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JimF
USA
1014 Posts |
 Posted - 02/12/2003 : 07:22:44
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PS: What your friend described last night IS and WOULD BE a violation of the Fair Claims Practices laws in place in every state in the United States, and a cause of action for fraud. In some quarters it's called 'Bad Faith' too.
But I don't suppose that is of any concern for you nor worth any consideration in your less than professional approach to adjusting?
The comments should be instructive to anyone one who is, or aspires to be, a professional in adjusting, of how things are not done.
It's nothing to admire or emulate.
It's a shame. And they are shameless. |
Edited by - JimF on 02/12/2003 07:56:44 |
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Newt
USA
657 Posts |
Posted - 02/12/2003 : 07:28:37
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I don't have a clue how to figure the number of claims one persone can close in a day unless you spent a month gathering data. If you closed 100 claims a month, you would have varied claims, and therefore get an average. Closed files would be the standard and those that were not closed would not count. Production is figured on units of work completed.
10 Claims a day would be three hundred in a month, closed. Is anyone doing that many? I am speaking of HO type claims. |
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william s cook
53 Posts |
Posted - 02/12/2003 : 07:30:30
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Clayton Carr, Jim Flynt
Now that Catdaddy has identified himself and 13 yearold msort68 I will specifically name four of the others to help solve the riddle to collect part of the reward. They are Roofracer, Churn-n-burn, Here2day and Gonetomorrow. The other unnamed industry leaders will soon be found out and the reward will be claimed in part by me.
William S Cook |
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CatDaddy
USA
310 Posts |
Posted - 02/12/2003 : 07:35:06
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It doesnt have to be an arguement fellows and I never said you have to produce like that to be a good adjuster, read my previous post. I simply said there are people who are extremely fast and put together good work all at the same time. Its a fact. I was never trying to offend anyone.
This is a site where people come to learn and read about different ways this job is done. None of it means your way is wrong. None of it means anyone elses way is the best. Keep an open mind and EVERYONE on this site has things they can learn if they want to.
I asked a question about the IA definition of a adjuster who turns and burn. You two dont have an answer? Does anybody? |
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JimF
USA
1014 Posts |
Posted - 02/12/2003 : 07:42:31
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| Memo to William S.Cook: Do you 'smell' the same class action lawsuit that I do Bill? |
Edited by - JimF on 02/12/2003 07:45:55 |
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JimF
USA
1014 Posts |
Posted - 02/12/2003 : 07:53:40
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Just to refresh memories and show correlative thought process:
I'm with you Catdaddy, the good IA's that I know had no problem making a mint last year which was the worst year on record. Most of the ones I know had a normal 200 + year. If your good and everybody knows it, you will be rewarded year after year. No exceptions!!!!!!!
MShort68
Anger Management Thread ~ CADO Forum
Posted 2/01/2003
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Ghostbuster
476 Posts |
Posted - 02/12/2003 : 08:45:35
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Wow! We started out with trainees money expectations and evolved into Quality vs Quantity.
Here is what I detest, let's say at the storm start we all get 100 files in the basket. The turn & Burn artists then run out and INVARIABLY! do the same mishandled stunts that Catdaddy & mshort claim to do. Then they start whining for more files. By the time the real adjusters finish their files, the quick lick boys have left us with nothing but stems and seeds.
Of course, come cleanup, guess who's files get all the phone calls? Guess who forgot the damaged plastic pink flamingos and the the metal shed out behind the landscaping? And what about that leak on the bathroom ceiling the Insured forgot to tell the agent about when reporting the loss? My favorite was the Orfice that paid every Insured for SIX (6) screens on each and every loss whether there was any screens or not. That fine piece of work did his 10/day and wound up getting 300 files to my 220 over a 6 week storm.
Is that fair? Is that what a claims manager wants? Is that the right way to do things? For our two heroes here, it must be...
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Newt
USA
657 Posts |
Posted - 02/12/2003 : 09:10:45
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As I see it, too much may be expected of me, if they expect more than I can accomplish right.
It wouldn't take long for them to get a bait of me and I would have a bait of them before I started. This idea of speed is motivated by money and I am motivated by service, the money will be there if you give good service and you don't have to give any back.
In business if you consider money first, you are doomed before you start. If you consider the carrier first the carrier will suffer in the long run, even though they may at first like your numbers.
This is not to say all people provide service at the same speed. They don't and should not be expected to. This quota thing is getting out of hand, and quality should be the first consideration. Since we will be paid by claims, some earn more than others thats a given and if some adjusters are slow give them fewer files, they probably do that. If files are divided equally that seems a little dumb from my point of view. If you accept more files than you can complete in a given period, you are doing a dis-service to yourself as well as others, including the most important, the client.
