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Port Neches Response

Updated 12/7/19

Roy

The below is from the Port Neches Response website. Updated: 12/7/19

News Release # 19

Claims activities update: Approximately 200 claims representatives, including call center operators, field claim adjusters and claims processors, remain in the area.

Residents seeking walk-in appointments at Claims Processing Centers are experiencing long wait times. Claims personnel are working to increase staffing at the processing centers to assist more people. Don’t wait in line: call (866) 601-5880 to make an appointment.

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Summer 2010 - Oil Spill vs Hurricane Claims

1. How concerned are you about working Hurricane claims in the areas impacted by the oil spill?

Concerned (52) 9%
Very Concerned (28) 5%
Extremely Concerned (33) 6%
Not worried at all, just give me the claims (446) 77%
I will not work claims in areas impacted by the oil. (18) 3%

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