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Author Message
Todd Summers
Posted on Sunday, August 26, 2001 - 1:17 am:   

Jim, I am very much impressed with the generosity of this concept. I am new in this field and although I feel I was successful with my first 2 wind/hail storms for Big Red and FIG,in fact, I was asked to do cleanup on my first storm for FIG, I can see that a hurricane will be a much different story and after working cleanup I know that devastation is not an adequate description for what will happen to some newbies without help. Thanks a million to all of you who help us and for preparing us to help others.
Tom Strickland
Posted on Saturday, August 18, 2001 - 8:48 am:   

Jim,
Great Idea, My gosh, wonder why the carriers or independents do not do this. I, as a previous storm supervisor, have seen it all, and you always can tell when reviewing the new guys first files, that he is looking and I mean looking for some guidance, lots of time, I have said hey come by for a drink tonight and bring your worse files and lets take a look , do it now before you are buried too deep/
from what little I am aware, I would be more than happy to assist.

Tom Strickland
John McMennamy
Posted on Friday, August 17, 2001 - 9:47 am:   

Jim,
I think you have a great idea. As we both know, a new adjuster gets to a storm and is handed X number of claims. They are told to get them closed with very little instruction.
It can be devistating to someone who has never or has handled very few claims. I wish the venders that I had worked for, when I started, had a program like this. It would have made the learning experience a lot more enjoyable and created a lot less stress.
To be fare the venders are under extreme presure to close close claims and have very little time to properly train new adjusters. Especially if they have a large number on that particular storm.
I wish you luck and wish I could help. I enjoy teaching what I can to new people and learning from those same people, as you do. As a staff adjuster now I am doing just that. It makes better adjusters of us all to teach and to learn.
Again good luck and as always work safe.
John ( Johnny Mac ) McMennamy
jimflynt
Posted on Thursday, August 16, 2001 - 11:07 pm:   

CADO Hurricane Claims Clinic

Ok....here's the deal.

Should a major hurricane hit somewhere along the East coast, we will put together a claims clinic for Newbee and newer adjusters for the first week to 10 days.

The concept is that we will find a centralized hotel location (meeting room hopefully) where each morning from 5:30 AM until 7:30 AM and each evening from 7:30 PM until 9:30 PM we will have a corps group of CADO pros/volunteers to assist Newbee and newer adjusters by answering questions, making suggestions, and providing some small accelerated learning modules for estimating, scoping, policy, contents and ALE handling. Hopefully, we will also be able to provide coffee and doughnuts as well. (Donations appreciated)

The major emphasis will be focused on policy applications and claims handling techniques but other topics will be covered as well. We will also focus in more closely on such topics as FWUA and Tower Hill coverages should the damage occur in areas where applicable.

We will post information on this board to inform readers where these clinics will be held as well as any revisions in time schedules.

You will be invited to bring along with you any or all of your claims in case you have general or specific questions. If time allows, we may be able to arrange some volunteers to ride along with you to help you with your first few claims.

Hopefully if the needs arises, we will also be able to enlist cooperation from the software vendors in providing their onsite expertise to assist with questions and an orientation on using their particular software estimating programs.

We are going to need some of the pros on the CADO site to volunteer to help with this project, so if you are interested old timers, please send me an email to inform me of your interest and availability.

We can't train you overnight, but perhaps in doing this, we can get you off to a great start, and help you with problems you are encountering as well as assisting you with any problem files you may have.

Best of all, it will be FREE.

I would especially appreciate comments and suggestions from the many old pros (including carriers and vendors) on how to make such a clinic work efficiently and effectively.

I'm not sure that I will be there to personally handle claims on the next storm, but the least I can do is to show up for a week or so to "help the Newbees." J

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