I tried to find Ol' Trader Ray's FISCUS thread to make a comment on this, in that venue, but couldn't find it. But Ray, how do you - and others - think that this technology will blend / conflict with "traditional" claims handling methods?
In today's (07/31) Wall Street Journal (Marketplace Section - Business Technology) there is a good article on the evolving uses of aerial imagery - and the uses that roofers, realators, landscapers and insurers are utilizing the technology for.
The technology has evolved to allow accurate measurements of areas - be they a roof, lawn, or pool. And, I might add, the detail of the images is far superior to many photos I've seen in claim files.
Augmenting the services of such companies as: Google Earth, MS Live Search Maps and Zillow.com, are companies such as Stockton Infrared Thermographics, that offer even greater detail on roof conditions.
You don't even have to do the image searching yourself, or depend on your trusty "claims aid person". Companies like Whitegold Solutions, in California, employ 75 people in India, to search and analyze aerial images on demand; claiming insurance adjusters as being among its' customer base.
That old ladder is heading for the Poloroid pile of redundant antiquities.