How many claims one can do in a day is misleading, how many in a month would be more realistic because you get a spread of complexity. I know that and have never done one. |
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ALANJ
USA
159 Posts |
Posted - 02/12/2003 : 09:55:27
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Bill & JimF:
I guess we can all see why I went to law school. I take the bar the 24,25&26. Should have the results by April 25. Yes, it's the turn & burn adjusters and approved contractors that has kept me centered on my goal. One of my goals is to end the practice of the approved contractor. Let's not forget about the motified databases on (their) estimating program. Keep those ideas for class actions coming. I wish I could get just one of the PH's of the turn and burn crowd to call me. I could let them explain their claims practice to a group of my clients peers.
New question. Should smoke be remediated like mold. Several PHD's say yes it should. Smoke damage could be the next mold. |
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CCarr
Canada
1200 Posts |
Posted - 02/12/2003 : 10:01:49
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Alan, it may be worthwhile to consider starting a new thread in 'general' forum, regarding two interesting issues you raised;
(a) class actions (generally)
(b) smoke remediation? (please amplify your initial thoughts) |
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CatDaddy
USA
310 Posts |
Posted - 02/12/2003 : 11:08:43
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I think your stagnant productivity is what you smell Jim. I don’t think a class action to file suit against someone because you are slow and cant close files would be a smart move. I’ll consider the source though.
I have said over and over I didn’t want to turn this into an argument and all I see is smart remarks from all of you. Well, dumb remarks I should say. Nothing has merit unless you say it. It’s funny. You cry to Admin about all the “off subject bickering” and that’s all I’m hearing from the very ones that now press the alert admin button. Classic.
I do not see why you cannot acknowledge adjusters can do that kind of fast and efficient work. It really doesn’t matter; it’s out there. And that doesn’t matter either but just because that’s not your style or type of productivity doesn’t mean you have to condemn it. Everyone should work at his or her own speed. Some are just faster than others. Live with it.
And Ghost, the whining you hear is coming from the guy you are sharing a hotel room with. Staffers have no incentive to cause them to “turn and burn”. They get paid the same regardless of the number of files they receive and they go home when they are released. IA’s have expenses to pay and want all they can get. Next time you hear the whining, run to the mirror if you want to see who is making that noise.
I didn’t want to leave you out since you seem to have a sense of humor but when I read your profile and saw you were a public adjuster, I saw no need to kick a man while he’s down. Good luck out there. Everybody loves you.
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mshort68
USA
138 Posts |
Posted - 02/12/2003 : 11:22:12
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While ya'll are busy complaining and crying about clean up, I'll be at home counting my money and playing golf. By the way, I've worked cleanup many times and mine reopen the same and not any more than the other guy. Of course, if your Kile they never reopen. Yeah right!!!!
Jim, I am not saying that I wouldn't pay for a vent or mailbox, but as an adjuster these are not key items I look for. As a staffer we are out to pay for damage, not a mailbox that kids have been throwing rocks at for years. That is the reason you never get called out. Remember the key, Homeowner's claim.
I would love to meet Ghost on a claim if he is a PA. I would definitely have him crying. |
The grass is always greener on the other side, but it still has to be mowed! |
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mshort68
USA
138 Posts |
Posted - 02/12/2003 : 11:26:22
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| Sorry Ghost if your not a PA for the offensive connection.:) |
The grass is always greener on the other side, but it still has to be mowed! |
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JimF
USA
1014 Posts |
Posted - 02/12/2003 : 11:38:27
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Why or how would you have any P.A. (public adjuster) crying? (Other than the fact he was having to work with an incompetent, immature, ignorant and thoroughly unprofessional adjuster)
Adjusters have a role in the insurance claims process which is to fulfill the obligations of the insurance contract and comply with the Fair Claim Practices laws in each state in which they handle claims.
Public adjusters have a role in the insurance claims process as well which is to see that their insured clients receive all the benefits they are entitled to and to insure the adjusters comply with their duties as an adjuster under those individual state Fair Claim Practices law.
And from what you both have described in your posts, the need for public adjusters to protect State Farm insureds everywhere has never been more ominous.
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Edited by - JimF on 02/12/2003 11:49:45 |
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Justin
USA
137 Posts |
Posted - 02/12/2003 : 11:42:32
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I would pay BIG BUCKS to watch you take on Bill Cook on a questionable hail damage roof claim. mshort68 methinks you have become a legend in your own mind.
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Is the glut of newbies due high$ expectations?
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