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Bob Barton
Posted on Sunday, June 18, 2000 - 3:19 am:   

Darn got paid on time again this week ---- no hold back either... still getting plenty of work loving every minute of Denver weather... Thanks wardlaw claims service my kids enjoyed the paid vacation out here... You know my construction company went out of business because some guy sued for overtime pay,get this he was paid by the job ( in theory ) but he used my equipment and truck which made him an employee... I now thank GOD that happened as it shoved this door open... man i love this job and Bob Mccrorie is a great person to work for I know i did once and will again i am sure.
Posted on Thursday, June 15, 2000 - 1:29 am:   

My apologies to Mr. Flynt. I guess I was thinking about the post you forwarded from an adjuster who was not pleased with his current deal. As I stated in the previous post, GAB is certainly one of the best companies. They treat the adjusters with respect, expect a good product, and pay regularly and accurately.
It appears that no-one is really interested in getting the message anyway. I encourage all of you to go ahead and sign up for whatever deal is offered to you. You can find out for yourselves as many have done over the years which vendors to avoid and which to seek out.
Since looking at the business realities of this industry seems to irritate so many of you, I shall make no further posts. Good luck to those of you who may have gained some insight from the information I have presented to you and may be able to use it to your advantage.
Posted on Wednesday, June 14, 2000 - 4:26 pm:   

I am quite content with my present assignment with GAB and Concerned2 is sorely misinformed.

Further, I have at least two other assignments waiting for me when I finish this one.

Thank-you GAB for your continued faith and trust in this professional adjuster and his work.

May I suggest to Concerned2 that he speak only for himself/herself. He/She may also want to use their real name instead of hiding behind some nom de plume.

Thanks. Jim Flynt
Posted on Wednesday, June 14, 2000 - 4:06 pm:   

Well, yes. I'm very happy with my network of vendors big and small. I made good money on Floyd and Irene and have been working all this year with the exception of a 2 weeks in late January. I have been working steadily as an independent CAT adjuster for over 20 years, so I must be doing something right.
Mr. Toll, many of the adjusters who make inquiries on this board about vendors are looking for real, complete, and concise information about vendors. The scenario I described is all too familiar to many adjusters who have had this experience much too often in recent years.
Many would have more "rat-holed" away if they were able to "double dip" like you and the wife do on these assignments - double the claim files or double the day rate leaves more cheese for the "rat-hole". Mr. Flynt isn't too happy with his current storm, Ms. Murphy is very knowledgeable and was forced to sell roofs to survive for a while, Cecelia is a newbie with several other sidelines to keep her going and as a newbie is forced to be happy with a slow paying vendor. A lot of adjusters are not content with many of the changes that have been occuring in this business since about Hurricane Andrew.
In general, if you work for Crawford, Pilot, Renfroe, Eberl, ASU, GAB, Cunningham Lindsey, and probably another major or two I am forgetting, you will be well-treated in all respects.
There are some very fine small vendors also whose names I don't care to share with you.
However, when someone asks about a vendor and people, possibly shills, start passing out bouquets, I see nothing wrong with demanding some hard facts to back it up. Those of you who are retired older couples travelling around doing storms have been a long standing feature of this business. You aren't under any pressure, pay us when you get around to it, everything is great, everybody is wonderful. You are knowledgable and do a good job, but you have a warped perspective as to what the majority of adjusters are going through. By working for the major vendors such as above, you have no idea how hard it is to get paid by some of these other vendors. Why should you care, everything is great!
R.D. Hood (Dave)
Posted on Wednesday, June 14, 2000 - 12:16 pm:   

OK I agree with your statements. From today on My fingers and taped to the desk, my voice activated software impeded by duct tape ( a cure for most verbose ills). and my intergalactic mind wave sensors are temporarily impeded.

NO MORE, NADA, ZIP comments till 6/18/00. The floor is hereby acceded to the ramblings of those that know so much more that we.

