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25 Replies and 26466 Views Poor quality report writing  26466  25 Started by  Leland
(Topic has multiple pages1 2 )
I just wanted to put in my two cents on how to write better reports. Please check these two examples:   Example 1 (poor quality) When I decided to go in the back door the homeowner said we should look in the room on the left and we went in there. The homeowner calls that office and there was water on the wall which I thought was from the plumbing leak. But then we walked out through the living room and went outside through the front door and discovered that the water outside was f...
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by  LelandJump to last post
09/27/2013 11:44 AM
10 Replies and 8150 Views Base Service Charges vs Minimum Repairs  8150  10 Started by  pipercatadj Just wanting some clarification...what actually&160;are base service charges and minimum repairs and what dictates when to use one vs the other
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by  CatAdjusterXJump to last post
09/29/2012 9:56 PM
6 Replies and 2213 Views Structural Engineering and Architectural fees  2213  6 Started by  Leland I am continuously surprised by the muddled thinking many adjusters have regarding the coverage of architectural and structural engineering services. When we have an earthquake in California this will become an issue and I think it deserves some thought. Adjusters who work in other states may be familiar with building departments that have very minimal requirements. That doesn't mean a California insured is not entitled to be compensated for something that would not be required in another state. ...
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by  AtfulldrawJump to last post
05/05/2012 9:22 PM
0 Replies and 2073 Views Adjusting material receipts from insureds  2073  0 Started by  Leland Many receipts, including those from Home Depot, have UPC code numbers. The UPC code shown on the receipt can be Googled, or typed into this data base: You may find that the resulting description and picture reveals a building material item that is consistent with the insured's claim for emergency repairs. You may be able to verify that the item is plastic sheeting, garbage bags, window screen material etc. You may also discover that the item is a tool,...
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12/20/2011 3:49 PM
0 Replies and 2637 Views Top Concerns of the Cat Adjuster  2637  0 Started by  egilkey An article I wrote on the top seven concerns of catastrophe adjusters is running on But there were many more that I couldn't include in the article. Which ones did I miss, which ones did I nail Chime in and let me know.
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06/13/2011 2:23 PM
9 Replies and 6038 Views Photos and Photo captions  6038  9 Started by  RandyC Reviewers, what photos do you like to see on the claims you review&160; What details on captions do you like on which photos&160; What photo do you not see that you'd like to see&160; Adjusters what are your favorite photo and caption tricks you'd like to share&160; What do you not like to see Randy Cox
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by  catwomanJump to last post
06/13/2011 6:29 AM
14 Replies and 3960 Views Help/Suggestions re Estimating a major plumbing claim  3960  14 Started by  Jwteer Any help or suggestions re writing an estimate for the following COL would be much appreciated: PH reported a clogged toilet. He tried to plunge to no avail. After the H2O eventually drained out, he flushed the commode. Upon doing that, dirty H2O came up through the shower drain. The shower is adjacent to the commode. After unsuccessfully using Liquid Plumber, he contacted a plumber who was only able to unclog the drain/pipe by using his pipe snake through the cleanout, which is located in his ...
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by  Ray HallJump to last post
09/15/2010 8:42 AM
5 Replies and 3282 Views First Reports  3282  5 Started by  host I review a lot of files and one thing that bugs me is some the First Reports I see.&160; I do see some good ones but sometimes I see a First Report that contains something along the following lines.&160; (This is short form report not a caption report.) 'Made contact with the insured and set appointment for inspection. Closing report to follow within three days of inspection.' This report tells me nothing! Would you send it to the client&160; Some questions. Who did you speak with...
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by  Ray HallJump to last post
09/13/2010 10:21 PM
8 Replies and 3206 Views Excess Formula  3206  8 Started by  whatco What is&160;a correct SIMPLE Formula for factoring in Excess to produce an Upfront Claim Payable &160;EXAMPLE: &160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160;&160; &160;R/C:&160; &160;&160;&160;&160; DEPR&160;&160;&160; &160;&160;&160;&160;&160;&160;&160;ACV&160; BLDG&160;&160;&160;&160;&160;&160;&160; =&160;&160;&160;&160; $&160;&160; 700.00&1...
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by  johnclark719@yahoo.comJump to last post
03/11/2010 10:14 AM
17 Replies and 5940 Views Your Reading Files  5940  17 Started by  Ray Hall Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.
