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Jim,

I was beginning to think that I was the only one. I decided while I was working in MN this month to stop deploying to cats due to the stress on my family (...small children). Therefore, I am building a daily claims business to accompany my private investigation business. I have responded to several IA's that needed daily claims assistance in my area. The majority have failed to even acknowledge my emails. I can not blame it on my creds or experience. I therefore have to put the blame on them for their lack of follow through.

Bill Roberts

I have never had a problem with Cunningham Lindsey returning calls or E-mail. Only problem I have had with them, they have not had any deployable events, so they say. Returning phone calls must have a high priority on an adjusters list. There is nothing more frustrating than an adjuster not calling back an insured. I had that problem several years ago when we had a claim with State Farm on our home. Their independant adjuster did not understand coverage issues and they had not paid us for covered items. When they finally called back, after several tries from us, the eventually came out and the items and damage issues were cleared up.

Always return your calls as soon as possible. It will make everyone's life a bit simpler.

I've never had a problem getting the IA firms to call me back. Getting work, that's another issue.

Jim G. It appears you do not not know the workings of a catastrophe vendor. Do you suppose the reasons they do not call you back is because they are too busy talking amoung themselves about the field adjusters who cause them heat by not returning phone calls and asking about their paychecks that were lost in the mail and answering the calls from the wives who are asking about the  pay checks also.

This takes time away from working the files notes and photos of the cut loose adjusters; coupled with training the dumb pay roll clerk who does not understand the 60 day float at the bank and nudging the cut off dates.

Ok, I get it now, In other words the vendors that do not answer their calls are exempt from the same professionalism that they require of the lowly adjuster.????