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    CADO Flood\NFIP Support Page

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    This page provides information and resources related to the handling of flood claims.

  • 911 Event

    Some information found on this page

    —— include information ...

    On the National Flood Insurance Program (NFIP) Claims Manual
    On Renewing/Obtaining Flood Control Number
    NFIP Fee Schedule

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    Significant Flood Events include ...

    ——Source: NFIP

    Hurricane Katrina (2005) with 208,348 Paid Losses
    Hurricane Sandy (2012) with 114,846 Paid Losses
    Hurricane Harvey (2017) with 92,385 Paid Losses

Flood Damage

National Flood Insurance Program (NFIP) Claims Manual

Links to the current edition and previous editions of the NFIP Claims Manual.

Effective October 1, 2021
Table of Changes to the 10-2021 Manual
Effective May 1 2020
Effective June 1, 2019
Effective August 30, 2018
Effective September 2, 2013
The "read more" link will take you to the source the manuals, please check the Claims Manual section on that page,

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Colorado Flooding

Renewing/Obtaining Flood Control Number

Adjusters seeking to maintain their active registered status must attend an NFIP Claims Presentation each calendar year. Use the read more link for information about the qualification process or to contact the Bureau & Statistical Agent. Source: NFIP .

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Flooding

NFIP Fee Schedule

You can check current edition and previous editions of the NFIP Claims Manual for the Adjuster Fee Schedule that applies.  It's based on the Date of Loss. The current edition has an Effective October  1, 2021. See Section 2 of the current Addition which states; 1. Adjuster Fees FEMA uses the current NFIP Adjuster Fee Schedule to make payment to insurers; the insurers, in turn, make payment to the adjusters. • Current Adjuster Fee Schedule effective August 24, 2017 (See Appendix A). • For ICC claims, use the ICC fee schedule, effective September 1, 2004 (See Appendix B)

Fee Schedule

NFIP Adjuster Claims Presentation Schedule

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2023 NFIP Claims Adjuster Presentations

Roy
/ Categories: NFIP, Flood, NFIP
2023 NFIP Claims Adjuster Presentations

Note: The  information below is from a NFIP Training Bulletin Received 1/2/2023

 

(Scroll down for schedule and registration links.)

 

FEMA continues to monitor the COVID guidance provided by the CDC. The CDC is encouraging organizations to promote social distancing and to hold meetings via videoconferencing. In light of this situation, all 2023 NFIP Adjuster Claims Presentations will be held via webinar.

Renewing or Obtaining a Flood Control Number
In order to adjust flood losses for the NFIP, independent adjusters must (1) register with the NFIP and (2) possess an active Flood Control Number (FCN).  The Adjuster Registration
Application can be found here.

Click here for information about the adjuster FCN process or to contact the Bureau & Statistical Agent.

 

Continuing Education
This course is approved as 2023 NFIP Adjuster Presentation for 6 hours of continuing education credit in the following states:

Alabama, Arkansas, California, Delaware, Florida
Georgia, Indiana, Kentucky, Mississippi, Louisiana
North Carolina, New Hampshire, Oklahoma, Texas
Utah, Wyoming

Click here for CE provider and course information for your state.

Please note: NFIP Training will process CE credits, at no charge, in one state only.

 

2023 NFIP Claims Adjuster Presentation Webinar Schedule

Webinar Opens:  8:30 AM Central Time
Start Time:  9:00 AM Central Time
Lunch Break:  30 Minutes
End Time:  3:30 PM Central Time

 

Please register for one presentation only.*

  • Currently no more Presentations

If you have questions, please email floodsmart@fema.dhs.gov.

*Adding the email address admin @adobeconnect.com to the approved/safe senders list in your email client can help our notices reach you. If you register for a presentation and a notice from our training registration system does not arrive in your inbox or spam folder, please contact us at nfiptraininginfo@h2opartnersusa.com.

 
 
Note: The above is from a NFIP Training Bulletin Received 1/2/2023, you can follow this link to sign up for the NFIP Training Bulletins

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NFIP NFIP Training Flood Control Number NFIP Adjuster Claims Presentation

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Need Flood Adjusters


Need Flood Adjusters? Click here to see those that report they are NFIP Certified  Adjusters please check and update your information if needed.

WYO Company Bulletins

Source: The National Flood Insurance Program | FloodSmart | NFIPServices

Follow these links to see all WYO Bulletins and to check on new Bulletins:  All 2022 Bulletins | All 2021 Bulletins
 

Flood Losses

Below is a link to a FEMA page that provides reports that can be downloaded which provides flood insurance losses per state.The table on that page includes open claims, closed claims, and claims closed without payment.

Flood Loss Stats
 
Below is another link that takes you to a page on the  Insurance Information Institute, Inc. website that provides Flood Statistics.
Facts + Statistics: Flood Insurance

Flood Adjuster Capacity Program Manual

This manual has publish date of July 2019, here is a summary from the manual.

"FEMA is dedicated to increasing the nation’s disaster resiliency. To this end, FEMA’s NFIP is working hard to increase the number of households and businesses that are protected by flood insurance. As the flood insurance policy count grows, FEMA will need to maintain a high level of customer satisfaction throughout the claims process. To make this possible, FEMA has initiated the Flood Adjuster Capacity Program (FACP) and is partnering with WYO Companies, independent adjusting firms, and individual adjusters to increase the number of claims adjusters who are trained and available to help NFIP policyholders after flood events. The FACP will work to strengthen and enhance recruitment, training and professional development for claims adjusters nationwide."

Here is a link to the manual

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Additional Resources


NFIP Training Available Online

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The NFIP offers free online courses in basic and advanced flood insurance topics through the FEMA Emergency Management Institute. NFIP...
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NFIP Dwelling Form

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Subject: Policy: NFIP Dwelling Form Description: Quote from FEMA; The Dwelling Policy Form may be issued to homeowners,...
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Flood Discussions

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