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Cat Adjusting as a Profession (Is It For Me?)

From the Article Archive  Title: Cat Adjusting as a Profession (Is It For Me?) First Posted: Friday, November 26, 2004 Author: Gary White     My son is now ready to go to college away from home and excluding approximately 21 months in an attempt to try something different in my life as a "financial planner", I have been adjusting, supervising...

Common Estimating Errors

By John Postava;  First posted in the forum. "They say there have been more mistakes made by computers than Tequila and Hand Guns combined.  That being said, with the help of one of the top trainers at Vale National Training Center we published a white paper on what we feel are some of the top ...

Catadjusting and Crisis Intervention

This is an article I have considered writing for years, one that deals with some of the emotional/psychological elements of working with people who have experienced personal crisis as a result of a catastrophic event, especially with regard to what this means for effective claim settlement.

Do it right the first time and reduce re-opens

This article was moved from the old system. It was written by George Mullet in 2000. The primary thing an adjuster needs to do is communicate with the insured. I cannot emphasize that enough. We do not know if there is an error, an oversight or what, until we get out there. The adjuster is always supposed to communicate the proposed settlement with an insured and many people tell us they...

Ladder Safety

This is a repost of the article. We are moving all articles from the old format to the new format. As hail season approaches we want to remind everybody to think ladder safety each and ever time you grab that ladder. OSHA has reported that the most recent accident statistics suggest that the working men and women in America abuse and misuse ladders in the workplace as a rule rather than an...

They don't just hand you the keys.

This article comes from a forum post that was made by rass3742 on 9/12/2006 One thing I’ve noticed is the incessant struggle between newbies and veterans of our industry, as they scrimmage to identify the paradigm of CAT adjusting.  As a veteran of claims adjusting myself, I have taken the long road here and know that I am better for it. I have just recently become...

Citizens Updates Hurricane Ian Estimates

November 15, 2022 - Tallahassee Citizens Property Insurance Corporation has updated its Hurricane Ian estimates to reflect additional costs expected from litigation and other claims-related expenses. Citizens estimates that direct losses and loss adjustment expenses will total $3.8 billion from the Category 4 storm that slammed into Southwest Florida on September 28, 2022. This...

Not Just Another Pretty Face:

Field Experiences of a Female Catastrophe Adjuster. by  Randi Meyer It was obvious that she was dead. Once you've seen a dead person, there's no doubt in your mind the next time you stumble upon Death's handiwork. And here I was, in a back bedroom of an old house in San Francisco, with two strangers, and a dead woman lying on the bed. I'm a catastrophe adjuster,...

Citizens hires company to review water damage repair estimates, negotiate lower invoices

State-run Citizens Property Insurance Corp. is hiring an outside vendor to scrutinize water-damage repair estimates from contractors, and to directly negotiate lower invoices with those contractors in exchange for a cut of the savings. The company's board of governors on Tuesday agreed to a five-year, $1.8 million contract with Fort Myers-based Lynx Services LLC, a third-party claims...

IKE LOSSES MAY PUT A MAJOR STRAIN ON TWIA

State-run insurer of last resort bears much of coastal cost By Mary Williams Walsh © 2008 The New York Times, Reproduced under license from the Copyright Clearance Center Hurricane Ike caused as much as $16 billion in property damage, by some estimates, but the state-led insurance pool that will ...

Quick Tip - Xactimate v25: Adjusting O&P Per Claim

In this quick tip we cover issues related to Overhead & Profit (O&P) that you may encounter in the field.  Some clients may request that you handle O&P in a different way then what your current default settings allow.  In those cases you may only wish to change the settings on a selected file instead of changing your system setup. 

Florida Focus---Changes in the Wind?

Some of us reside in Florida.  Many more of us have served time here with a stint or two following catastrophes that impacted the Sunshine State.  In the aftermath of Andrew;  the 'four in 2004', and then Wilma, old-timers and rookie adjusters alike saturated the fourth largest state and served for weeks and months.

Using the Square Break tool to add roof extensions

Have you ever seen an estimate tree in Xactimate where the roof section is listed as Roof1, Roof2, Roof3 and so on? Well in most cases this occurs when the estimate writer uses the "roof icon" or the f key to add the extensions to the main roof diagram in Sketch, when a better option would be to use the "Square Break" tool to add extensions to the roof.

Past Articles

Note: Since CADO first went online in 1995 we have had many members contribute to the site with their articles and forum posts.  But over the years many of these post were lost however, we have recently been able to recover some of the articles and forum post and will be re-posting them as time allows.   They will be posted on this page (Commuunity Blog) with a note indicating that it was a prior post. RC

Forum Topics

HOW SLOW IS IT???

