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    CADO Flood\NFIP Support Page

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    This page provides information and resources related to the handling of flood claims.

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    Some information found on this page

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    On the National Flood Insurance Program (NFIP) Claims Manual
    On Renewing/Obtaining Flood Control Number
    NFIP Fee Schedule

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    Significant Flood Events include ...

    ——Source: NFIP

    Hurricane Katrina (2005) with 208,348 Paid Losses
    Hurricane Sandy (2012) with 114,846 Paid Losses
    Hurricane Harvey (2017) with 92,385 Paid Losses

Flood Damage

National Flood Insurance Program (NFIP) Claims Manual

The Standard Flood Insurance Policy Commentary is a quick reference document for claims professionals to find current NFIP guidance relevant to key provisions and concepts contained within the Standard Flood Insurance Policy.

Links to the current edition and previous editions of the NFIP Claims Manual. (PDFs)

Claims Manual (Effective June 1, 2025) 

Previous Manuals

This "read more" link will take you to the source the manuals, please check the Claims Manual section on that page,

Colorado Flooding

Renewing/Obtaining Flood Control Number

Adjusters seeking to maintain their active registered status must attend an NFIP Claims Presentation each calendar year. Use the read more link for information about the qualification process or to contact the Bureau & Statistical Agent. Source: NFIP .

read more
Flooding

NFIP Fee Schedule

 9/29/2023 Update: FEMA has revised its NFIP Adjuster Fee Schedule. The revised NFIP Adjuster Fee Schedule will be effective on October 1, 2023, and is applicable to claims with dates of loss on or after October 1, 2023. The 2022 Increased Cost of Compliance (ICC) Fee Schedule was not revised. You can follow this link for the source of this update which is the WYO Company Bulletin W-23013

NFIP Adjuster Claims Presentation Schedule

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2026 NFIP Claims Adjuster Webinar: Registration Now Open!

CADO Admin
/ Categories: Events, NFIP, Flood, FEMA, Certification, NFIP

2026 NFIP Claims Adjuster Presentation

Webinar Registration Now Open

(Scroll down for schedule and registration links.)

 

Renewing or Obtaining a Flood Control Number
In order to adjust flood losses for the NFIP, independent adjusters must (1) register with the NFIP and (2) possess an active Flood Control Number (FCN).  The Adjuster Registration
Application can be found here.

Click here for information about the adjuster FCN process.

Continuing Education
This course is approved as 2026 NFIP Claims Adjuster Presentation for 6 hours of continuing education credit in the following states:

Alabama
Arkansas
California
Delaware
Florida
Georgia
Indiana
Kentucky

Louisiana
Mississippi
New Hampshire
North Carolina
Oklahoma
Texas
Utah
Wyoming

Click here for CE provider and course information for your state.

Please note: NFIP Training will process CE credits, at no charge, in one state only.
 

2026 NFIP Claims Adjuster Presentation Webinar Schedule

Webinar Opens:  9:30 AM Eastern Time
Start Time: 10:00 AM Eastern Time
Lunch Break:  30 Minutes
End Time:  4:30 PM Eastern Time

 

Please register for one presentation only.*

Note: To edit or cancel a registration, use the link in your confirmation email.

Presentation Status Updated 2/7

  Thu Feb 19 - FULL Register  
  Tue Feb 24 - FULL Register  
  Thu Feb 26 - FULL Register  
  Tue Mar 3 - FULL Register  
  Thu Mar 5 - FULL Register  
  Tue Mar 10 - FULL Register  
  Thu Mar 12 - FULL Register  
  Tue Mar 24 Register  
  Thu Mar 26 Register  
  Tue Mar 31 Register  
  Thu Apr 2 Register  
  Tue Apr 7 Register  
  Thu Apr 9 Register  
  Tue Apr 14 Register  
  Thu Apr 16 Register  
  Wed Apr 22 Register  
  Tue May 5 Register  
  Thu May 7 Register  
  Tue May 12 Register  
  Thu May 14 Register  
  Tue May 19 Register  
  Thu May 21 Register  
   Wed May 27 Register  
   Tue Jun 11 Register  
   Thu Jun 16 Register  

 

If you have questions, please email fema-nfip-adjuster-help@fema.dhs.gov.

*If you register for a presentation and a notice from our training registration system does not arrive in your inbox or spam folder, please contact us at fema-nfip-adjuster-help@fema.dhs.gov.

 

The source of the above is a email received from FEMA concerning the NFIP Claims Adjuster Webinars.

Tags

NFIPNFIP TrainingCE CreditsFlood Control NumberNFIP Adjuster Claims Presentation

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FEMA Press Releases

Here are some recent Releases

Here is a link to the FEMA Press Releases official website. The source of the releases above.

Need Flood Adjusters


Need Flood Adjusters? Click here to see those that report they are NFIP Certified  Adjusters please check and update your information if needed.

WYO Company Bulletins

Source: The National Flood Insurance Program | FloodSmart | NFIPServices

The new website for WYO Bulletins is: https://agents.floodsmart.gov/flood-maps-and-data/bulletins

Flood Losses

Below is a link to a FEMA page that provides reports that can be downloaded which provides flood insurance losses per state.The table on that page includes open claims, closed claims, and claims closed without payment.

Flood Loss Stats
 
Below is another link that takes you to a page on the  Insurance Information Institute, Inc. website that provides Flood Statistics.
Facts + Statistics: Flood Insurance

Flood Adjuster Capacity Program Manual

NOVEMBER 2023 EDITION, here is a summary from the manual.

"FEMA and the NFIP do not hire, train, or assign claims to independent adjusters. However, FEMA must be prepared to provide for an extraordinarily large event or a succession of mid-sized events to ensure there are enough well-trained adjusters ready to provide exceptional customer service to NFIP policyholders. Because of this, FEMA initiated the FACP, setting minimum training standards designed to increase the number of adjusters who are trained in servicing NFIP flood claims. The FACP, by design, encourages the
NFIP Direct, WYO companies, and independent adjusting firms to jointly enhance the recruitment, training, and professional development of NFIP claim adjusters"

The above is from the manual. Here is a link to the manual - updated 8/10/25

Aerial Roof Reports 2

Additional Resources


NFIP Training Available Online

The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP...
Read more

NFIP FACTS AND STATISTICS

Subject: NFIP FACTS AND STATISTICS Description: NFIP Facts and Statistics provided by  the  Insurance Information...
Read more

NFIP Adjuster Fee Schedule

9/29/2023 Update:  "FEMA has revised its NFIP Adjuster Fee Schedule. The revised NFIP Adjuster Fee Schedule will be effective on October...
Read more

Flood Discussions