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Don Politte

USA
3 Posts

Posted - 11/04/2002 :  22:42:23  Show Profile
How many of you out there are using the new Crawford version of Extamate, and are you making any money with it?

genco

USA
18 Posts

Posted - 11/06/2002 :  21:18:09  Show Profile
Do you mean Xactimate Software?

Genco Joe
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Don Politte

USA
3 Posts

Posted - 11/07/2002 :  08:56:26  Show Profile
Yes, it's Exactamate, never could spell.
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Newt

USA
657 Posts

Posted - 11/07/2002 :  09:58:00  Show Profile
Don, The xactimate program used with State Farm claims can be as complex as you want. I have no idea how Crawford wants theirs, they may want more or less information and the "more" would be duplication. I am presently studing The State Farm Estimatics and it is not much different from the others I have worked with. Once you develope a routine it comes easier with practice. Making money I am not, and don't plan on it for a few months to come. If Roy Cupps has the time he could probably answer your questions, being a computer Guru. I doubt he has the time now because he is most likely on the road.
I took the xactimate course and found it to be helpful in the broad sense, but it requires more practice to get your profiency up. I can see where you would have a hard time getting your production up with out the grind of practice. Thats just my opinnion, I time myself and found this to be a fact in my case. As for making money with it, it may take a while but I'm sure you will, when you get used to it, if you are not already.
How have you found it in your estimates, is it making you're reports better, easier or what? Maybe you can find someone that has had the same questions as you and have them resolved.
When a company changes the way they do things, it would be nice to have a transition period or a training period. Of course Crawford may have done this, and it would be to their credit.
I gather from my limited experience that most vendors expect you to be proficient in what ever they hired you for, and that is not always possible with the diversity of claims handling practices and operating systems, all we can do is try and gripe a lot. I try to keep my gripes confined to this group, and leave it here.
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TomToll

USA
87 Posts

Posted - 11/07/2002 :  20:42:38  Show Profile
Don, I have not used Xactimate for a while and here is why. Too darn slow, even if your proficient. Uses too much paper. Don't like the reports in it. After all, it was originally geared for the contractors, not the adjusters. DDS was geared for the adjuster and once proficient, you can fly, particularly with the new version. I understand a major change will be out in about 3 to 4 weeks. We are looking forward to it. Have no idea why Crawford went to Xactimate. They should have stayed with MS/B. Their loss. They must have gotten Xactimate cheaper, well, of course, it is a cheap system.

Tom Toll
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genco

USA
18 Posts

Posted - 11/08/2002 :  08:53:46  Show Profile
Don,

A bit of advice. Learn how to use the "macros" speeds your working time up tremendously, as it is much easyier to remove line items then search thru all the catagories for line items.
I make them for everything, roofs, siding, bedrooms etc... just go thru and add everything that you may encounter in that particular room or thing, then its just a matter of retrieving the macro and adjusting it to fit the job.
If you need help doing this let me know I'll get you started.
Good luck.

Genco Joe
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olderthendirt

USA
370 Posts

Posted - 11/08/2002 :  10:51:07  Show Profile
I find I can make a few $$s with Xactimate, but if I had a choice! Know Crawford it woldn't supprise me if they found a way to make the program more difficult to use.
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Don Politte

USA
3 Posts

Posted - 11/08/2002 :  14:18:38  Show Profile
Thanks for all your input, and yes Crawford has figured out how to make it a more difficult program to use.
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ntzjazz

7 Posts

Posted - 11/12/2002 :  07:43:02  Show Profile
I HAVE BEEN USING IT SINCE 10/17/02 AND HAVE PUT IN THE BANK $1,890.00---BUT I HAD TO CHARGE $2,200.00 ON THE PLASTIC FIRST FOR NEW HARDWARE.

I HAVE BEEN A CAT ADJUSTER FOR 13 YEARS AND THIS IS AS HARD AS IT HAS EVER BEEN---CAN YOU SAY FLAT OUT BUSTED???

SAD NEWS IS THAT YOU & ME ARE NOT THE ONLY ONES NOT MAKING MONEY WITH THIS "NEW PROGRAM". TOP IT ALL OFF, I HAVE USED XACTIMATE FOR OVER 6 YEARS!

BUT AFTER 13 YEARS--I AM DUG IN AND I DON'T GIVE UP.
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olderthendirt

USA
370 Posts

Posted - 11/12/2002 :  11:20:11  Show Profile
It boggles the mind that they cold have made this program more diffucult to use then it is already. They must have hired some programers from Mircosoft. DOS oh DOS wherefor art thou my simple DOS.
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jlombardo

USA
212 Posts

Posted - 11/12/2002 :  11:41:05  Show Profile
Is it the program that's difficult or the folks you are working for???I suspect the program has been modifided ...why, only Corporate can tell you.......
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Newt

USA
657 Posts

Posted - 11/13/2002 :  10:02:56  Show Profile
Progress is always impeded by improvements, if you got something that works, keep improving it and it wont. Why is this? I think it has to do with making your self a job so complicated that you will be considered a guru and no one has all the answers but you. If you bury all the answers in double talk and jargon only you understand, what better way to insure job security. That is corporate level thinking.

This is not intended to knock any specific product or person, its just the way things sometimes turn out. If corporate leaders had the inclination or the time to figure out who is making their self indepensible and get rid of them or reassign, they would not be held hostage by a subordinate. These people are not team players and only care about the security of number one.

Edited by - Newt on 11/13/2002 10:25:37
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Gale

USA
231 Posts

Posted - 11/13/2002 :  12:36:20  Show Profile
Newt, what a statement!
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KileAnderson

USA
875 Posts

Posted - 11/13/2002 :  13:30:41  Show Profile
ntzjazz,

How is it possible for you to have the program for almost a month and only put $1890.00 in the bank? Are you doing cat work? I make that in one day. Hell, on a flood claim you can make that on one claim. Please elaborate, I'm curious.
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ntzjazz

7 Posts

Posted - 11/14/2002 :  07:39:16  Show Profile
READ DON'S 1ST POST--"MAKING ANY MONEY WITH IT"--THEN YOU WILL KNOW--I DONT' HAVE TIME FOR MORE--AT $3.00 AN HOUR I GOTTA GO
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rr

USA
45 Posts

Posted - 11/14/2002 :  13:40:33  Show Profile
Don
I understand from talking to other Crawford people most everyone is or had problems with the new program and no one was closing anything.

i don't understand why they wait until until you get to a storm and give you a new program to work with.

at least you are working the last guy that responded making $1800 a day must be dreaming of the good old days.

Tom
where is frank P working? I see you have been busy get me on as I am ready to get back out.

Frank how do you like the jokes?

Mr. Lakes
call me for claims in southern Ill ?

Ron Resnik
Missouri.

Good luck to everyone.
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