Friday, September 05, 2008
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Subject: A Simsol Flood Adjuster having to use Xacti-nightmare
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Gale HawkinsUser is Offline
PowerClaim.com

Member
Posts:335


03/12/2008 5:01 PM  

Folks you are taking about decisions that adjusters or even claims departments are not even involved in making it seems. We have to sell at the board room level when it comes to estimating solutions in large carriers it seems to me.

Mark MooreUser is Offline

Member
Posts:4


03/12/2008 5:32 PM  
NFS = National Flood Services in Kalispell Montana
Ray HallUser is Offline
Adjuster
Houston, TX
Member
Posts:804


03/12/2008 5:55 PM  

If  NFS did not get the flood contract some of my faith is restored in Washington. If its NFS and Nationwide seems like a match.

Tom TollUser is Offline
Life Member
Moderator
Member
Posts:916


03/12/2008 11:25 PM  

We are National Flood Services, Inc.

We are dedicated to providing the best insurance policy administration services to our insurance companies with a core-competency of serving your agents. We provide a full-suite of policy processing solutions. We are a publicly held company, a subsidiary of Fiserv, Inc., and have vendor agreements with many of the top insurance companies participating in the National Flood Insurance Program (NFIP).

At National Flood Services, Inc., we specialize in flood insurance policy servicing and processing. We are not a computer service company that also offers insurance processing services - we are an insurance organization staffed by knowledgeable insurance professionals with diverse company and agency backgrounds. We offer a wide range of products and State-of-the-Industry service solutions that are available to insurance companies and their agents.

Why should you use National Flood Services?

· We offer the most advanced technology among flood providers
· Our flood processing and claims management services are the most timely and accurate in the industry
· We provide advanced Internet services, including flood zone determinations, claims reporting, policy database download and maintenance, electronic application submission, electronic movement of premium and commission funds, rating software download, production reports, elevation certificate assistance and repetitive loss review
· We process and mail your commission and cancellation refund checks in a consistent and timely manner
· We have a specialized department to handle book of business transfers.

Enrolled Agencies Can:

· Order Flood Zone Determinations
· View Policy Database and Renewal Lists
· Transmit Applications and Policy Endorsements Electronically
· Access Repetitive Loss Information for Specific Properties
· Receive Assistance with Obtaining Elevation Certificates
· Submit Notices of Loss Online
· View Agency Production Reports

National Flood Services is all you need to guarantee effective solutions for your policy processing needs...


Success is not final, failure is not fatal: it is the courage to continue that counts.
peter burchUser is Offline
Adjuster
where ever the winds blow
Member
Posts:180


03/12/2008 11:27 PM  

I had the pleasure of having my flood files (in 05) disappear into Kalispell not to resurface for many months, Nationwide will get what  they pay for, their clients have my sympathy 


Still sliding down the razorblade of life.
Gale HawkinsUser is Offline
PowerClaim.com

Member
Posts:335


03/13/2008 12:32 AM  

Wait a minute!

Nationwide has been on Xactimate every since leaving their last estimating software vendor so what is new here? The last I heard NFIP let the WYO people handle their claims at they see fit. Is this not what Nationwide is doing?

I am sure there will be those firms that work directly for NFS or other WYO carriers using all of the estimating software options just like in the years past based on my understanding as of today.

If someone has other facts to present my eyes are open. I understand this is an emtional issue for some but we need some facts and not rumors before anyone start taking their lives.

I have been out of the CADO loop for a while with everything going on so I may have missed something that will change my tune soon.

 

R .D. HoodUser is Offline
Founding Member
Adjuster
New Hope, Pennsylvania
Member
Posts:210


03/13/2008 2:41 PM  
Simple Steve,

NFS ( National Flood Services) is a flood servicing company out of Kallispell, Montana. It is run by Kim Berger, and has been around for several years.
Rumors had it, in the past few years that the company was owned in part By Covansas, which is a CSC company that also had interest in each of the flood servicing companies.

Seems the web continues to grow...............................................

"Anyone who has never made a mistake has never tried anything new... Albert Einstein"
Ray HallUser is Offline
Adjuster
Houston, TX
Member
Posts:804


03/13/2008 3:18 PM  

I sure jumped the gun on my comments about xmate for ALL flood claims. This does not appear to be the case.My first incounter was in 2004 on the outter banks of NC. Some of the carriers were strangers to me, but not to the old flood adjusters who have been around from day one. When I got the single adjuster loss from the NC windpool I found all the good flood losses had been inspected and the claims were being processed. I grumbled and groused, but had to admit the insureds were being well serviced and said never again on the SAP unless its with the same carrier.

This was also my first time with FSC and I am sure they have improved, they had too to survive.TWIA will have this problem this year on the SAP if a monster hits Texas. I do remember the floor carriers I had never heard off were in business to make guaranteed profit as it seems the ink and recyled paper policy was printed in a storage warehouse.

John PostavaUser is Offline
SIMSOL.com

Member
Posts:93


03/14/2008 10:26 AM  
Steve,
NFS is National Flood Services out of Montana. They took the Nationwide Insurance business away from EDS beginning this year. Nationwide has told NFS that all IA firms handling their flood claims are to use X starting in July. They are afraid that adjusters on any other system will not use the same prices that come out of X for the wind claims which may accompany flood claims in a tropical system. It's a lawsuit waiting to happen after the first major event. We have spoken with NW claims and tried to assure them we could match X prices but it would be better if they let free market pricing rule. Our words fell on deaf ears even though we told them our system has settled literally MILLIONS of flood claims over the years. I just don't get it.
Ray HallUser is Offline
Adjuster
Houston, TX
Member
Posts:804


03/14/2008 1:41 PM  

John makes you think that if an insurance claim department  executive did not think of a change, it has no merit. A long time ago when I was full of ideas I proposed to a carrier that my sevice bill would not be found on the bottom line as I would save the carrier this much on ever loss I worked for them, or the payout would be lower. Well you know that the carriers talk, but really like increase in  premium dollars as they try for a 5 % underwriting profit. Its like a guaranteed profit on flood insurance, the WYO carriers can not loose money.

In the next monster storm, no ALE on flood policiy. No ALE on most evacuation reimbursment for "civil authority orders"  on MOST Homeowners .The TV weathermen and the DICTATED estimating prices will make Katrina a smaller event in the history of Natural disasters.; resulting in litigation.

How could you convince a jury that the "accepted programs that most insurance companys" use as the fair market price for the operation involved.... Like clean CAPCNOP +clean can opener-electric-Heavy clean  ea. $4.89 and RFG220E  3 tab 20 yr comp shingle-w/out felt $127.11 per 100 sq feet installed (on the roof including getting to the site and takes m ore skill and risk than cleaning a can opener on the ground in an air condition building sitting down. I would not buy it.... would any reasonable person ???   NO.

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