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Last Post 08/15/2008 8:01 PM by  Ray Hall
BPP Value Benchmarks
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nixonjf
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08/12/2008 9:41 AM

    Question from the underwriting side of the house: Any suggestions for sources for contents value benchmarks for various occupancies?

    What sources would an adjuster use to calculate coinsurance (assune the building is totalled and you can't inventory)?

    Examples: X$ per student for school, X$ per workstation for commercial office (different for government office), etc.

    How do you deal with material change in style for contents: existing office furniture is ecclectic combination acquired through government surplus and refinished, need to replace quickly following a loss with standard modular workstations and catalog office furniture; or old steel and wood school desks replaced with new styles (sepatrate tables and chairs)?

    Thanks.

    John Nixon
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    Medulus
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    08/12/2008 3:18 PM
    From the claims side, evaluating contents for coinsurance calculations is always difficult. If they are destroyed by a total fire, forget it! Of course, the insured may unwittingly trigger a coinsurance penalty by claiming contents that far exceed the insured value. I would not try to stand on an average value of contents to calculate co-insurance. But, if I understand you correctly, you are looking for how to calculate these values for underwriting purposes. I would assume this is so you would know how to properly rate the risk.

    As always, the first question has to be whether the contents are being insured at ACV or RCV. This would make a big difference in the scenario you outline in your post.

    There are replacement vendors like National Vendor who might have some statistics that would help. I imagine they would share these figures with you for a fee. If you are not in the position to pay any sort of consulting fee, I believe that free advice would be worth the price (and not much more).
    Steve Ebner CPCU AIC AMIM

    "With great power comes great responsibility." (Stanley Martin Lieber, Amazing Fantasy # 15 August 1962)
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    nixonjf
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    08/12/2008 8:01 PM
    Thanks,

    I'm not looking for freebie data, I'm searching for potential data sources.
    Makes sense, at least after the 2nd beer, to check with claims gurus to see what you use when you're looking at a pile of rubble.

    I wouldn't use benchmarks to set values, but I do think they're useful for flagging outliers for more in-depth analysis.
    I've got one source that works off annual revenue, but that doesn't help me with government, schools, and others with no revenue.
    John Nixon
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    HuskerCat
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    08/12/2008 11:21 PM

    In the case of commercial accounts, I'd think there would be secure/documented records of assets, including description and purchase date, etc.  That would eliminate the need for the benchmark data you are looking for.  In the case of a homeowner, that benchmark database might be more valuable but still a little useless on a "benchmark" value unless you could assign an income & lifestyle value to it.  Those two variables don't always go hand in hand either....rich & thrifty , rich & spendy, middle class beer drinkers with minimal contents, or middle class tee-totallers with hard-earned high value contents.  While carriers are assigning premiums based on credit scores that target these different classes, it is impossible to assign a similar claim benchmark.   Plus, credit ratings in the current economy can be pretty volatile, particularly for those that were in the upper echelon the past couple years.  It shouldn't be any secret those might be the highest risk right now.

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    sbeau4014
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    08/13/2008 10:00 AM
    On the commercial end the policyholder should be able to tell the value of their contents (equipment, fixtures, stock, cost of goods sold, etc) by their tax return information as a lot of it is used in depreciation schedules and/or deducted from sales. When we look at a pile of ashes, there is no benchmark that I'm aware of to estimate values of what the insured may have had before the fire. We have to rely on the inventory supplied by the insured and documented by tax information, inventory backup information and whatever other support data they may have in their possession. When I deal with any out of sight (all contents gone or completely destroyed) contents loss, I tell the insured that when completing the inventory forms to put down everything that would fall under that coverage that they had, and not pay attention to any limits of liability on the policy. I do explain that there is a limit that is the max the policy will pay, but that some tax laws allow for tax write-offs of certain casualty losses that are uninsured or not reimbursed. There may also be some assistance from government programs for certain uninsured losses. I request that they provide me with the total loss that they sustained w/o any consideration of limits involved. You would be amazed on how many people will supply inventory sheets with support documentation that show they were under insured for their loss, and in their own words/documentation they documented the fact.

    On the personal lines end of it, I'd say you pretty much have to take the insured's requested amount of contents coverage at face value as absent an inspection I know of no benchmark to be used. In some cases the automatic 50,60% or 75% of the building limit is very adequate, and in some it is woefully low or high. Would be nice if agents addressed this with the insured, but I don't know as if that ever happens. Never has with me.
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    Ray Hall
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    08/15/2008 8:01 PM

    When its all gone by theft or fire help the insured draw the floor plan and place all contents in the cabinets, drawers, dressors and closets, plan on a 2-3 hrs session and a possible follow up as long as it takes to get it right. You have to help the insured when you have a pile of ash or a bare slab.

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