Tom Joyce (Tomj)
Posted on Wednesday, June 14, 2000 - 12:45 am:   

Tom T, Jim, Dave, RJ, Tom W, Murphy, Ceclia, and others, maybe we should save our breath and time on keyboards for climbing ladders and working estimates. The complaints, bi.... have not changed in several years and often fueled by those who wish to remain unknown.
Tom Toll
Posted on Wednesday, June 14, 2000 - 12:05 am:   

Concerned2, is there anything good about this industry that you can be expletive about. If so, please share that experience with us.
My wife and I worked with Crawford and Company for several years and enjoyed our relationship with them. We were always treated fairly and with dignity. We have been working for Randy Gray, cat manager with Cunningham Lindsey the past 2 1/2 years and have been treated as independent adjusters, with dignity and respect. If fact, we have worked for a number of smaller vendors and have always been treated well. Think it might be because Janice and I have excellent attitudes and saved enough money to put back to finance the first several weeks to a month before a pay check. Gee, maybe that's why they call us independent adjusters. We wear our own collars, not employee collars. Geezers, maybe I need to learn to gripe. Does it make anyone feel better about themselves. It must, cause I sure see a lot of it.
Kidding aside. Everyone needs to rat hole a months living so they can get past the first month after an event. We offer our services to the vendors, and they in turn offer work. We don't have to accept it if it does not pay enough to survive. But, guess what, there is always an apprentice who will take the work for experience. Where does that leave the ones who prefer to bitch, bitch, bitch about schedules and work conditions. The vendors listen to those folks who constantly whine and cry for whatever reason they have at the time.
ATTITUDE, ATTITUDE, RESEARCH, RESEARCH, PREPARE, PREPARE. Could these simple words be a possible answer. Damn right they are. Some events are stinky and some are fantastico. Just a part of this game we call cat adjusting. Open up and fly right, or fall to your doom. Unions, no, they will not work in our field of endeavor. CADO, yes, that will work, if we work as a cat team and present ourselves in a dignified and qualified manner. The need for greed syndrome destroys tempo, gait, and wonder.
Posted on Tuesday, June 13, 2000 - 8:49 am:   

RJMW pays ONCE a month.
Posted on Tuesday, June 13, 2000 - 1:52 am:   

I thank Russ Doe for the specific answers under the subject of why he likes SCS. I will present the attached scenario under this topic as I do not want to seem to be picking on any one vendor. The subject is: Paid on the fifteenth for what was billed by the first.
I do not see how you people stay in business when you cannot spot these arrangements where you finance the storm for the vendor..and then even go on to say you like it.
Here's how it goes:
1)you have been sitting home for a few weeks/months and are getting desperate. Your bills need to be paid. A storm happens and a vendor calls with this pay arrangement. It sounds OK, so you hit the road.
2) You arrive the 24th-25th of the month. Two days later you are up and running and desperately trying to get in a couple of bills. You won't.
3) It then dawns on you that payday on the 15th is now $0.00. It will be 5 or so weeks after you left home before you will see dollar one.
4) As soon as you hit the outskirts of town, your wife's car breaks, every appliance in the house fails, your A/C compressor wears out, your garage floods, whatever. Sorry, you won't be sending home food money, let alone the rent/house payment, bills, cost of repairs for whatever broke.
5) Your anger builds as the total frustration of the situation dawns on you. You are working your butt off and broke, paying 55/nite for motel, gas, photos, etc., etc.
6) This is a 4-6 week storm. It's over, you have one check. Who financed the storm payroll for your vendor? You did.
The real CAT adjusting co.'s that pay first & 15th, have billing cut-offs on dates like the 7th/8th and the 21st/22nd. You can live with this arrangement.
We have all fallen for these deals. It's sounds okay until you are suddenly living with it.
Be smart! Pay attention! It's like looking for the catch in a giveaway contest or an advertisement. It's the question you don't ask, or situation you don't think fully through because you are desperate that these people are counting on. Under-capitalization is the trait of many of these small vendors and they survive by transferring the risk from them to you.
Russ Doe
Posted on Thursday, June 08, 2000 - 8:01 am:   

I just returned from chicago storm and would like to thank Jim lakes at RAC for doing exactly what he said he would do.He didnt promise me anything as far as amounts of claims,he guaranteed me a good fee schedule,He had claims for waiting for me the first day I arrived.He explained what he wanted,and followed up with suggestions after I had turned in files, to make the files easier to read and understand.He trusted me to take files home that would not close for a few weeks,saving me money on expenses in chicago.He answered all my Questions,returned all my calls. A quality storm for me all around.I would recommend RAC to any adjuster!!
Todd Milton (Cyclonestorm9)
Posted on Thursday, June 08, 2000 - 12:37 am:   

Concerned2 keep slamming those vendors and soon you will make there black book. Jim its seems like your a very good adjuster willing go that extra mile or is it just part of your job to make sure that your client doesn"t overpay . Doing our job sometimes is hard and dangerous amd thankless but the money is ok compared to what a claim manager at Prudential makes a year. Jim your story is great because it teaches basic fundementals that are easy to overlook and can cost millions of dollars and jobs.
Jim Lakes
Posted on Wednesday, June 07, 2000 - 3:41 pm:   

Jim Flynt/Tom Weems

Jim it was a real pleasure to meet and talk with you at the first CADO dinner here in Chi-Town the other night. I just wish that I would have been available for the second one.

