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ICA

NCA usta be involved.

My experience with MetLife was eye opening. They promised the vendor they would switch their daily business if the cat claims were handled properly, then set moving standards as to what was expected. You go out believing you are to do an appraisal of covered damages, then get reamed for not writing all damages and letting the Met Supervisor determine what is covered. Then you write all damages identifying the cause of loss and are told only write covered damages. You get three days to inspect, but the time period starts when the insured reports the claim. You may receive the claim on day 4 or 5 from Met, but you are dinged (and money deducted) for not inspecting within the 3 days. I was fortunate not to be handling the their work. My supervisor kept me informed what he was dealing with on a daily basis. The vendor in this case believed the promises being made even though the supervisor said they always make that promise in order to get firms to provide cat adjusters.

   I booted up xmate, and jumped thru the hoops for about 20 Met Life losses, then I did the math and discoverd I was was working for $22.00 per hour and going into the hole on milage. I said cut me off and saved the cost of xmate, I could get more regular claims, but I don,t like vanilla roof, water and fire claims, and I don,t do biz. with vendors/carriers who require xmate and all that BS. Leave Met Life to the new people.

Just for fun back in 1994 I managed to con my way into Met P&C as they were called back then. Of the 12 new resident adjusters hired all were gone within 8 months. Right out of the box they preached a severe dislike of Independents, which was strange as all of us WERE Independents. Quickly we realized their corporate mascot, 'Snoopy' from the 'Peanuts' comic strip was a rabid dog foaming at the mouth with skirt chasing supervisors, price fixing during hail storms, and no real clue as what proper customer service meant. Then there was the standing joke as to their 'Competitive Compensation'.

After six months I gratefully accepted an invitation with Pilot for another six month tour of duty on the L.A. earthquake in Glendale. Driving across I-10 thru the New Mexico and Arizona desert, 'It felt good to be out of the rain. In the desert, you can remember your name, for there ain't no one for to give you no shame.'

Snoopy? Why hasn't that mutt been put to sleep by the D.O.I.'s at the dog pound yet?

Ol' Ghost

Boyle International and Art Boyle is the name I associate with MetLife. If my memory is right, Art was a mover and shaker at MetLife.

Mr. Boyle came from Met Life and opened his own company. "KNOW BEFORE YOU GO"

Posted By jclstorm on 01 Jul 2010 08:07 PM
Does anyone know which IA firms are handling claims for MetLife?

I was talking to a friend of mine that is handling some MetLife claims in New England due to the ice/snow. He's finishing up the last couple of claims and telling the vendor to shove. Every time he goes out on a claim, there's a risk it'll cost him money. Someone commented about the $22.00 an hour rate after the cut and I think that even overstates the amount. How and/or why would vendors even handle claims for this amount?