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10 Posts

Posted - 03/04/2004 :  21:37:56  Show Profile
I found Kevin Kramer's post: I am an IA based out of Houston Texas with five years as a staff adjuster (exclusively Catastrophe) who recently pointed my wife and two other friends towards Dearborn to get a Texas Adjusters license. The reports that I received from the three different classes of 40+ students was that they learned just enough to pass the class test, forgot most of what they covered by the time they received their license and were left with feelings of confusion as to what their next step should be. I have a hard time believing that there is any better training than what is being offered as a staff adjuster with a major insurance carrier but at the same time have seen a number of successful storm claims adjusters who did not take that route. I have learned a great deal in recent months about the latter approach and will gladly share that info w/you. Call me if you would like but make it soon, or at least before the 04 storm season puts me back on the road. K.O. (936) 582-4619

So I called him. He was very nice and talked to me at length with encouragement and tips (that I found helpful). It turns out that he also has a OJT Cat reference manual listed in the Resource Directory. Link to his page in case it is hard on to find on this BBS.

Here is the question: Has anyone seen this manual? What kind of feedback can you give us?

Thanks to all who have answered emails or questions from us new guys. [:)]

Traveling man, good with compass and square needs training in Cat adjusting.


1200 Posts

Posted - 03/04/2004 :  21:55:20  Show Profile
Duncan, I have not seen the 'manual' that you mention.

But, I have seen a much larger manual, that has constant updates; and it is called CADO.

Seriously, looking at the course outline of the manual you mention, some of the topics are talked about in great great length in CADO forums, some other topics talked about in great length, and others just talked about.

Have a good look through the forums and the threads within them, you will be surprised at the depth of issues dealt with that parallel the manual.

Perhaps best of all, any topic that you feel is poorly represented here in CADO, you can bring it forward for a 15 rounder.

My though is that you have many hundreds of pages here in CADO as resource / study material, with the ability to click for updates and expanding of the issues.

And, Chuck will soon reply to your post with his usual repeat offering that should not be passed by.
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1 Posts

Posted - 03/05/2004 :  17:20:33  Show Profile
I have purchased OJT Reference Guide and spent a couple of weeks going through it. The text is designed for the relatively new adjuster who has received an adjuster’s license and is looking for their next step. It paints a pretty good picture of what to expect from a wind/hail assignment from reading a DEC page to prioritizing claims (based on severity codes, first in/first out), office memos (addressing issues on two/story referrals, underwriting reviews, salvage, initial contacts, letter writing, production logs etc…). It has a sample price list that provides information on finding repair items on the most frequently used categories, (roofing, drywall, paint, cleaning). Almost half of the 250 pg. text is devoted to roofing, (installation, terms, inspecting/scoping, waste factors, depreciating, when to include two-story/steep charges, common questions and dialog with roofers & policyholders) with fifteen examples of how to calculate roofing area, apply waste, round up to next bundle and transfer information onto an estimate using an “industry friendly” format. A section on interior repairs follows a similar style, (info on scoping, content manipulation, applying access charges, surface water denial, 24sf rule and extending repairs to a natural break) with more examples of interior damage scenarios transferred onto scope sheet and then to an actual estimate. A section on contents gives pointers on providing settlement for personal property. The manual is completed by providing an example of a completed claim file, thirteen of the most frequently made industry mistakes and a 100 question practice wind/hail/estimatics exam that was overall very challenging and very similar to the actual “State Farm” certification exam. In conclusion I would have to that the information in this text is at very least good based on the fact that even though I come from a strong construction background, most of the information was completely new to me. I have always considered myself as having better than average learning/comprehension abilities however I don’t know how anyone passes their wind/hail certification exam with just the information provided in a single IDL class.
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