I do agree with what you are both saying and feel that our efforts to inform the carriers and the adjusters that "quality" does count in this business is fact. That is why I try very hard to get the most qualified adjusters that I can to work our storm sites. Saddly enough though there are some carriers and vendors that don't give a hoot. As I have said before they are more interested in the numbers than the quality. We at RAC Adjustments, Inc. may not be the biggest but we will continue to try and be the best adjusting firm out there. I am happy to say that there are many adjusters that we have on call that would rather stay at home than work for a "break even" fee schedule. Sometimes it is very hard to call out adjusters though and not know how may claims you may or may not have. I try very hard to be as fair as possible and I don't believe in playing favorites. Been there, done that.

All we can do is do our best and be as fair as possible with everyone and no one can say that "WE" are a part of the problem.

Lets keep discussing it and talking about it and maybe, just maybe, the powers that be will listen and pay heed to our warnings.

Jim Lakes
National Catastrophe Director
RAC Adjustments, Inc.
Jim Flynt (Jim)
Posted on Tuesday, June 06, 2000 - 3:58 pm:   

Tom Weems I could not agree with you more.

Therefore it is incumbent on those of us who are good adjusters to make sure that we identify the vendors you are talking about to the insurance carriers.

That is just one more reason why at the CADO Dinner here in Chicago we agreed that it is more important than ever that we solicit and bring the carriers to the CADO site for their education as well as our own. One way or the other, we are all in this together.

If we educate the carriers to the guilty parties and how it affects the carrier bottom line, then perhaps we will take away some of the incentives for the continuation of an outdated, unjust, and obsolete system of the past.
Tom Weems
Posted on Tuesday, June 06, 2000 - 3:31 pm:   

Jim, as always you make some valid points. However chew on this for awhile. The carriers want the best adjusters that they can get to handle their files. They know that experience and competence are the important elements that make good adjustments that are fair to both the insured and the carrier. Vendors on the other hand hire and staff storms by the “good ole boy” method. How many times have we all gone out on a storm and seen “adjusters” that have no idea what they are doing, but have friends or relatives that are connected to someone with the authority to hire them.

Some of these people are no more than house inspectors, yet they are hired again and again, while better and more experienced adjusters are sitting home or flipping burgers. Now this does not apply to all of the vendors of course, but it is a depressingly familiar story.
Jim Flynt (Jim)
Posted on Tuesday, June 06, 2000 - 2:35 pm:   

While I come to the CADO Pages to learn, and I do learn from everyone, there are a handful of adjusters whose wisdom and experience I especially seek and search out. Tom Joyce is one of those people and I yield to no one in my respect and admiration for Tom Joyce. Tom is truly one of the great adjusters of our times.

Last night as I was mounting and labelling photos, I pondered some of the excellent questions Tom posed here for us. It seemed to me then, that it did not take any particular skills to mount and label those photos. In essence, I was "being paid" for my secretarial services, or "time" if you will.

This morning here in Chicago, I drove over to the Oakbrook Mall to visit the Neiman-Marcus store to price some "high end" contents which were damaged in the recent storms here from sump pump failure. I also made phone calls to check pricing with the Gucci luggage store. Just by those "extra" efforts this morning, I was able to save the insurance carrier in the neighborhood of $3,500 for just one portion of the UPP claim. (My portion of the service invoice for this one particular claim will be in the range of approximately $780.00, and this is a good fee schedule!).In essence I will be paid for both my time and my knowledge (at least in being wise enough to try and pin down values).

Several times within the past two years, I have handled some highly technical claims, where through the application of knowledge or experience, I was able to save an insurance carrier hundreds of thousands if not millions of dollars in what an insured was claiming (these were all large commercial losses). In one or two of those instances, the amount of time I spent on the claim was fairly negligible as measured in hours. It was not the time served which saved these carriers money, it was the specific knowledge and experience which I brought to the table. In this instance, I was offering and selling my knowledge and wisdom as it should be, and not my time.

I do not want to get hung up on nomenclature, but it seems to me Tom is right in asking what is the difference in an "adjuster" and a professional adjuster? What is the difference in an estimator and an adjuster?

