On our NFIP Support Page we provide links to guidelines and other information provided by FEMA and other "Official" resources.
For example this link to the Adjustment Standards and Requirements
"See secction II of the document for the following.
"FEMA recognizes that specialized knowledge is required in order for the adjuster to properly adjust NFIP losses. Adjusters must know the differences between the Standard Flood Insurance Policy (SFIP) and industry property insurance forms. They must know interpretations of coverage made by FEMA and the unique reporting requirements of the NFIP. Accordingly, FEMA has made it a contractual requirement for the NFIP Bureau and Statistical Agent to maintain a list of adjusters who are authorized to handle NFIP losses.
The requirement that independent adjusters be certified by the NFIP applies to all independent adjusters seeking to handle flood losses. However, this is only one of the capacities in which adjusters are involved in the NFIP. FEMA does not require that staff adjusters handling WYO claims be certified by the NFIP Bureau and Statistical Agent. The WYO companies are free to choose whatever adjusters they wish, staff or independent, to adjust their flood losses and are likewise free to establish any related qualifications or requirements for adjusters, including, at their option, the requirement that an adjuster be NFIP certified. A WYO staff adjuster handling a Direct loss assigned under the Single Adjuster Program is not required to submit an application for NFIP certification. In this case, WYO staff adjusters are deemed authorized by virtue of their being staff adjusters for a WYO company. (For further discussion of this situation, see Single Adjuster Program and Claims Coordinating Office in Subsection III.B. of this manual.) Independent adjusters must be approved by FEMA in order to adjust losses under the Single Adjuster Program."
See the NFIP Support Page for additional links.