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Posted on Friday, November 10, 2000 - 12:58 pm:   

Itel charges approx $40.00 and they will give you an approx cost for installed carpet in your area
Lyndon Graves
Posted on Wednesday, November 08, 2000 - 12:04 am:   

My point is that there is a wide variance in the cost of the same, or similar carpets. Some "brands" essentially are the same as another, but the price is dramatically different. As an adjuster, if you do your homework (in many of the ways detailed below), you will come up with the current, actual replacement cost for an identical product. This cost will often be less than the Insured's original purchase price. As long as you have priced an identical product, then cost is no longer an issue, if you can get the product installed at your price! (less appropriate issues) Hope that helps! Lyndon
Dale Strain
Posted on Sunday, November 05, 2000 - 5:20 pm:   

Here's a link that will provide some factual information regarding carpet:

Look under industry statistics.

There are approximately 240 mill facilities in the US. They use yarns from a smaller group of suppliers to make their particular product, be it berber, plush, frieze(sp) or whatever, in the face weight they determine.

Regarding I-Tell, I agree that is a helpful tool, but they are not the last word. For approximately $250 they will give you a value range based on face weight, style and construction. They do not set prices for the carpet manufacturers or retailers. However, their report should be a reflection of the area market conditions. I have been able to settle my claims without their assistance, by comparison shopping on my own.I check Sears, Home Depot, small local shops, high end retailers to get a cross section.

JimLakes (Jimlakes)
Posted on Sunday, November 05, 2000 - 12:38 pm:   

Dale and Secondguess:
There is only (13) total carpet mills in the U.S.
They make all carpet for all companies. What most stores do is put their label on it and mark it up to what they like. You can pay sometimes three times more for carpet, depending on where you buy it.
There is a company out of Georgia that will evaluate the carpet and tell you exactly what the carpet is and what it should sell for. Carriers like Kemper and several others use them to settle these types claims.
They have you overnight a sample to them and within 48 hours they fax you a report stating its type, make, weight, quality, and price.
This company is called I-Tell. If you want further information on this feel free to contact me and I will fax you the information.

Jim Lakes
National Catastrophe Director
RAC Adjustments, Inc.
Dale Strain
Posted on Sunday, November 05, 2000 - 11:35 am:   


My understanding of the article was indeed different.

Perhaps Mrs. Jones bought XYZ Carpet Mills "High Fashion Berber". Unfortunately, she bought it from the builders carpet design center. They live on upgrades. She paid, as an upgrade, the full retail price or more. The base grade carpet essentially had no value to her.

If the carpet, "High Fashion Berber" can be bought for amount less than she paid, the current price is used as a basis for RCV. Depending on the policy contract and the state laws applicable, there may be an adjustment for depreciation.

The waters get muddier when the carpet is no longer available. Face weight is a good measuring stick, but it takes some expertise to discern. Like kind and quality is, as you say, what we owe.

Finish items are the most problematic, as they vary so much more in value than, say drywall or framing.

This is common with electronics as well. With the quick changes in technology, you have to compare features, not what was paid.

Yes, I'm bored, and I rambled.

Dale Strain
Posted on Sunday, November 05, 2000 - 9:48 am:   

You refer to paying the insured $10 per sq yard for carpet that he/she originally paid when determining cost of the carpet. The policy contracts will state to pay to repair or replace with like kind and quality which means the cost to replace today less any depreciation that may be applicable under the policy. Perhaps you meant something else that I did not understand.

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