Long story short...
I was a member of the old CADO and just registered again to get this off my chest.
Have v24 on my old Dell. Bought a new Lenovo with Vista. Downloaded x25 trial so I could import my files from x24. x25 won't let you install a new profile unitl you activate. X-thiefs want me to pay 2 license fees! You cannot get anyone on the phone for free. You can use the awful online "chat support." I am not a high school student that uses chat and text messages. I am a professional and want to speak to someone!!!
It is crystal clear that this company does not give a hoot (or other word) about the IA. Their focus is clearly on the large carriers and big accounts.
Charge me $120.00 a month to use it, $700.00 for the x-25 "new features" class (thanks, but I'll pass.) What a cash cow...I have been forced to use your software and now you want me to pay to find out how to use the "new" featues!
I want to call someone and tell them the problem, then they can tell me how to fix it. Too much to ask I guess.
I am about to scream. X-crap makes it so darn difficult to data transfer all my files to this new machine. I cannot set up the necessary profile because I get and error connecting to xnet.
My plan was to get the v25 trial version unitl I got all my files off my old machine, then activate because it's stupid to pay 2 times for both versions when I am only one user!
If I could use Simsol for every carrier, I would. I can call, speak to someone and problem is fixed. X-crap should take some lessons in customer service from John P and company at Simsol.