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Last Post 04/19/2011 9:09 PM by  LSUFAN
XCX and ESX data file transfer questions?????
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Slamm
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07/10/2007 2:10 AM

    I just installed version 24.12 and when I go to data transfer and send a file out to one of my computer folders, instead of it being an ESX file, it is an unreadable XCX file.

    Therefore, when I send such an XCX file as an attachment in an email, the recipiant can't open my XCX file, because it is not an ESX file.  The recipiant also has the newer 24.12 version.

    Why is this 24.12 version reproducing theses files in an XCX format and not the ESX format?

    What am I doing wrong?

    Thanks in advance,

    Sam
    host
    CatAdjuster.org Founder
    Posts:709


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    07/10/2007 8:39 PM

    The ESX file extension is still there, however, this is the estimate only and it is an estimate without the XactCentral file. For example if you create the estimate by going through the Xactimate Control center you will get the ESX file. However, if you attach the estimate to the project (file) through XactCentral the estimate has the XCX extension and the XactCentral data transfered file has the XGX extension. 

    You can data transfer any of these files, however, to data transfer a ESX file it needs to be an estimate (project) created through the Xactimate Control Center and you will need to use the Xactimate Control Center to retrieve it.

    Roy
    Contact Us - Search CADO - Storm Page - The Career Page - CADO Channels
    johnpostava
    SIMSOL.com
    Member
    Member
    Posts:141


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    07/11/2007 6:30 AM

    I am very impressed with the tech know-how adjusters now have to put themselves through (in addition to knowing policy coverages, limitation and exclusions) in order to work with brand X. We get calls every day from adjusters just simply fed up with the complexities of my largest competitor. Maybe one day the situation will change so adjusters can get back to adjusting and not have to become tech support experts in order to handle claims. Keep the faith and good luck to all this hurricane season.
    Slamm
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    Posts:2


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    07/14/2007 6:01 PM

    Thank you, the problems came about that, I was creating estimates by opening Xcentral......... inputing all the admin info ..........then opening Xactimate and building the claim. 

    This was producing a XCX file, and the claim examiner couldn't open it for whatever reason, but could open the few claims that I had done completely in Xactimate.

    Also, when the claim examiner would write a claim for me to view and it came to me in XCX format, I couldn't open it.  I have not idea if something is/was wrong with my computer or his?

    Sam
    okclarryd
    Veteran Member
    Veteran Member
    Posts:954


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    07/14/2007 6:43 PM
    I'm with you, John.

    I continually have to train myself or attend training for brand X. And, it continues to become unusable from time to time.

    However, one cannot fault their sales force and their relationships with insurance management.

    I think this qualifies as an "attaboy" for them. The sales personel, that is.

    But the program still has issues.
    Larry D Hardin
    Gale Hawkins
    PowerClaim.com
    Member
    Member
    Posts:386


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    07/21/2007 4:13 PM
    Xactimate has enabled our success at Hawkins Research, Inc. so that makes them our friends instead of our competitor. We are not in the same “space” as they say today. I think we or any other vendor could address the needs of State Farm today and at the same time it is also harder for Xactimate to profitably meet the need of the smaller carriers as well other software vendors.  Based on the thoughts of a active 20 year veteran in the executive side of things with several firms who I spoke with this week supported the view that Allstate will be moved to Xactimate sometime in 2007-2008 which was posted as a rumor on CADO back in 2006. When I directing asked a Xactimate rep about the continued stories about Allstate moving to Xactimate he would only say that it was only after ISO purchased them were they able to get Allstate interested in talking which really tells one nothing in a direct sense.
     
    The point I started to make was DDS always wanted to be the next Xactimate and copied them in many ways. If it is true MSB has lost the Allstate account that will be the last major customer that they purchased in the Boston Ventures buyout move in 2001. Datsun (Nissan), Toyota and other car companies came into the US market without competing with the big three. Was that a mistake?
     
    ALL companies miss read the markets or what they can get away within the markets at some point. When I saw the first Datsun Bluebird it was so laughable parked beside of our 1960 full size Chevy. If you graph the sales trend line of the Big 3 and against their Asian counterparts you will see a big X forming.
     
    Where there is any validity to the above analogy remains to be seen. I do know if MSB was not meeting the needs of Allstate then they had no proven option but Xactimate. There are carriers that can not afford NOT to do business with Xactimate and there are carriers that can afford to do business with Xactimate. With the stories of the major carriers dropping policy holders in many states to reduce their exposure then they are just growing the tier 2 and tier 3 carriers which puts a smile on our face at HRI. The tier 2 and 3 carriers need the same access to the same types of claims management tools as the tier 1 guys but just in a more usable and cost effective solution. As the XML Open Standard in the property claims continues to gain steam it will become as established at it is in the auto claims software industry. We will see how Xactimate will then perform in a level playing field.
     
    ISO then will not be able to control/own the claims data for well over 50% of all property claims files in the US with the ease like they do today I expect.
    LSUFAN
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    04/19/2011 9:09 PM
    I know this is an old thread, but to answer the original question. The file is compressed inside the XM8 program using a third party utility from Xceed Software Inc. The exe is a zip file. if you change the file extension to .zip you can open it. it should have your photos, company header, and another zip file in it. Xactdoc.xml.zip. The Xaactdoc.xml file is the actual data, compressed using Xceed compression.
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