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Last Post 06/05/2010 8:16 PM by  ddreisbach
Working Allstate claims vs State Farm
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hcrisp8
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05/31/2010 11:03 AM
    I have applied with Pilot, but they have told me I can go through their training for Allstate, even though all my cat experience has been for State Farm. (about 8 years total, 4 years cat)  I know nothing about working claims for Allstate, and was just looking for some info on how they differ from State Farm.  I have been using Xm8 since 1997, so I wonder if the switch for Allstate to Xm8 is part of the reason they want me for Allstate.  Thanks in advance..
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    Medulus
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    05/31/2010 11:35 AM
    I think you will find that the actual adjusting is very similar.  The key to working for any company is listening to what they want you to do, and then doing it.  And, when asked to do something, don't ever say, "That's not how we did it at State Farm."  Because you are an independent, I would also advise you to learn to work for as many companies as possible.  State Farm and Allstate can be fickle.  State Farm can decide they don't like you anymore because of what one supervisor says about you.  Or they can decide that from now on they are going to beef up their own staff and use as few independents as possible.  I literally have worked for over a hundred companies, perhaps several hundred.  It is that versatility that I saw as a large part of my marketability when I was independent and how I landed a staff position two years ago with which I am very happy.
    Steve Ebner CPCU AIC AMIM

    "With great power comes great responsibility." (Stanley Martin Lieber, Amazing Fantasy # 15 August 1962)
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    PDB
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    05/31/2010 1:33 PM

    You will most likely be using MSB.  Allstate is moving to XM8 but I will believe it when I see it.  After that, follow Pilot’s guidelines and a claim is a claim.  Good luck

     

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    Ray Hall
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    06/01/2010 12:48 AM
    Its a fact Pilot/Allstate is going to xm8. I agree with Medulus, just about all large carriers do the right thing. I have worked for Pilot with 4 customers they had Really no differance. Do it good. Get on with Pilot lots of perks.
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    hcrisp8
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    06/01/2010 11:18 AM
    Thanks everyone for the info. I have worked for multiple companies as a local independent and on the repair side, and as stated a claim is a claim. Just did not know how things carried over to the catastrophe side. Thanks Ray for the info on Pilot. I worked for Pilot during Katrina and thought they did a very good job managing the site and HR was excellent. Considering the huge amount of newbies, everything went smoothly from my standpoint.
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    PDB
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    06/01/2010 10:21 PM
    To clarify my MSb statement, you will probably be using MSB in the near term.  I will be suprised if Exactimate gets rolled out this year, but I have been suprised before.
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    Gale Hawkins
    PowerClaim.com
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    06/02/2010 7:09 PM
    PDB you may be correct but keep in mind I think it was posted here in like 2007 that Allstate was moving to Xactimate in late 2008 or early 2009.  :)  I know it was a rumor prior to March of 2006. 
     
    It is like mid 2010 already but time will tell. Rumors have a way of turning to facts sometimes. The "when" part is the wildcard. :)
     
     
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    Roy Estes
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    06/03/2010 11:29 AM
    Having been staff for Allstate, This has been a rumor for years. Dont think it will happen. There has been several "Field Tests" however nothing has ever amounted to a swich from MS&B to XM8. Possible yes, Likely No.
    "Each of us as human beings has a responsibility to reach out to help our brothers and sisters affected by disasters. One day it may be us or our loved ones needing someone to reach out and help." RC ESTES
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    sbeau4014
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    06/03/2010 1:55 PM
    Word I heard on Pilot/Allstate/Xactimate was that they were hoping to roll the adjusters over to it sometime this summer. Pilot is in the process of bringing all in their Allstate rated adjusters and putting them through a 3 day training on Xactimate specifically for this. The training I mention isn't a rumor as my wife and I did it last week in their new Richardson, TX facility.
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    hcrisp8
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    06/04/2010 9:46 PM
    Going in 2 weeks for training. 5 days on Xactimate and Next Gen (whatever that is)
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    Ray Hall
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    06/05/2010 10:13 AM
    This is how this biz. should work. The large vendors, should hand pick the adjusters they need and train them, or at least keep them aware of new solutions to lots of catastrophe weak points.
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    ddreisbach
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    06/05/2010 8:16 PM

    Posted By KC on 04 Jun 2010 09:46 PM
    Going in 2 weeks for training. 5 days on Xactimate and Next Gen (whatever that is)

    NextGen is Allstate's policy and claim information and management system.



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