Tom, this morning I received an email from an adjuster whom I respect very much. He basically asked me the same question you asked. He went on to say that he was tired of selling his knowledge, wisdom, and experience for 60% of a $165 service invoice. I could not agree with him more.

It seems to me that what separates an "adjuster" from a professional adjuster is simply this: an "adjuster" is "selling" and (getting paid for) their time while a professional adjuster SHOULD be getting paid for their knowledge and experience as well as their time.

When I read about the Microsoft legal case with the US Department of Justice, I imagine that Bill Gates has teams of legal beagles with hourly rates in the $500 to $1,500 per hour range. I am sure Bill knows he can find an "ambulance chaser" or jailhouse jockey for $25-50 per hour, but there is a reason he chooses not to do that. Of all the people in America, I would like to think that Bill Gates knows "value" and knows how to protect value at risk. Just exactly what we are doing every single day that we are representing an insurance carrier in adjusting claims: protecting value at risk.

Tom Joyce is an experienced, educated, well trained, and wise professional adjuster. So are many others who post here. Yet, when Tom (and others) goes out for a storm event, he is paid exactly the same percentage of the same exact schedule as a "Newbee" or "Wannabee." Mind you I am not slamming Newbees or Wannabees, but I do think that Tom and others have a much greater worth as measured in dollars than someone with lesser training, education, and experience. Many at the bottom of the "food chain" or "knowledge chain" if you will, will always be content to stay there. My fear, and one which the insurance companies should recognize and share, is that such an inequitable reward system is ultimately going to drive out the talented and well trained adjusters from amongst our ranks.

Tom, quite frankly, I do not have THE answer to this dilemma. Nor am I sure there is one.

I do believe the system as established is unfair to everyone, including the Newbees and Wannabees, as it provides no incentive for further education, training, or even any attempt to "do it right." And, that is wrong.

In the situation involving the Gucci luggage which I mentioned earlier, an incompetent or inexperienced adjuster might well have accepted the contents list as submitted by the insured without questioning it or checking prices. In doing so, they not only would cost the insurance company more claims dollars, BUT, |u{their portion of the service invoice would actually be higher than mine.} In other words, they actually cost the insurance company wasted dollars and then, to add insult to injury (not only to the carrier but also to the good adjusters) they get paid EVEN MORE for their incompetency than we do for our competency. Sorry Folks BUT, THERE IS SOMETHING INHERENTLY AND SERIOUSLY WRONG WITH SUCH A SYSTEM!

I come to CADO almost every single day "preaching" education, training, personal development, and the utilization of any methods or tools which improve our lot. Yet, I will be honest in saying, that many times I feel discouraged and seriously question whether that approach is correct given the inherent inequities and injustice created within a system which rewards mediocrity.

In the end, I say to all of you, what separates us into two camps, adjusters versus professional adjusters is not certification, not designations, and not even years in this industry. What separates us is whether we are offering, selling, and being paid for our time, OR our knowledge and experience.

I hope this leaves all of you with something to think about and ponder as we boldly move forward together in serious contemplation of the issues facing each of us and all of us.

My Thanks to my good friend and widely yet wisely respected colleague Tom Joyce for bringing such an excellent topic to the table for all of us to consider and take under advisement.
Tom Joyce (Tomj)
Posted on Tuesday, June 06, 2000 - 8:47 am:   

Jim, Just some thoughts to ponder while we wander.
Jim Flynt (Jim)
Posted on Tuesday, June 06, 2000 - 1:33 am:   

Tom Joyce, you pose some excellent questions for us to ponder.

But you, of all adjusters, are more than qualified to share your own thoughts and answers to these self same questions!
Posted on Tuesday, June 06, 2000 - 1:12 am:   

