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Last Post 03/04/2012 9:30 PM by  okclarryd
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Roy Estes

03/04/2012 1:31 PM

    Fortunately, for me these days I use building access to Roofs on most all of my claims, however I do like to run a few storm's a year to make that annual hit in the wallet. in 2011 I was on a small event and ran across a Roofer who had a telestep Ladder, All setup and nice. I shimmied up his ladder and liked it.

    I got back in and finished writing what I scoped for the day, and went to Telespets website, and decided to order me a 300 lb 14' telesteps ladder. (I mean I aint fat or nothing, just a big ol boy). Soon after I received it, I got a call to go do SAP in NC claims, So I rolled out the RV Loaded up and rolled into NC.

    I received 150 Claims to my inbox, scheduled them all and proceeded to bang them out, when after 4 days of using the telesteps on about 35 or so roofs, the piece of junk got stuck in the up position, not to mention the Plastic feet kept coming loose, So i tried to screw around with it for about 20 minutes and failed to get it to collapse, the guts were falling out piece by piece, so when all else fails, use force. I wasn't in my truck, and was in my Car so It had to collapse ro I could not tote it.

    Oh..... I got it to collapse alright, I slammed it to make it go down, and the guts come flying out of it. JUNK, JUNK, JUNK, JUNK, JUNK SCRAP ALUMINUM. I called Telesteps and the well this and well that started So I told them OK Well bad news travels fast.

    Since then I have spoken to several Adjusters who have experienced the same things.



    "Each of us as human beings has a responsibility to reach out to help our brothers and sisters affected by disasters. One day it may be us or our loved ones needing someone to reach out and help." RC ESTES

    03/04/2012 2:21 PM
    I bought my 12.5' Telesteps in 2005. From the beginning it was always leaving the rubbery footpads behind when I moved it around, so I drilled a couple of holes for sheet metal screws to hold the feet in. I recently had to order new feet altogether, as the aluminum tubing had over time cut through the rubber feet. Also from the very beginning, the release rings at the bottom pulled apart, making it annoying to get the ladder to collapse.

    I've never had other problems with mine, and have used it perhaps 400 times. But as time goes on, I trust it less and less, as there are too many movable parts made of plastic, even one of which failing could lead to disaster, and plastics simply do not age as well as metal or wood. I had a plastics fabrication facility for just shy of 30 years, so I can probably make a fairer assessment than most others.

    I've never weighed over 150 pounds; I doubt I would have even considered this ladder if I were over 180. It is simply to flimsy with too many delicate interior and exterior parts.

    My backup ladder is a class 1A 24' fiberglass model, which is a bear to lug around and tilt up, especially with a Guardian walk-through at the top. I wrote a review on ClaimsMentor a few years ago about the Guardian; it does not fit very well (too loose) on an aluminum ladder (or at least it didn't fit well then; perhaps sleeves or shims are available now).

    I like the safety and durability of a 1A fiberglass ladder, the lightness of an aluminum ladder, and the featherweight convenience and compactness of the Telesteps. This year I am going to give the Little Giant-style ladder a whirl as a potential compromise of characteristics between the other types of ladders.
    Lee Norwood, aka "CATdawg"
    Veteran Member
    Veteran Member

    03/04/2012 9:30 PM
    I've written about my/our experiences with Telesteps in another forum and I would strongly suggest you visit the nearest scrap yard and make a deposit.

    I've used a 17ft Cosco ladder for years (bought it at Sam's) and wouldn't take for it. I also have a Extend and Climb that is much sturdier and well made than the Telesteps. The Cosco ladder is an A rated ladder (300 lbs) and is very stable and easy to transport.

    Happy Trails and be safe
    Larry D Hardin
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