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Last Post 06/28/2008 7:42 PM by  MalviLennon
Metlife-- current or past experience?
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PropField
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06/28/2008 7:10 AM

    I've been offered a gig with Met and they've been a little sketchy with details of past claim count for the territory.  Its a territory that includes 19,600 policies in force.

     

    Anyone here have any experience working for Met or have any resources to public info on claim counts?

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    Florida Boy
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    06/28/2008 9:07 AM
    If they will not provide that stat, and they certainly know what it is, what else are they not telling you? Are you expected to cover the whole territory? How large is it?
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    Ray Hall
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    06/28/2008 10:59 AM

    This not knocking Met, but they have milage points from certain towns in the grid. They do not have a great billing schedule, and its hard to pay for xactimate 25.0 with all the bells on 4 to 5 a month. No short form reports, a underwriting form and a caption report required in about 72 hrs.

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    BobH
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    06/28/2008 11:07 AM
    Is the Gig working as "staff" or as an "independent"? (I got the impression it would be staff).

    I don't have experience with that particular carrier, but if the salary is going to give you a nice stable, predictable income, they supply a car and gas, and you need the gig, I would take it as a potential great step in the career.

    Seems like any staff adjuster will be overloaded, at least during some seasons of the year, it's just part of the job description. That which doesn't kill you will make you stronger.
    Bob H
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    Jud G.
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    06/28/2008 11:16 AM

    That was my initial question- staff or independent.  Then, are you a vendor or an individual that will be receiving the claims? 

    Any company can give you policies in force.  They may have a pretty good estimate on how many claims will result over a monthly or yearly period, but that's exactly what that is, an estimate.  A fair plan type of company will have a high number of claims filed, whereas a company with selective underwriting processes will have a much lower ratio.

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    PropField
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    06/28/2008 12:58 PM

    Its a staff field position. 

    I'll be responsible for the whole territory, but I'll have the option of hiring an IA, writing it from my desk after 1st contact or sending it straight to a ktor.  Basically anything within an hour drive that requires an inspection will be inspected by me.  Anything else, except as warranted by circumstances like severity or a high volume of claims from a certain far-flung spot, will be my option to handle as I please.

    But, the tail of all the claims will be mine to handle, whether I inspect or not.  So, I consider the 07 claim count to be relevant.

     PS-- geographically and demographically, the territory is a lot like IL. 

     

     

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    JimGary
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    06/28/2008 1:27 PM

    If its a staff position, you claim count will probably have a max, per day or week. Unless your hoping to watch afternoon TV every day, you will be expected to work a full day regardless of claim count. I have worked a few Met claims, both auto and property, they like their i's dotted and their t's crossed, and sometimes in reverse, depending on who got the rear chewing at the last BCO meeting. I have worked auto claims for months with no problem, then all the sudden get every line questioned on an estimate. For the most part they were easy to work with.

    The good part will be the check every week, the paid expenses, the check every week, the retirement acct, the check every week, the paid vacation, and did I mention the check every week.

     

    Good Luck, sound like a good gig,

    JWG

     

    I know the voices aren't real, but sometimes they're right!
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    PropField
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    06/28/2008 1:51 PM

    I've never had a staff position with a daily or weekly claim limit.  Every carrier I've worked for has had a policy of allowing unlimited daily new claims.

     

    What are the carriers that put on a cap?  Never known anyone with that perk~

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    Florida Boy
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    06/28/2008 1:52 PM
    Posted By Mike L on 06/28/2008 12:58 PM

    Its a staff field position. 

    I'll be responsible for the whole territory, but I'll have the option of hiring an IA, writing it from my desk after 1st contact or sending it straight to a ktor.  Basically anything within an hour drive that requires an inspection will be inspected by me.  Anything else, except as warranted by circumstances like severity or a high volume of claims from a certain far-flung spot, will be my option to handle as I please.

    But, the tail of all the claims will be mine to handle, whether I inspect or not.  So, I consider the 07 claim count to be relevant.

     PS-- geographically and demographically, the territory is a lot like IL. 

    So you will handle a whole state. Farm out what you don't inspec and review those claims when they are submitted. I'd still like to know the '07 numbers.  

     

     

     

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    Ray Hall
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    06/28/2008 2:02 PM

    I chirped up too soon, take the job.

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    JimGary
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    06/28/2008 4:17 PM
    Posted By Mike L on 06/28/2008 1:51 PM

    I've never had a staff position with a daily or weekly claim limit.  Every carrier I've worked for has had a policy of allowing unlimited daily new claims.

     

    What are the carriers that put on a cap?  Never known anyone with that perk~



    Farmers had a cap on our claims. Not that they did not exceed them periodically, but we supposedly had a max. I have a freind with Allstate that said he has the same. It was 5 auto or 4 prop back then, ('01)

    I know the voices aren't real, but sometimes they're right!
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    Florida Boy
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    06/28/2008 6:23 PM
    Posted By Jim Gary on 06/28/2008 4:17 PM
    Posted By Mike L on 06/28/2008 1:51 PM

    I've never had a staff position with a daily or weekly claim limit.  Every carrier I've worked for has had a policy of allowing unlimited daily new claims.

     

    What are the carriers that put on a cap?  Never known anyone with that perk~



    Farmers had a cap on our claims. Not that they did not exceed them periodically, but we supposedly had a max. I have a freind with Allstate that said he has the same. It was 5 auto or 4 prop back then, ('01)

     

    I started with Farmers in San Antonio, the early 80's, and there was no cap on clams. They were just supposed to be handled.,,,by the book. It was a joke.

     

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    MalviLennon
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    06/28/2008 7:42 PM
    Posted By Mike L on 06/28/2008 7:10 AM

    I've been offered a gig with Met and they've been a little sketchy with details of past claim count for the territory. Its a territory that includes 19,600 policies in force.



    Anyone here have any experience working for Met or have any resources to public info on claim counts?

    Hi, Mike:



    When a vendor does not share a billing list up front there is a reason, and seldom is the reason for the benefit of the adjuster. When a carrier is sketchy on numbers/pending there is a reason, and usually it is that you will be overwhelmed with files. I have never worked for Met but one of my girlfriends was a property supervisor for many years. She worked all the time. Granted she was a manager but her staff had a high pending and very strict guidelines, which she had to watch closely. Having said that it is a steady job with benefits and vacation time. There are no “cushy” jobs anymore. I remember 20 plus years ago, when I worked for Aetna, and we always joked that no self respecting property adjuster worked Friday afternoons during the summer. If you were not on the golf course by noon (absent a storm of course) you were a looser, we also had company cars and an expense account. Those were the days! Anyway, expect a high pending, same day contact, and a supervisor watching over your shoulder. Best of luck.
    Malvi
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