Jim Flynt- right on the money. Todd is the sort of newbie type that has taken the heart and profit out of this business. And what does his post have to do with this subject line anyway?
Ghostbuster- I don't think there is a way to know the rotation for the SF vendors ahead of time. Sometimes they skip a vendor or there is a CAT so small that very few hear about it. Crawford is getting a lot of work lately.
Almost as old as dirt- gee, we'll save some marshmallows around the campfire for you. Give me a break, we're talking about business here, not a church social.
Dave Dehlinger- one of the worst reamings I have had was at the hands of a born-again Christian vendor.
Bob Barton- here's a couple of more details, how about the Skytel pager and Xactimate that you are required to have at your own expense with the Wardlaw/Farmers deal. You work a lot for this company, so the pay delay doesn't hurt anymore. You have enough built up so that you still have money coming in when you go to a new storm.
But some poor adjuster who hasn't worked since December isn't going to know all the details until he gets on site and realizes he is financing the deal for the first month or so. This can really be a problem for him, and not telling the whole truth when you make these posts touting one vendor or another is not being helpful. If you got burned before in MS, etc., these were bad business decisions on your part. Wardlaw can be a bad or good business decision based on one's financial situation. You have to wonder though why they still use the "we'll pay you when they pay us" routine. Do you have any idea how many millions of dollars these people have made over the years. They are not a struggling start-up company and the fact they won't finance their payroll should makes you wonder why you give them 35-40% of your gross bill. What service do they provide you that's worth that kind of money? This sheer greed on the part of people who generally seem very nice. It's just "business" to them.
The idea here is to help people from making bad business decisions by learning from others mistakes. Those who are having problems with Mid-America and others would have liked to have had some advance warning by some straightforward input ahead of time.
We are small businessmen - get all the details in a businesslike fashion and share information honestly and completely. We can get all the BS we can handle from the companies and vendors.
Tom Joyce (Tomj)
Posted on Tuesday, June 06, 2000 - 1:01 am:   

While I'm sitting here trying to figrure out why my laptop refuses to accept the latest update of an estimating program I thought I'd throw this out there:
Now there can be meetings, and talk of the future of the organization, but:
1. What is an adjuster-
2. What is an estimator-
3. What defines a professional insurance adjuster
4. What is the difference between and is there a conflict in adjusting or estimating roof damage and selling roofs?
5. Is there damages that have to be addressed other than roofs???
6. Where are all you flood guys, lotta people gonna need help in the fall.
7. How about a general pool of information as ghostbuster suggested?
8. We all can't be there for dinner.
Jim Flynt (Jim)
Posted on Monday, June 05, 2000 - 10:28 pm:   

Todd, I am all in favor of computers, estimating software, digital phones, digital cameras, cutting edge technology, laser measuring devices, GPS systems, high speed laser printers, handheld computer units, and just about any kind of electronic gadget you can think of which will make our work faster, better, and more professional.

What I was trying to say, is that if an incompetent adjuster had all of the above tools in their possession, but did not know policy, did not know construction technique and process, did not have adequate people skills, and did not understand and know "value" as opposed to pricing, then they would still be incompetent. A little faster perhaps, but still incompetent.

An incompetent adjuster anywhere is a reflection perhaps on the ease of admission into our industry or else a systemic failure of our industry education and training standards.In any event, it reflects at least indirectly on each of us and our industry. A critical theme of TQM (Total Quality Management) is that people never fail but for systems which are set up to allow human failure. Yes, we all have to do a better job with training, with education and with teamwork. In my opinion at least, CADO is the place where we can start the process toward seeing that Newbee adjusters and Old timers alike do not fail.

You can justly accuse me of a lot of things, but not listening to "Newbees" and not trying to help train and educate them, is not something for which I can fairly be accused.

Perhaps, I am missing what you were trying to say?
Posted on Monday, June 05, 2000 - 9:53 pm:   

Gentle and kind folks... Is there a way for it to be known which vendor is being called for an assignment from State Farm? For instance, who got the call for the Denver area hail from SF? Or the Wisconsin storm? Or the Gillette, Wyoming hail? It would be a real help in knowing this information up front rather than waiting several days after the fact from ones own grapevine. Can we set up an ongoing thread for this?
Todd Milton (Cyclonestorm9)
Posted on Monday, June 05, 2000 - 9:28 pm:   

Jim once again you are right on the money those damm estimating software and computers make it to easy for the average joe to do the adjusting profession justice. Lets fear the future and hide from the competion behind statements like you made. Why not teach the newbies how to handle the job and listen to them about the new technologies that they grew up with. As a team togther we can make the adjusting profession grow into the digital future. The crybabies and whinners don"t belong , the jealous and scared should retire to florida to early bird buffet. The cado site is a start for a new day but education and teamwork need to be the focal point.
Thanks for hearing me out
Jim Flynt (Jim)
Posted on Monday, June 05, 2000 - 12:12 pm:   

A computer and estimating software do not make an incompetent adjuster competent, they just allow an incompetent adjuster to incompetently complete more claims more incompetently faster.
Union Organizer
Posted on Monday, June 05, 2000 - 11:44 am:   

