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25 Replies and 30257 Views
Poor quality report writing 30257 25
Started by Leland
I just wanted to put in my two cents on how to write better reports. Please check these two examples:
Example 1 (poor quality)
When I decided to go in the back door the homeowner said we should look in the room on the left and we went in there. The homeowner calls that office and there was water on the wall which I thought was from the plumbing leak. But then we walked out through the living room and went outside through the front door and discovered that the water outside was f...
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by Leland 09/27/2013 11:44 AM |
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10 Replies and 8509 Views
Base Service Charges vs Minimum Repairs 8509 10
Started by pipercatadj
Just wanting some clarification...what actually&160;are base service charges and minimum repairs and what dictates when to use one vs the other
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by CatAdjusterX09/29/2012 9:56 PM |
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6 Replies and 2349 Views
Structural Engineering and Architectural fees 2349 6
Started by Leland
I am continuously surprised by the muddled thinking many adjusters have regarding the coverage of architectural and structural engineering services. When we have an earthquake in California this will become an issue and I think it deserves some thought. Adjusters who work in other states may be familiar with building departments that have very minimal requirements. That doesn't mean a California insured is not entitled to be compensated for something that would not be required in another state.
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by Atfulldraw05/05/2012 9:22 PM |
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0 Replies and 2189 Views
Adjusting material receipts from insureds 2189 0
Started by Leland
Many receipts, including those from Home Depot, have UPC code numbers.
The UPC code shown on the receipt can be Googled, or typed into this data base:
http://www.upcdatabase.com/itemform.asp
You may find that the resulting description and picture reveals a building material item that is consistent with the insured's claim for emergency repairs. You may be able to verify that the item is plastic sheeting, garbage bags, window screen material etc.
You may also discover that the item is a tool,...
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12/20/2011 3:49 PM |
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0 Replies and 2724 Views
Top Concerns of the Cat Adjuster 2724 0
Started by egilkey
An article I wrote on the top seven concerns of catastrophe adjusters is running on PropertyCasualty360.com. But there were many more that I couldn't include in the article. Which ones did I miss, which ones did I nail Chime in and let me know.
http://www.propertycasualty360.com/...astrophe-a
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06/13/2011 2:23 PM |
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9 Replies and 6222 Views
Photos and Photo captions 6222 9
Started by RandyC
Reviewers, what photos do you like to see on the claims you review&160; What details on captions do you like on which photos&160; What photo do you not see that you'd like to see&160; Adjusters what are your favorite photo and caption tricks you'd like to share&160; What do you not like to see
Randy Cox
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by catwoman06/13/2011 6:29 AM |
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14 Replies and 4309 Views
Help/Suggestions re Estimating a major plumbing claim 4309 14
Started by Jwteer
Any help or suggestions re writing an estimate for the following COL would be much appreciated:
PH reported a clogged toilet. He tried to plunge to no avail. After the H2O eventually drained out, he flushed the commode. Upon doing that, dirty H2O came up through the shower drain. The shower is adjacent to the commode. After unsuccessfully using Liquid Plumber, he contacted a plumber who was only able to unclog the drain/pipe by using his pipe snake through the cleanout, which is located in his ...
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by Ray Hall09/15/2010 8:42 AM |
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5 Replies and 3405 Views
First Reports 3405 5
Started by host
I review a lot of files and one thing that bugs me is some the First Reports I see.&160; I do see some good ones but sometimes I see a First Report that contains something along the following lines.&160; (This is short form report not a caption report.)
'Made contact with the insured and set appointment for inspection. Closing report to follow within three days of inspection.'
This report tells me nothing!
Would you send it to the client&160;
Some questions.
Who did you speak with...
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by Ray Hall09/13/2010 10:21 PM |
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8 Replies and 3355 Views
Excess Formula 3355 8
Started by whatco
What is&160;a correct SIMPLE Formula for factoring in Excess to produce an Upfront Claim Payable
&160;EXAMPLE:
&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160; &160;R/C:&160; &160;&160;&160;&160; DEPR&160;&160;&160; &160;&160;&160;&160;&160;&160;&160;ACV&160;
BLDG&160;&160;&160;&160;&160;&160;&160; =&160;&160;&160;&160; $&160;&160; 700.00&1...
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by johnclark719@yahoo.com03/11/2010 10:14 AM |
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17 Replies and 6140 Views
Your Reading Files 6140 17
Started by Ray Hall
Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.
