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Last Post 03/13/2010 9:13 AM by  roofmates
2010 going to be a make or break year for a lot of adjusters
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jlouden
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02/22/2010 12:55 PM

Well buford, I was referring to competent, empowered desk adjusters.  If a desk adjuster can write an Xactimate estimate, they'll know if a contractor is overcharging for repairs.  You can cite specific examples where one adjuster will pay for waste on drywall, and another that can find coverage for a chicken coop.  I don't know how many go out in the field and come back because they suck, or those who never left the desk because they have no motivation to climb roofs.  To each their own.

I can tell you that the one who cuts the check is ultimately going to win.  They'll negotiate with the contractor for the price, and waste factor on drywall becomes a moot point.  I know a lot of firms that are basically using IA's as photo takers because they can't get anyone else to go out.  Desk adjusters don't need IA's to make coverage decisions, they need IA's to simply make recommendations and to use their expertise to determine the appropriate cause of loss.   That, and return phone calls.   More times than not, neither expectation is met from the IA.

You don't need to talk to me about my head popping, either.  I believe I know what it takes to be successful, and my product expectations and standards are certainly above half of the people in this industry.

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Bobabooey
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02/23/2010 9:30 AM

You guys are right. When I am super busy it is because of the extraordinary talent and skill I demonstrate by drawing circles on the roof and copying and pasting a report in the program. What a difficult, difficult task. Only the cream of the crop (and 3 year old children) can draw circles. I almost forgot the extreme difficulty it takes in taking a picture and uploading it to the computer. Only a handful of people in the world are capable of this next-to-impossible task.

I am sure the reason I am not busy right not is because the 2 companies i work for found someone who is better at drawing circles and copying and pasting word documents.
It has nothing to do with the fact that no carriers are sending my companies claims right now. HAHA. The only mistake I made was not working for more companies in the past several years. There are so many adjusters now, that they have a good handful of guys they can call now. No reason to call some guy like me that they have never met before.

Olegred, I am sure the owners of all of the major companies are in secret meetings right now saying "we have to get this guy." Did you see how he drew his circles? Did you see how he measured the piece of fascia that was broken? THIS GUY IS AWESOME!!!

I mean come on!! You guys are busy because your company is getting claims in. Quit acting like this job is too difficult for the average person and only you 2 are capable. Sounds like some of you are busy because you have done a good job staying in contact with multiple IA firms and it sounds like some are busy because the one or 2 companies you work for are getting claims in.  Please don't insult my intelligence and act like you are super adjuster and you are some rare talent that is hard to come by.   I can give an unemployed homeless guy 100 claims and give a general adjuster none and the homeless guy will make more money.

 

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Olegred
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02/23/2010 2:20 PM

What a delight to read your whining complaint. Dude, relax, you'll get some claims, we are in the springtime, as we speak the clouds are getting ready to drop some large hail.....  In your rather incoherent rambling, you mix 2 issues. One, adjusters's skill and two, adjusters self marketing strategy. They are correlated somewhat but not  rigidly. I know a few guys that are not the best in the world but they know how to get work (multiple vendor contacts and so on. And I know excellent adjusters that are helpless in self-promoting. Looks, like you are a second type. Just change your ways, learn. You'll be ok.

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Ray Hall
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02/23/2010 2:22 PM

bob-o Your post #80 was the best I have read in years.

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Bobabooey
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02/23/2010 3:33 PM
Olegred you really make me laugh. I mean you really do. I seriously doubt you could write a simple shower pan estimate. You probably don't even know what a shower pan is, and you constantly portray yourself as a superstar adjuster. I think you are so inexperienced that you do not even know you are inexperienced. What I was saying is that working CAT claims is not hard. You simply have to get the work. I have been busy with other things and have not put in the time marketing myself. I will admit this. You on the other hand keep saying that you are working because you are such a good adjuster. This sadly is not the case.
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ChuckDeaton
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02/23/2010 5:24 PM
The only duty a corporation has is to its shareholders.
"Prattling on and on about being an ass with experience doesn't make someone experienced. It just makes you an ass." Rod Buvens, Pilot grunt
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Olegred
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02/24/2010 12:31 AM
Bobabooey, where did I say that? i work, because I know who to talk to to get work, I turn in excellent work product and I am fast, well organized and efficient. That is why out of about 30 CAT guys that we had in here just a couple of months ago, there's only 3 left deployed. And I am one of them. :) Yeah, I am less experienced, but who cares when I have work and you dont?
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Joe60
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02/24/2010 11:22 AM

 

Always remember that the fellow adjuster you criticize today, might someday be that staff employee that would have sent you claims, had they not remembered these postings. He who pays the fee bill, is the final authority on quality of work.

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jlombardo
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02/25/2010 7:53 AM

Joe60.........

You got that right!!

