The below is from the Port Neches Response website. Updated: 12/7/19
News Release # 19
Claims activities update: Approximately 200 claims representatives, including call center operators, field claim adjusters and claims processors, remain in the area.
Residents seeking walk-in appointments at Claims Processing Centers are experiencing long wait times. Claims personnel are working to increase staffing at the processing centers to assist more people. Don’t wait in line: call (866) 601-5880 to make an appointment.