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Last Post 04/25/2009 5:53 PM by  okclarryd
Xacct 25.4 protects pdf with phantom password
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Lomas Adjuster
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Posts:29


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04/25/2009 12:54 PM
    Recently upgraded to Xact 25.4 as all my profiles had it authorized.  I guess this isn't always the way to go.  Everything works fine so far except when I need to print to pdf.  I can extract the files to pdf, but when I try to combine them, it says there is a password required.  I contacted Xact support to see how to fix this, and they explained that is was written into the programming and there is no way to fix it.  They do not have a password for the protection they are automatically adding...pretty dumb.
     
    If anyone else has run into this and found a way to work around, please advise!
    okclarryd
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    Posts:954


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    04/25/2009 5:53 PM
    You might try another PDF program. There's several that are free.
    Larry D Hardin
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