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TomToll
USA
87 Posts |
 Posted - 11/14/2002 : 17:03:59
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Ron, Frank P. was in Washington state and I think in Indiana now for FEMA.Call Randy, tell him you are a friend of mine.
Tom |
Tom Toll |
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StanCulpepper
USA
1 Posts |
Posted - 11/22/2002 : 00:17:32
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| I survived Xactimate in Lafayette 2002--- Lili was just a tropical breeze |
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DonP
USA
22 Posts |
Posted - 11/22/2002 : 16:28:32
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| Just think what would have happned if it had been a 3 or a 4, you could have retired here doing just 50 files. |
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katadj
USA
315 Posts |
Posted - 11/23/2002 : 17:54:29
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Rumors abound, regarding the use of this program. From hours spent inputting photos, crashes, not able to overwrite ANYTHING, low pricing, no latitude, longitude, and a terribile attitude toward using it.
Image this, one adjuster told me that he spent 4-5 hours computer time for every hour of inspection time.
Im sure glad the files are at T&E, wait till the beaners find out that it costs 4-5 times as much to work with this program versus the prior one.
Heard several people just flat told them to "shove it" and walked off.
Also rumor has it that any changes the company (Xware) makes to their 6 million dollar sale of this program to (C&C) will be an upgrade and cost additional monies.
Why is it, the adjuster has to bear the burden of being the "scapegoat", or expermental rabbit for a new inovative, non working, beta version of softwear?
Many questions arise when we are faced with the additional issues of inadequate software tools, poor management, poor communications and above all a very poor ROI.
It's enough to work out files correctly, answer to all of the parties we have to, and pay our own way, without being subjected to this kind of problem.
It would not be a surprise if all of those that were forced to use this, NEVER again opted to do so, and that is also a recent rumor. |
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KileAnderson
USA
875 Posts |
Posted - 11/23/2002 : 18:10:24
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| How the hell do you spend 4-5 hours writing an estimate for every hour inspecting. I can write an 8 page xactimate estimate in less than 20 minutes from start to finish. Is it a hardware problem? |
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ntzjazz
7 Posts |
Posted - 11/24/2002 : 08:19:24
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KATADJ:
BEEN THERE DONE THAT, YOU HAVE A GOOD SOURCE FOR YOUR INFO.---EXCEPT WHERE ARE THE T&E FILES????---NOT HERE BUDDY--FLAT BILLING--WITH SOME SO FLAT, YOU WILL THANK MICKY D'S FOR THE $1.00 BIG & TASTY.
I DO NOT KNOW WHAT IS IN THE STARS FOR THIS PROGRAM---THE ESTIMATING PROGRAM IS REALLY THE SAME AS IT HAS BEEN.
THE PROBLEM WAS THE DOWNLOAD/UPLOAD/DOWNLOAD ISSUE, A VERY SLOW PROCESS--THEN TO TOP IT ALL OFF--ONCE A CLAIM WAS COMPLETED AND UPLOADED BACK IN FOR CLOSING---CAN YOU SAY=====LOST IN SPACE????
I KNOW MY 3?'S TO THE NEXT CALL OUT. (1)."HOW WILL WE GET OUR CLAIMS" (2). "HOW WILL WE TURN OUR CLAIMS IN FOR CLOSING?". (3). "HOW WILL THE CLAIM BE REVEIWED AND THE BILLING BEEN DONE?"
KNOW BEFORE YOU GO |
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Cecelia
USA
25 Posts |
Posted - 11/24/2002 : 17:23:40
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An 8 page Xactimate estimate means there are about 2-3 pages of actual estimate writing involved. A simple 3-line entry estimate will generate a minimum of 5 pages of printed paper.
I think, Kile, that they are discussing the newest version of Xactimate. Does anyone remember when Xactimate 99 came out? No one could do anything with it until the bugs were worked out. I tend to wait a year before I upgrade anything and I only upgrade if FORCED. I am still using 2000 and can whip out one of those 8 pagers in 20 minutes as well. But I've not used the new version and, since my 2000 ain't broke, I ain't gonna fix it! |
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olderthendirt
USA
370 Posts |
Posted - 11/24/2002 : 19:09:28
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| Do you get the feeling that xactimate is like microsoft, the problems keep getting big and contain more and more spy where, and it's impossible to work without them sigh. The good old days we had *.*\ and all that fun but I don't remember having to power off my compitor as often as I do with all the bloatwear. |
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DonP
USA
22 Posts |
Posted - 11/24/2002 : 19:31:40
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| Gee, Kile maybe Crawford should hire you to show all of us dummies how to use the program. I am sure that a man of your talents would be able to just fly through the problems we all had with this piece of c--- program. |
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KileAnderson
USA
875 Posts |
Posted - 11/24/2002 : 21:07:33
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| Well, Don, maybe they should. I could really use the work. My question however dealt more with the cause of the problem. Is it because the program is so bad or is it because it is a little more advanced than the hardware it is being run on. That's why State Farm started isuing computers to adjusters a couple of years ago. People would show up at cat sites and spend 3 days trying to get the program to run on their silicone dinosaurs. They figured it would be easier and cheaper to hand a working system to an adjuster than waisting all that time on tech problems. So, bottom line, is it the program or is it that the hardware it is being run on is slightly less than the minimum recomended system? Then there is always the third option, growning pains, lots of old guys hate change. :-) |