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Ray Hall
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02/25/2010 11:11 AM

Aw Joe, how could one of the best adjusters in the state of Florida be in a position to hand a 3 day wonder from Texas his pink slip, oops s list.

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Medulus
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02/25/2010 1:12 PM
Amen, Joe and Joe.
Steve Ebner CPCU AIC AMIM

"With great power comes great responsibility." (Stanley Martin Lieber, Amazing Fantasy # 15 August 1962)
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ALANJ
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02/25/2010 2:25 PM

I have recently been dealing with Big Blue on a few claims. Seems they are using Pilot and all the new adjusters they hired off the street and trained in 2005 for their mold and problem files. Even the staff adjuster I have been dealing with was hired in 2005. I'm just posting this under the what it's worth department. Ohh I did have to ask these guys what they did before they went to work handling claims. One had been in sales and the other had worked in a casino. You can only guess what fun and misery I'm in right now trying to get my clients claim straighten out. Imagine trying to have a serious conversation with people who don't have a clue about claims. They are literaly digging their own hole to fall in.

 

Maybe only those who started in 2005 will survive this. Everyone I know with 20+ years experience is sitting at home and have been sitting for some time now. A lot of these guys haved moved on and from what they are saying may never return to this up and down crazy business.

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Olegred
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02/28/2010 7:25 PM
shoot, when I am a manager at a large insurance company, all Bobabooye gets from me will be crappy dud claims....
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jlouden
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03/01/2010 9:37 AM
In the event you are unaware Olegred, most, if not all carriers shy away from hiring IA's.
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Olegred
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03/01/2010 10:49 PM
I wouldn't generalize hastily...
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Joe60
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03/02/2010 9:55 AM

  The best question is why are carriers shying away from using IA's. With the economic downturn and the stock market's focus on short term stock prices, it seems that the industry is bucking the general trend towards cost-cutting and contract personel, who are not entitled to benefits.  In addition, with the climate in Washington, DC favoring higher insurance and payroll costs, one would think that cutting salaried employees would be in vogue. Since these factors all would appear to favor the IA business model, there must be other reasons.  Could these be the ease of entry into this profession and the lack of standardized training. I believe until we, as IA's, can provide the level of service, that the carrier's feel that they can receive from their own staff, this may continue. In some cases, we may be there, but in others, we may want to ask ourselves what we can do to improve our work product.

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Ray Hall
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03/02/2010 10:46 AM

I do not feel another person is needed in the catastrophe adjusting world that needs a license to get some work. Saw an add drom Compass asjusters in Prescott AZ. last week for people to Measure, Photos & diagram homeowners loss, within 50 miles of you zip code for $35.00 per house and .65 per mile. . Thats it these are regular claims. You send all to the Homeoffice and they write the estimate in exactimate.

The is the starve out version of FICUS TREE. These people can be hired from local  unemployed for $25.00 per house with 12 houses per day and send to a center, one or two persons can wite the scope on the scope (tic) sheets with the xmate code and send the whole thing to India and get it back in 24 hours ready to print and send. Nope not a good biz. for new adjusters.

Looks like the schools will have to hit the road as needed to train the FICUS in two days, on a contract basis. And what ever happened to fee bill Billing. This is a dirty little secret but flood adjusters have been doing this for years (very quite) and it works real fine.

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Olegred
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03/02/2010 11:35 AM

I don't know.... I am on really good terms with a bunch of big carriers managers, they trust my work. I have the feeling that they would hire me if I wanted. For now I would regard shying away from hiring IA as a myth, nothing more.

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Ol' Ghost
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03/02/2010 12:09 PM
I take it back, falling off a roof to be impaled on a spiked wrought iron fence is too good for our pal. There are just way too many Lessons of Life for him to learn. What I marvel at the most is what appears to be a blind faith is his own omniscient presence. Which is something we all had once apon a time.

This will be fun to watch.

Ol' Ghost
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jlouden
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03/02/2010 1:50 PM
Posted By Ray Hall on 02 Mar 2010 10:46 AM

I do not feel another person is needed in the catastrophe adjusting world that needs a license to get some work. Saw an add drom Compass asjusters in Prescott AZ. last week for people to Measure, Photos & diagram homeowners loss, within 50 miles of you zip code for $35.00 per house and .65 per mile. . Thats it these are regular claims. You send all to the Homeoffice and they write the estimate in exactimate.

This is what I was talking about in a post last week.  Why are IA's needed if you have empowered desk adjusters? Thinking that people in India are writing the estimates is excessive, as I think it will be more domestic. 

And Olegred, there's nothing wrong with being confident about your skills and abilities, though it is wise to remain humble.  There is always someone better than you out there.  You are completely off base in your assumption that shying away from IA's is a myth.  It's quite the opposite; turns out it is very real.

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