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by  Ray HallJump to last post
01/01/2010 12:22 PM
11 Replies and 6380 Views Insurance To Value (ITV) Worksheet  6380  11 Started by  JimGary Does anyone have an ITV worksheet form they can send me.&160;&160;&160; Thanks JWG &160;
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by  Ray HallJump to last post
12/01/2009 12:10 PM
5 Replies and 3043 Views Covering a Reef Tank  3043  5 Started by  Stormkat Does anyone have any suggetions on how to get a 'Reef Tank' covered from a Hurricane claim&160; As we all know, insurance will pay for food spoilage, why can they not pay for reef tank spoilage&160; Texas Windstorm is willing but needs a reason to cover.&160; I thought I would solict your suggestions before finishing the estimate. Thanks for your help!
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by  StormkatJump to last post
08/12/2009 7:34 PM
0 Replies and 2901 Views Are the Insurance Carriers being short changed by IA's  2901  0 Started by  Ray Hall YES...... The vendor system in use charges as much for a catastrophe claim assigned to a person who is very capable to the other extreme. What would happen if the carrier did not pay the bill We all lnow many vendors do not pay the adjuster until they get paid. We all know this story. This is why these vendors are in business to get these type contracts.! Please realize a major storm is no place for the 'other extreme'. A storm file should be graded by the carrier and a of the fee bill paid ...
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08/01/2009 7:10 PM
1 Replies and 2396 Views Check List for 'what to ensure is in file' before turning it in  2396  1 Started by  StormJockey Here's a topic suggested a couple years ago but does not seem to have made any headway. This is going to be a fairly generic list, as most carrier's are specific, however, there are a lot of 'old timers' out there that could help us newbies improve our performance and keep some claims examiners from getting yet more gray hair. A list of a dozen or so things could be printed on both sides and laminated.
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by  okclarrydJump to last post
05/27/2009 9:26 PM
3 Replies and 2596 Views ESTIMATING AND DEPRECIATION  2596  3 Started by  TomS Gentlemen, In the course of numerous conversations as well as numerous opinions, I have come to the place for my answer.   Couple of simple questions, I believe.   1) Gable roof (frt &  rear slope) hail damages entire roof for replacing same.  Depreciation is applied 2) Gable roof (FRONT) slope is damaged making it necessary for replacing.      Depreciation or is this repairs     Each company instructs in different ways, bu...
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by  BobHJump to last post
04/09/2009 1:15 PM
4 Replies and 4128 Views Would anybody post a copy of a professional claim?  4128  4 Started by  dnjsdad I am new and here in Houston getting ready to do my first claims. I have been doing a ton of reading and question asking here on the forum and the one thing that I have read over and over is that there is a right way and wrong way to do a professional claim. Would anybody post a copy of a claim done the correct way so that I may along with many others have a template to work off of, I want to offer a professional product and this would be a great help. Thanks, Jason
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by  Roy EstesJump to last post
09/20/2008 1:19 AM
3 Replies and 3286 Views Above ground pool question  3286  3 Started by  RandyC Neighborhood kids were lined up three deep as I showed up to inspect this wind claim.&160; The above ground pool in the backyard had been blown away.&160; In&160;this state&160;they take their summer recreation serious and the whole neighborhood&160;seemed to be &160;waiting on me, so they could get that pool back in business. There was damage to the house roof, and detached garage roof, but the pool was the only thing that mattered.&160; They had an unitemized estimate for pool replace...
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by  RandyCJump to last post
08/10/2008 10:01 AM
5 Replies and 3946 Views Dumb Question-Can you no longer purchase formica counter-tops?  3946  5 Started by  Angus99 Havent had a Kitchen counter-top loss in a long time.&160; Contracotr reports the insured Formica counter-tops are no longer made and LKQ is plastic laminate.&160; Is this true&160; Is the plastic laminate LKQ Thanks,
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by  rickhansJump to last post
07/30/2008 1:28 AM
4 Replies and 3836 Views Plaster Assessment & Restoration  3836  4 Started by  cowboy26995 I am looking for a referral to an expert in plaster walls, ceilings and decorative finishes specifically for buildings circa 1840. This person or firm should have hands on capabilities as well as expert witness or consultant credentials. This entity should be able to provide an unbiased opinion as to the structural integrity of plaster finishes in a building that was subjected to Katrina"s winds and a subsequent fire. You can respond here or send me an e mail to Thank...
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by  okclarrydJump to last post
03/22/2008 7:23 PM
7 Replies and 3998 Views Sample Assignment 1 - Wind Residential  3998  7 Started by  host In this thread&160;we will provide a sample assignment&160;which will be completed online.&160;The information related to the risk and DOL are fictional however, the policy and endorsements are real.&160;&160;&160;We plan to do this for flood and earthquake losses as well. We will only be using resources that can found on the web. One objective of this exercise&160;is to promote discussion related to file handling and hopefully in the end have a file completed using best practices. We may...
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by  hostJump to last post
03/03/2008 10:30 PM
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