Posted By cwr on 12 Nov 2011 10:33 PM
Hello all, I have been reading the forum since I first got my license in '08. This is my first topic/question started.
After getting my license I did what all the experienced adjusters advised, however as you all know there was not a lot for the unexperienced to do in 2009, 2010 and I stopped looking as my construction business took most of my time. Then Irene came along and Pilot called for me. I was sent to NY and closed 126 claims in 30 days. From what my ADMIN said I closed them well. (Not saying that I know jack sh... about adjusting because I have barely begun to understand.) Most of what Irene brought for me was watermarked ceiling and some missing shingles.) I loved adjusting, meeting the people, working the hours and the challenge of the whole process. Money was ok but certainly not what made me love this profession.
My Admins, the insured and the file examiners gave me good reviews. My understanding from them is that when they update there adjuster ratings in Jan. I will be a "B" adjuster. Short of waiting and calling to see how the gals in deployment are doing, what should I be doing to get more work? I am getting more licenses and certifications. Trying to get on more rosters ect. (which to tell you the truth I feel like im cheating on Pilot, they took great care and interest in me)
"We had Andrew in 1992, the 4 in 2004, Katrina in 05 and IKE in 08. It takes many little or one big one to get ever one with a license out working. Many adjusters with thousands of settled losses are not working also. Just keep learning and you will be found some day."
The Late Great Ray Hall, I never met the man but his help is invaluable.
Thanks,
Chad
......................................................................................................Chad,
In general, CADO receives 100's of the "I am a rookie adjuster with a question.......How do I find more work" type of posts on a monthly basis. Almost all of them are basically saying,"Why should I have to do ANY of the leg work in finding work when I can just ask for the answer from someone on CADO !!"
Yes Chuck is an "opinionated, stubborn old ass!!" but, he has earned the right to be that way. Why? Probably because he has more years experience than most adjusters have been alive(yes he was probably the adjuster for Noah's flood claim) and he has in fact given MANY adjusters plenty of advice! The issue comes from almost all his advice (or any experienced adjuster's advice) falls upon deaf ears if said advice means ANY effort and the rookie keeps asking until he/she HEARS WHAT THEY WANT TO HEAR. That crap gets old real quick!
However, I don't think you are one of those kinda rookies but regardless of that we ALL need to have a thick skin to stay a player in this industry. It appears you have done your homework so I don't see any laziness in your query.
So first of all, you need to be on as many rosters as you can. You should truly get over the "guilt" of cheating on Pilot because for the most part those feelings are NOT reciprocal. You should do your homework on every company you are on rosters with. You need to find out how they pay, when they pay, what estimating software they require(in most cases , it will be XM8). Find out about past complaints(if any)
As far as certifications, those are the last thing you should concern yourself with,(the exception would be the obvious carrier certs that are required to work said claims claims like: State Farm/Allstate/USAA/TWIA/Florida/Louisiana Citizen's) Remember with these carriers"All that glitters ain't gold"
As a new adjuster, you should take yourself to task and learn XM8 better than the guy next to you. You need to be second nature with XM8,PERIOD!! Learn as much as you can with policy:HO DP and the specifics, Schedule A/B/C/D/E etc....You can do so at no cost at: www.claimspages.com
Licenses are important but are not the be all, end all for the new adjuster. Here is what works for me:
I have my resident license from Oregon, non-resident licenses from the states of: Texas/Louisiana/Mississippi/Alabama/Florida/Georgia/North Carolina/South Carolina. I have these licenses because historically they have born the brundt of severe weather more than any other states.
It is true that already being licensed in a state that requires adjusters to work claims is important and some adjusters have been deployed for the sole reason of being licensed in said state, but if I knew what states those were, well you get the idea.
The best way to find more work is to do good when you do work. As your post indicates, it seems you have done so. When you solicit other IA firms/carriers, in addition to a cover page and resume, send an additional document with all your photocopied licenses along with copies of all certifications. Simply stated let the reader know without any delay who you are and what licenses and certs held. Even though it is listed on your resume, give them a visual of the licenses and certs. I would also send an example of the highest dollar amount XM8 estimate you have written. Let them know immediately that you are solid on XM8. Most rookies don't send a sample estimate, you should be the one who does