View Results

Survey

1. Do you agree or disagree that global warming is occurring?

Agree (22)

33%

Disagree (37)

56%

Unsure (7)

11%

2. Global warming has effected our industry?

I don't believe in global warming so no. (31)

47%

Strongly Agree (7)

11%

Moderately Agree (11)

17%

Disagree (13)

20%

Unsure (4)

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