Blogs

Photo ID App - Nov

Categories


The Unperfect Storm!

LPG2004
/ Categories: CADO Blog, On The Job

From the Blog Archive

A few months ago, I had a storm that I cannot wait to forget! It seemed that nothing was going right!

The dispatching of assignments was the worse that I had ever had before. I had claims 300 miles to the North, 125 miles to the South, and 60 miles to the East. West was ocean, so I lucked out there! Fortunately, we were able to handle some smaller claims by phone, and/or reassign only the farthest away through a very small window of time. After that, you owned them, no matter where they were located!

The damage was from wind and rain, and numerous storms loomed over the western horizon. They just kept coming as the jet stream centered itself over California. Every one of the Insureds insisted on being inspected before the next storm hit. There was no patience factor in this storm. And believe me, the Insurance Company had given them the (800) Bury-Your-Adjuster number!

We knew we were in trouble from Day 1 when during the orientation session the one file examiner exasturbated on, "I'm gonna gig you for this, and gig you for that", and gig you to gig you! We all wondered if she had ever been on an 8+ pitch roof, or on a ladder at all? Anyway, we were helpless, and had to do our best, and pray!

Interestingly enough, the husband-wife teams came out the best! They had someone with the time to continually call the 30-40 messages each day, as well as to prepare very thorough log notes. If it looks good on paper, it must be good, right!? . . . I'll say it again, DOCUMENTATION, that's the name of the paperwork game!

Some storms eat you alive, but then comes the check. . .and you just can't wait to get out and do it again!! God help us!

See ya out there!

Lyndon Graves

Comment

Christian · 11/3/2021 6:34:52 PM

Just got back from a deployment similar to this. Everything that could have gone wrong went wrong. But now the checks are coming.

warning
You don't have permission to post comments.

Past Articles

Note: Since CADO first went online in 1995 we have had many members contribute to the site with their articles and forum posts.  But over the years many of these post were lost however, we have recently been able to recover some of the articles and forum post and will be re-posting them as time allows.   They will be posted on this page (Commuunity Blog) with a note indicating that it was a prior post. RC

Forum Topics

Claim Scenario for Discussion

  Forum Transfer; First posted by Janice Toll The following scenario is presented for discussion: Ms. Insured notices that the shingles on her roof are in pretty bad condition, and being one who likes to keep her home in top notch condition, asks some friends to assist her in replacing the sh

Posted By: Janice_Toll
Posted In: General
Replies: 17

Your Reading Files

Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.

Posted By: Ray Hall
Posted In: The Claim File
Replies: 17

What to do when the insured is deceased or divorced

I think death and divorce are common issues that rarely get covered in training. Adjusters learn what to do by trial and error, or if they are lucky, a knowledgeable supervisor tells them what to do.  Scenario #1.: The adjuster is handling a claim for Mr. John Smith and speaking with  a

Posted By: Leland
Posted In: General
Replies: 8

Sandy Discussion

So, here we are Sandy is here.  It is really funny how changing jobs from commission to salary changes the perception. When I was a salaried road warrior, I used to beam with joy while seeing those clowns on Weather Channel acting like it's the end of the world. Now, I am a salaried guy working

Posted By: Alex_Chernov
Posted In: General
Replies: 84

Is the Independent Adjuster Fast Becoming Obsolete?

I have written  more than few times about with Satellite roof technology , the fact that Xactimate is now fully integrated with EagleView and with Sketch , once the adjuster enters the sketch properties, that building is forever archived and future measurements are but a few keystrokes away fro

Posted By: CatAdjusterX
Posted In: General
Replies: 36

Did I mess up?

 I just got hired by Pilot, I guess. They called and said get your paperwork in and get ready for a drug test. The lady told me that she knew they would call me so pack my bags. I have all paperwork in, but they haven’t called me for a drug test yet. I e-mailed and they said if I was called to

Posted By: newguy3
Posted In: General
Replies: 50

Stress and Mental Health of Adjusters

Does anyone know of mental health services needed by or provided to claims adjusters suffering from stress related symptoms after a severe cat? I am completing my grad degree, and this is the topic for my reserach paper. I am also an adjuster who has been there and done that.

Posted By:
Posted In: General
Replies: 24

Another Blow to Professional Adjusting

Xactware and ServiceMaster have teamed up to offer insurance carriers a contents estimating service.  Now the carriers are using restoration contractors to handle contents claims.  Pretty soon there will be nothing for property adjusters to do except review and pay contractor invoices.

Posted By: johnpostava
Posted In: General
Replies: 30

Fee Schedules

I think someone should have done this a long time ago.  Let's start a list of fee schedules from different carriers and their preferred IA firms.  Everyone should know what companies pay IA's instead of having to learn the hard way.  Anyone have several 2010 fee schedules to start?&nb

Posted By: descher
Posted In: Community Chat
Replies: 15

"Muffled Cries" story of adjuster killed in Tampa in Nov 04 reruns 9/22/07 at 6:30pm ET

Florida Farm Bureau adjuster, Katie Froeschle, age 25 ,was murdered in Tampa,FL on November 12, 2004 while inspecting a loss by the tenant who is now serving life in prison. Forensic Files investigated this and is re running the story "Muffled Cries" on 9/22/07 at 6:30pm ET. She was beaten

Posted By: Dimechimes
Posted In: General
Replies: 31

2007 Version of Know before you Go.

My opine is not as good as the experts; but I think a monster hurricane will hit Texas or Florida with in the next 50 days. All new and old adjusters try not to be cheated by the known and not surfaced vendors and subs of venders and the subs of the subs. Ask more questions. Keep a copy of ever fil

Posted By: Ray Hall
Posted In: General
Replies: 32

HOW SLOW IS IT???

I HAVE BEEN RUNNING THE ROADS FOR 12 YRS.  UP TO THIS POINT EVEN THE SLOW YEARS TREATED ME OK.THIS YEAR HAS BEEN MY SLOWEST EVER.  NONE OF MY ROAD FAMILY ARE OR HAVE BEEN WORKING.  WHAT ARE YOUR THOUGHTS, HAS IT BEEN A GOOD YEAR OR HAVE I STEPPED ON A LOT OF TOES?   HOUTZ &nbs

Posted By: Catmannn
Posted In: General
Replies: 26

LONG NIGHTS - LONGER DAYS

Much has been stated about the trials and tribulations of life on the road while working a storm. We all know about the non- stop 18 hour days and the pressure with performing and delivering to maintain a significant income. While I do not know personally what my physical appearance is when I a

Posted By: margar1
Posted In: Community Chat
Replies: 16

Know your policy

Janice and I worked a commercial loss last week and submitted it for payment 4 days after assignment, through a vendor with a major carrier. This was a lightning damage claim to a 5 ton outside A/C unit and a neon lettered sign affixed to the front gable end of a large restaurant. It was an ACV poli

Posted By:
Posted In: General
Replies: 37

Business Casual

Report of duty or a class- Dress code- Business Casual I have been watching the gathering of adjusters for several years. Seems about 25% know the definition, 20% try hard , 20% make some attempt.and 35%  did not read the instructions or have defiant leanings.

Posted By: Ray Hall
Posted In: General
Replies: 23