am I understanding this correctly?
Just a few months ago I could buy an esx of a roof diagram from Pictometry, they email it to me, and then I import it into Xactimate.
Now I can't do that anymore? I can only do it if I get an assignment, like from the carrier, and then I request the roof ESX from Eagleview and through Xactimate.
So, for example, contractors can't get this anymore, and I couldn't order one for my own house? That is what Xactimate help line told me.
I have a suspicion the help line doesn't really know what they are talking about.
Seems like everything is made so complicated and stupid. Technology gets harder to use, not easier. And I have money in my pocket to spend on the ESX and I would be willing to pay XM8 too to get that added to my system.
Somebody tell me XM8 is wrong about their own system and tell me what I need to do.
Its just mind boggling they can have a simple explanation with a box to click and just take people's money that they are willing to give.
I think XM8 is trying to promote their own sketch over the photo yourself thing.