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Last Post 07/03/2007 11:45 AM by host

Like kind & quality

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butch sanders
Guest

Guest
Posts:39

07/01/2007 4:33 PM
Is color taken into account, when roofing tile needs to be replaced ? I have a customer with a tile roof, that is no longer manufactured. All of the salvage yards have been searched, and the tile or accesories are not available. The carrier claims color doesn't matter, and suggest using a completely different product . Also they only want to replace 30 foot of ridge. This means the homeowner will have 2 different types of ridge. I cannot warranty a repair like this, and it will look horrible. I am roofing contractor. My suggestion was the carrier should replace all of the ridge & rake, and I can make the field tile work. They are not interested in any negotiation. I have my work than I can handle, 98% of my work is new construction. I do not like insurance claims becuse of problems like these. But i really cannot just bail out on this Lady.

butch sanders
Guest

Guest
Posts:39

Ray Hall

Senior Member
Posts:2443

07/01/2007 6:16 PM
If it was made by a man.... and installed by a man.... it can be repaired by a man... (now we all know that if she did not have insurance she would replace the 30 ridge tiles) A few of these problems have gone to the supreme court of most state's in the last 120 years... and it may have been a supreme court judge who gave this jingle to the adjusting community.

butch sanders
Guest

Guest
Posts:39

07/01/2007 7:05 PM
No question it can be repaired. Just not correctly. Her issue is, that she does have insurance, does pay her premiums, and feels she is getting the shaft. I still say replace all ridge & rake. That is fair to all parties. Why should she have to accept 2 different ridge styles ? Thanks for your thoughts.

claims_ray
Member

Member
Posts:293

07/01/2007 11:21 PM
The insurance company is not responsible for warranties, that is between you and the homeowner. There are paints out there for use with roofing tiles so that color should not be an issue.

host
CatAdjuster.org Founder
Posts:709

07/03/2007 11:45 AM
This topic is in three different forums. I'm locking two of the topics. The discussion can continued in this thread >> http://www.catadjuster.org/Forums/t...fault.aspx Roy Contact Us - Search CADO - Storm Page - The Career Page - CADO Channels

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