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by Ray Hall01/01/2010 12:22 PM |
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11 Replies and 6868 Views
Insurance To Value (ITV) Worksheet 6868 11
Started by JimGary
Does anyone have an ITV worksheet form they can send me.&160;&160;&160; jim.garysuddenlink.net
Thanks
JWG
&160;
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by Ray Hall12/01/2009 12:10 PM |
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5 Replies and 3161 Views
Covering a Reef Tank 3161 5
Started by Stormkat
Does anyone have any suggetions on how to get a 'Reef Tank' covered from a Hurricane claim&160; As we all know, insurance will pay for food spoilage, why can they not pay for reef tank spoilage&160; Texas Windstorm is willing but needs a reason to cover.&160; I thought I would solict your suggestions before finishing the estimate.
Thanks for your help!
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by Stormkat08/12/2009 7:34 PM |
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0 Replies and 3026 Views
Are the Insurance Carriers being short changed by IA's 3026 0
Started by Ray Hall
YES...... The vendor system in use charges as much for a catastrophe claim assigned to a person who is very capable to the other extreme. What would happen if the carrier did not pay the bill We all lnow many vendors do not pay the adjuster until they get paid. We all know this story. This is why these vendors are in business to get these type contracts.!
Please realize a major storm is no place for the 'other extreme'. A storm file should be graded by the carrier and a of the fee bill paid ...
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08/01/2009 7:10 PM |
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1 Replies and 2509 Views
Check List for 'what to ensure is in file' before turning it in 2509 1
Started by StormJockey
Here's a topic suggested a couple years ago but does not seem to have made any headway. This is going to be a fairly generic list, as most carrier's are specific, however, there are a lot of 'old timers' out there that could help us newbies improve our performance and keep some claims examiners from getting yet more gray hair. A list of a dozen or so things could be printed on both sides and laminated.
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by okclarryd05/27/2009 9:26 PM |
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3 Replies and 2712 Views
ESTIMATING AND DEPRECIATION 2712 3
Started by TomS
Gentlemen,
In the course of numerous conversations as well as numerous opinions, I have come to the place for my answer.
Couple of simple questions, I believe.
1) Gable roof (frt & rear slope) hail damages entire roof for replacing same. Depreciation is applied
2) Gable roof (FRONT) slope is damaged making it necessary for replacing. Depreciation or is this repairs
Each company instructs in different ways, bu...
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by BobH04/09/2009 1:15 PM |
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4 Replies and 4244 Views
Would anybody post a copy of a professional claim? 4244 4
Started by dnjsdad
I am new and here in Houston getting ready to do my first claims. I have been doing a ton of reading and question asking here on the forum and the one thing that I have read over and over is that there is a right way and wrong way to do a professional claim. Would anybody post a copy of a claim done the correct way so that I may along with many others have a template to work off of, I want to offer a professional product and this would be a great help. Thanks, Jason
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by Roy Estes09/20/2008 1:19 AM |
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3 Replies and 3423 Views
Above ground pool question 3423 3
Started by RandyC
Neighborhood kids were lined up three deep as I showed up to inspect this wind claim.&160; The above ground pool in the backyard had been blown away.&160; In&160;this state&160;they take their summer recreation serious and the whole neighborhood&160;seemed to be &160;waiting on me, so they could get that pool back in business.
There was damage to the house roof, and detached garage roof, but the pool was the only thing that mattered.&160;
They had an unitemized estimate for pool replace...
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by RandyC08/10/2008 10:01 AM |
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5 Replies and 4180 Views
Dumb Question-Can you no longer purchase formica counter-tops? 4180 5
Started by Angus99
Havent had a Kitchen counter-top loss in a long time.&160; Contracotr reports the insured Formica counter-tops are no longer made and LKQ is plastic laminate.&160; Is this true&160; Is the plastic laminate LKQ
Thanks,
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by rickhans07/30/2008 1:28 AM |
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4 Replies and 3947 Views
Plaster Assessment & Restoration 3947 4
Started by cowboy26995
I am looking for a referral to an expert in plaster walls, ceilings and decorative finishes specifically for buildings circa 1840. This person or firm should have hands on capabilities as well as expert witness or consultant credentials. This entity should be able to provide an unbiased opinion as to the structural integrity of plaster finishes in a building that was subjected to Katrina"s winds and a subsequent fire. You can respond here or send me an e mail to adjusterkingston.net. Thank...
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by okclarryd03/22/2008 7:23 PM |
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7 Replies and 4109 Views
Sample Assignment 1 - Wind Residential 4109 7
Started by host
In this thread&160;we will provide a sample assignment&160;which will be completed online.&160;The information related to the risk and DOL are fictional however, the policy and endorsements are real.&160;&160;&160;We plan to do this for flood and earthquake losses as well. We will only be using resources that can found on the web. One objective of this exercise&160;is to promote discussion related to file handling and hopefully in the end have a file completed using best practices. We may...
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by host03/03/2008 10:30 PM |