Hello to all !! I also want to take a moment and give my regards and best wishes to Mr. Ray Hall, Mr. Hall, without offending you as I am unsure to your religious beliefs, I want you to know I have kept you in my prayers since finding out you have been ill lately.
There was a brief post on my website recently in regards to any adjusting knowledge you may have forgotten over the years is more than many adjusters will ever have,
If I can achieve even half of your knowledge and success in the Adjusting industry, I will consider that a success.
In regards to the the topic at hand
dealing with an attorney repped insured can indeed be an unpleasant experience for the IA dealing with a PA.
Now I have only 6 yrs in the industry and began my career like many adjusters with moderate experience with the 4 in 04.
I have always been an IA,
I went to Law school in Southern California with a fellow who became a Tax attorney and beginning with Katrina/Rita, he began to solicit insureds who believed they were not payed enough from the initial claim award.
Knowing I was in the industry
We spoke and he asked for me to do some inspections and build some Xactimate reports for the law firm , I declined and explained the language of my IA license dictates I can only work on behalf of the Insurer and he needs a PA to advocate for the insured or he can train a non licensed employee of the law firm to do inspections, but I did offer to qual check the IA report ( kinda funny that he asks a new adjuster with around that time barely a year of experience to qual check an IAs estimate who had 10 times more experience than me)
As I being an old friend , we hung out alot and I saw first hand how the attorney/PA process unfolds.
I read on here that attorney's were retaining anyone regardless of damage or if a claim wasn't even filed and they would attend community meetings to solicit business, that is incorrect as state regulations are very strict in regards to attorneys and how they solicit business, so you can't just hang around the seminars and community meetings and if it can be proven that an attorney solicited insureds in this manner, they will face a large fine, sanctions and possible suspension from the state bar association.
Once the insured retains council
the attorney does not file a lawsuit and send the carrier an estimate with a see you in court mindset.. They serve the carrier with a notice of representation and submit the attorneys estimate and will coordinate a re-inspection just as PA's would. the IA and law firm work toward a resolution.
A week or so later, as you all know, the carrier will offer a settlement and if reasonable, the firm settles.
If it's the carriers conclusion from the re-inspection was no additional damage , they decline to settle, if that is the case, the law firm will go to mediation with the carrier.
If all those measures fail to resolve the claim, the law firm will file a lawsuit if they believe they have a case and as most know , an attorney will only file suit if they feel they can win, if they feel they can't win, the claim is closed with no additional award.
Sidenote** I washed out of law school after 2 years in 2000. I'm a 30%disabled veteran , blew both eardrums out and broke my leg and severed all ligaments in my knee during the first Gulf war, so I am blessed for 2 reasons, got a free ride to go to law school and get my equipment needed to adjust claims like laptops ladders for free and I am blessed with lifetime medical care, thank god for that as I tipped a 24 ft extension ladder back in Oct. 2009 and broke my leg , my pelvis , 4 broken ribs, broken jaw and fractured my skull.I had to have metal rods put in my leg bones and 3 weeks ago , had surgery to remove a blood clot under the fracture area of my skull . As most IAs are 1099, we get nothing in the way of benefits as of course you guys are aware. The hospital bills would have bankrupted me 3 times over, so I'm lucky again to have free medical.
I have been following your guys posts on CADO for along timeand have much respect for all of you guys !
If that PA had spit on me or became aggressive, I would have knocked him the f#$k out or If I had the discipline , I would have reacted by phoning the authorities and having that PA (In this case , PA stands for PUNK ASS !!) arrested for battery(spitting is indeed battery )
"A good leader leads.....
..... but a great leader is followed !!"