I HAVE BEEN RUNNING THE ROADS FOR 12 YRS.  UP TO THIS POINT EVEN THE SLOW YEARS TREATED ME OK.THIS YEAR HAS BEEN MY SLOWEST EVER.  NONE OF MY ROAD FAMILY ARE OR HAVE BEEN WORKING.  WHAT ARE YOUR THOUGHTS, HAS IT BEEN A GOOD YEAR OR HAVE I STEPPED ON A LOT OF TOES?   HOUTZ &nbs

Posted By: Catmannn
Posted In: General
Replies: 26

What to do when the insured is deceased or divorced

I think death and divorce are common issues that rarely get covered in training. Adjusters learn what to do by trial and error, or if they are lucky, a knowledgeable supervisor tells them what to do.  Scenario #1.: The adjuster is handling a claim for Mr. John Smith and speaking with  a

Posted By: Leland
Posted In: General
Replies: 8

Business Casual

Report of duty or a class- Dress code- Business Casual I have been watching the gathering of adjusters for several years. Seems about 25% know the definition, 20% try hard , 20% make some attempt.and 35%  did not read the instructions or have defiant leanings.

Posted By: Ray Hall
Posted In: General
Replies: 23

Know your policy

Janice and I worked a commercial loss last week and submitted it for payment 4 days after assignment, through a vendor with a major carrier. This was a lightning damage claim to a 5 ton outside A/C unit and a neon lettered sign affixed to the front gable end of a large restaurant. It was an ACV poli

Posted By:
Posted In: General
Replies: 37

"Muffled Cries" story of adjuster killed in Tampa in Nov 04 reruns 9/22/07 at 6:30pm ET

Florida Farm Bureau adjuster, Katie Froeschle, age 25 ,was murdered in Tampa,FL on November 12, 2004 while inspecting a loss by the tenant who is now serving life in prison. Forensic Files investigated this and is re running the story "Muffled Cries" on 9/22/07 at 6:30pm ET. She was beaten

Posted By: Dimechimes
Posted In: General
Replies: 31

Poor quality report writing

I just wanted to put in my two cents on how to write better reports. Please check these two examples:   Example #1 (poor quality) When I decided to go in the back door the homeowner said we should look in the room on the left and we went in there. The homeowner calls that office and th

Posted By: Leland
Posted In: The Claim File
Replies: 25

Your Reading Files

Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.

Posted By: Ray Hall
Posted In: The Claim File
Replies: 17

Fee Schedules

I think someone should have done this a long time ago.  Let's start a list of fee schedules from different carriers and their preferred IA firms.  Everyone should know what companies pay IA's instead of having to learn the hard way.  Anyone have several 2010 fee schedules to start?&nb

Posted By: descher
Posted In: Community Chat
Replies: 15

Isaac

Does it appear to be a lot of work from this storm? Before the storm my email and phone were busy. It seems to have gotten pretty quiet.

Posted By: LucyZ
Posted In: General
Replies: 13

Stress and Mental Health of Adjusters

Does anyone know of mental health services needed by or provided to claims adjusters suffering from stress related symptoms after a severe cat? I am completing my grad degree, and this is the topic for my reserach paper. I am also an adjuster who has been there and done that.

Posted By:
Posted In: General
Replies: 24

Sandy Discussion

So, here we are Sandy is here.  It is really funny how changing jobs from commission to salary changes the perception. When I was a salaried road warrior, I used to beam with joy while seeing those clowns on Weather Channel acting like it's the end of the world. Now, I am a salaried guy working

Posted By: Alex_Chernov
Posted In: General
Replies: 84

Hurricane Sandy

At this time a rapidly strengthening hurricane is going to cross Jamaica, Cuba and the Bahamas. But what then. Some modleing is suggesting a sub tropical blow to the NE with widespread 60 to 70 mph winds heavy rain and or snow. If this developes could see a billion dollar storm (ref: Dr. Jeff Master

Posted By: stormcrow
Posted In: Hail, Flood, Hurricanes and Weather Events
Replies: 24

Did I mess up?

 I just got hired by Pilot, I guess. They called and said get your paperwork in and get ready for a drug test. The lady told me that she knew they would call me so pack my bags. I have all paperwork in, but they haven’t called me for a drug test yet. I e-mailed and they said if I was called to

Posted By: newguy3
Posted In: General
Replies: 50

Another Blow to Professional Adjusting

Xactware and ServiceMaster have teamed up to offer insurance carriers a contents estimating service.  Now the carriers are using restoration contractors to handle contents claims.  Pretty soon there will be nothing for property adjusters to do except review and pay contractor invoices.

Posted By: johnpostava
Posted In: General
Replies: 30

I Thought I Had Heard It All

Greetings to everyone from Oaxaca, Mexico, where Jennifer and I are taking a break from our last assignment and staying far away from the demonstrations taking place across town. I guess I'm reviving this thread from a similar thread now located in the archives.  For those of you old enough to

Posted By: Medulus
Posted In: General
Replies: 43