My experience with NCA was not good. They sent me to the east on a days notice and when I arrived, the local manager said he didn't have any claims. He called home office and they said go to a tornado in the midwest. I went there and again got nothing except no claims, non billers. I know they had adjusters who had never handled property claims handling total losses because I was there and went over their files with them and listen to them tell me they were way over their head. But nobody cares as long as you are a warm body. When will the companies realize they have so many people handling claims for them who have no insurance experience what so ever and can only operate a computer and put out a neat looking report. Surely the public will get tired of the increases in premium before long and the tower will tumble. Experience means nothing in this business, what counts is who you know or are related to. If they get a big enough volume at one time you can get your experience off one storm and then you are an expert. Oh yes, don't worry about the policy contract provisions because nobody has time to apply the contract and it is a public relations gimmick
Almost As Old As Dirt
Posted on Monday, June 05, 2000 - 9:08 am:   

Praise in Public, Scold in private. Seems like I learned this about four or five century's ago. I do appreciate the positive public comments and hope that professionalism will prevail and that the negative comments will be kept to private e-mail responses.
Bob Barton
Posted on Monday, June 05, 2000 - 1:14 am:   

Well well well,I guess that i didn't state the absolute facts of the case... however after working for some company's and being treated like who are you... Not even a thanks for the good job and another one what do you mean i owe you money? I still say wardlaw is an up-front and honest group... they tell you that you get paid when the invoice comes in ...they tell you if you need help ask ...they tell you THANKS FOR the good work and above all else when you call the office and ask for Mike or Bill they get on the phone then or call you right back. I once upon a time owned a company with a lot of sub-contractors and employees and i'll tell you this up front and take it any way you want.... Wardlaw is a GREAT company to work for and I for one will take that all the way to the bank.... EVERY two weeks and say thanks Mike for the opportunity to work... You can find the bad things in everything if that's all you look for,or you can work a claim it right and know that the money will get there for you. I for one never ask Honey did we get paid today... i say which bill are we paying off this time. That is a great relief compared to that adjuster friendly company located in long beach ms. Got to go back to work and remember the best company to work for the one paying you now!!!!!!
Dave Dehlinger
Posted on Sunday, June 04, 2000 - 10:58 pm:   

In response to Concerned who is willing to work for Satan as long as he gets his $ fast. That's not usually the case. It's been my experience that if the owner is a class act, the company is a class act. The only time I've had a problem is when the owner turned out to be "looney tunes", and the company's actions ended up the same. Got my money, but it wasn't easy. I'd rather work for the nice guys.
Posted on Sunday, June 04, 2000 - 6:36 pm:   

The Wardlaw post is my exact point. It is what is not being said that results in people getting burned.
You get paid every 2 weeks what part of your invoices have been received and processed by the vendor from the company. Surprise, this is the amount of ypou check this time! You are an involuntary partner in the business and financing their payroll. Of course they will give you "advances", why not, you are doing them a favor. That's the part that isn't being told.
If you like it that way, then good for you. But say it the way it is. Otherwise people get sucked into these deals and find out when they get there and that can be a real surprise.
Tell the whole story when you respond, no just how happy you are with the arrangement.
BOB Barton
Posted on Sunday, June 04, 2000 - 1:57 am:   

All I can say is I like working for wardlaw claims service great people good fee scheduale and GOD knows plenty of claims and best yet advances when you need them ( not if. ) and pay every two weeks ON TIME EVERY TIME. Loving Denver this time of year.
older then dirt
Posted on Saturday, June 03, 2000 - 12:26 pm:   

In a galaxy far far away, weekly pay one way travel little paper, who's the vendor??? Sign me up... Maybe after the big one and they realize how few real adjusters are left. Meanwhile it's cheese country for me. Paid twice a month, honest schedule, will get my hold back and if I want an advance it's there. I can live with that.
Posted on Saturday, June 03, 2000 - 12:12 pm:   

It seems to me that when someone asks about experience with a vendor, the positive responses, such as those for NCA and SCS are all of the nature of what fine upstanding people the owners are and what fine product they turn out. The fact is this is irrelevant to most of us and the person who asks the question is still at risk of getting burned. The following questions should be answered:
1) Did you get a $1000 advance shortly after arrival?
2) Did you get paid weekly and promptly for the previous week's invoices?
3) How much was the holdback? 10% is standard? When did you get it after leaving the storm?
4) Were 1-way travel expenses covered?
5) Did you have incessant meetings, extensive paperwork? Were you nit-picked and re-inspected constantly?
6) Were you lied to or evaded about the schedule?
I don't care if the owner is Satan himself if I get paid adequately and often. We get enough BS from vendors on here. Spare us the BS and address the real questions when answering an honest inquiry from someone who doesn't want to get hurt.

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