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jlombardo
USA
212 Posts |
Posted - 11/24/2002 : 22:09:54
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The only thing that gets old is the pissing contests that you all get into...Kile , if you are such a whiz kid with Xactimate , then why don't you OFFER TO HELP DON....That's right, put your talent where your mouth is.......and Don ,if you need help with the program, ask someone who knows how to use it........IF SOMEONE NEEDS HELP WITH XACTIMATE 2002, PLEASE CALL AND I WILL DO MY BEST TO WALK YOU THROUGH IT.......I AM NOT AS FAST AS KILE..I CAN NOT DO A LEGITIMATE 8 PAGE ESTIMATE IN 20 MINUTES(THAT IS AN ESTIMATE OF REPAIRS WITH MORE THAN SEVERAL LINE ITEM ENTRIES PER ROOM, WITH PHOTOS LOADED AND EXPLAINED PROPERLY,PROPER OPENING STATEMENT WITH DISCLAIMER,ADMINISTRATIVE INFORMATION TYPED IN,CORRECT PRICE LIST CHOSEN,DAMAGED AREA DRAWN IN SKETCH--WITH AN 8 PAGE ESTIMATE , THERE MUST BE SEVERAL ROOMS DAMAGED AND MOST COMPANIES REQUIRE A COMPLETE FLOOR PLAN IF INTERIOR DAMAGE EXCEEDS MORE THAN TWO ROOMS-,A ROOF DIAGRAM DRAWN IN SKETCH AS REQUIRED, PROPER TAX RABLE CHOSEN, PROPER OH&P INCLUDED, PROPERRECOVERABLE ORNON RECOVERABLE DEPRECIATION AMOUNT SHOWN,ETC. ETC.)
bUT i HAVE TAUGHT XACTIMATE 2002 TO AT LEAST 26 ADJUSTERS IN A REGULAR CLASS.....MY HOME PHONE IS 727-725-8658---WHAT EVER I CAN DO TO HELP...PLEASE DO NOT HESITATE TO CALL..THIS IS A REAL OFFER TO ANYONE WHO NEEDS HELP....I WILL NOT BLOW YOU OFF.........I HAVE STRUGGLED WITH XACTIMATE AND I CAN USE IT FAIRLY WELL--NOT PERFECT---BUT WELL. |
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KileAnderson
USA
875 Posts |
Posted - 11/24/2002 : 23:37:02
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| No pissing contest here. I'm just trying to figure out where the problem lies. Is it the program itself or is it any of the hundreds of other variables involved that could be the problem. I haven't used the new program. I checked out of my last storm a couple of weeks ago, just a few days before State Farm issued the new computers with xactimate 2002 on them. Friends that I have spoken to say that besides the new interface and a few small differences in the way you do things that it is pretty straight forward. It just takes some getting used to. That's why I was wondering if it is a hardware problem or if it just takes some getting used to. I'm just trying to get the facts straight that's all. |
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jlombardo
USA
212 Posts |
Posted - 11/25/2002 : 06:55:06
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| Xactimate 2002 has a bunch of conflicts that range from what driver for your printer is being used to the type of anti-virus protection program that you are running......the 5/15/02 disc does not auto load the tutorials.....the new service pack causes a conflict with reports, the narative report is great, but once you choose a caption and it is able to be viewed,it can not be removed..........etc. etc. etc....That is why it is important for US to SHARE our Knowledge.......XActimate is here to stay for the forseeable future and if we want to make a living, we ALL need to learn to use it......PS---Nothing beats Simsol for FLOOD...and Functionality of Forms...... |
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TomToll
USA
87 Posts |
Posted - 11/25/2002 : 08:34:58
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| I have been using, as has Janice, MS/B Integriclaim for the past 6 years. I have never had a problem with it. No crashes, no difficulty understanding it, no problem with the diagramming tools. It writes a good clean, understandable estimate that any one year claims examiner can understand. It does not waste paper nor time. If a vendor or company wants us to use anything but Integriclaim, we tell them, see ya later. Simsol blows exactimate out of the water too, we just prefer Integriclaim because we have taken the time to understand its nuances and features. With the new version coming out, it will even be faster with only subtle changes. Anytime I have tried to use Exactimate, it has crash problems and conflicts. You can have it, I don't need any more problems. |
Tom Toll |
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DonP
USA
22 Posts |
Posted - 11/25/2002 : 09:31:20
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| Thanks Jlombardo for coming to my defense and the offer of help. It's not that I can't use the program, it's just all of the jumping around you have to do. To scan in a document it takes about 18 key stroks and about 9 to do a photo. Like Tom I am used to using Integra Claim and have been using it since it's inception. The difference between the two programs is like day & night. Examate has no contents or commercial data base, to speak of, a terrible roof drawing application and is just not user friendly. If a mistake is made it is very cumbersom to correct and if you fail to check the APS button on the estimate you will find your self going back and going through each line item until you find your mistake. Where as with Integra Claim you select APS coverage and all items are then listed there. I guess my point is why a company, who has had success using a very good and stable program goes to one that has so many problems and gliches. As for me give me Integra Claim any day. |
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Crawford Exactamate
Forum Locked
