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The Unperfect Storm!

From the Blog Archive

A few months ago, I had a storm that I cannot wait to forget! It seemed that nothing was going right!

The dispatching of assignments was the worse that I had ever had before. I had claims 300 miles to the North, 125 miles to the South, and 60 miles to the East. West was ocean, so I lucked out there! Fortunately, we were able to handle some smaller claims by phone, and/or reassign only the farthest away through a very small window of time. After that, you owned them, no matter where they were located!

The damage was from wind and rain, and numerous storms loomed over the western horizon. They just kept coming as the jet stream centered itself over California. Every one of the Insureds insisted on being inspected before the next storm hit. There was no patience factor in this storm. And believe me, the Insurance Company had given them the (800) Bury-Your-Adjuster number!

We knew we were in trouble from Day 1 when during the orientation session the one file examiner exasturbated on, "I'm gonna gig you for this, and gig you for that", and gig you to gig you! We all wondered if she had ever been on an 8+ pitch roof, or on a ladder at all? Anyway, we were helpless, and had to do our best, and pray!

Interestingly enough, the husband-wife teams came out the best! They had someone with the time to continually call the 30-40 messages each day, as well as to prepare very thorough log notes. If it looks good on paper, it must be good, right!? . . . I'll say it again, DOCUMENTATION, that's the name of the paperwork game!

Some storms eat you alive, but then comes the check. . .and you just can't wait to get out and do it again!! God help us!

See ya out there!

Lyndon Graves

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Past Articles

Note: Since CADO first went online in 1995 we have had many members contribute to the site with their articles and forum posts.  But over the years many of these post were lost however, we have recently been able to recover some of the articles and forum post and will be re-posting them as time allows.   They will be posted on this page (Commuunity Blog) with a note indicating that it was a prior post. RC

Forum Topics

What to do when the insured is deceased or divorced

I think death and divorce are common issues that rarely get covered in training. Adjusters learn what to do by trial and error, or if they are lucky, a knowledgeable supervisor tells them what to do.  Scenario #1.: The adjuster is handling a claim for Mr. John Smith and speaking with  a

Posted By: Leland
Posted In: General
Replies: 8

Fee Schedules

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Posted In: Community Chat
Replies: 15

Business Casual

Report of duty or a class- Dress code- Business Casual I have been watching the gathering of adjusters for several years. Seems about 25% know the definition, 20% try hard , 20% make some attempt.and 35%  did not read the instructions or have defiant leanings.

Posted By: Ray Hall
Posted In: General
Replies: 23

I Thought I Had Heard It All

Greetings to everyone from Oaxaca, Mexico, where Jennifer and I are taking a break from our last assignment and staying far away from the demonstrations taking place across town. I guess I'm reviving this thread from a similar thread now located in the archives.  For those of you old enough to

Posted By: Medulus
Posted In: General
Replies: 43

Isaac

Does it appear to be a lot of work from this storm? Before the storm my email and phone were busy. It seems to have gotten pretty quiet.

Posted By: LucyZ
Posted In: General
Replies: 13

Hurricane Sandy

At this time a rapidly strengthening hurricane is going to cross Jamaica, Cuba and the Bahamas. But what then. Some modleing is suggesting a sub tropical blow to the NE with widespread 60 to 70 mph winds heavy rain and or snow. If this developes could see a billion dollar storm (ref: Dr. Jeff Master

Posted By: stormcrow
Posted In: Hail, Flood, Hurricanes and Weather Events
Replies: 24

"Muffled Cries" story of adjuster killed in Tampa in Nov 04 reruns 9/22/07 at 6:30pm ET

Florida Farm Bureau adjuster, Katie Froeschle, age 25 ,was murdered in Tampa,FL on November 12, 2004 while inspecting a loss by the tenant who is now serving life in prison. Forensic Files investigated this and is re running the story "Muffled Cries" on 9/22/07 at 6:30pm ET. She was beaten

Posted By: Dimechimes
Posted In: General
Replies: 31

Stress and Mental Health of Adjusters

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Posted By: dorothys
Posted In: General
Replies: 24

2007 Version of Know before you Go.

My opine is not as good as the experts; but I think a monster hurricane will hit Texas or Florida with in the next 50 days. All new and old adjusters try not to be cheated by the known and not surfaced vendors and subs of venders and the subs of the subs. Ask more questions. Keep a copy of ever fil

Posted By: Ray Hall
Posted In: General
Replies: 32

LONG NIGHTS - LONGER DAYS

Much has been stated about the trials and tribulations of life on the road while working a storm. We all know about the non- stop 18 hour days and the pressure with performing and delivering to maintain a significant income. While I do not know personally what my physical appearance is when I a

Posted By: margar1
Posted In: Community Chat
Replies: 16

Sandy Discussion

So, here we are Sandy is here.  It is really funny how changing jobs from commission to salary changes the perception. When I was a salaried road warrior, I used to beam with joy while seeing those clowns on Weather Channel acting like it's the end of the world. Now, I am a salaried guy working

Posted By: Alex_Chernov
Posted In: General
Replies: 84

Know your policy

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Posted By:
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Replies: 37

Claim Scenario for Discussion

  Forum Transfer; First posted by Janice Toll The following scenario is presented for discussion: Ms. Insured notices that the shingles on her roof are in pretty bad condition, and being one who likes to keep her home in top notch condition, asks some friends to assist her in replacing the sh

Posted By: Janice_Toll
Posted In: General
Replies: 17

Your Reading Files

Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.

Posted By: Ray Hall
Posted In: The Claim File
Replies: 17

HOW SLOW IS IT???

I HAVE BEEN RUNNING THE ROADS FOR 12 YRS.  UP TO THIS POINT EVEN THE SLOW YEARS TREATED ME OK.THIS YEAR HAS BEEN MY SLOWEST EVER.  NONE OF MY ROAD FAMILY ARE OR HAVE BEEN WORKING.  WHAT ARE YOUR THOUGHTS, HAS IT BEEN A GOOD YEAR OR HAVE I STEPPED ON A LOT OF TOES?   HOUTZ &nbs

Posted By: Catmannn
Posted In: General
Replies: 26