Commissioner Lara Orders Insurance Data on Business Interruption Coverage to Assist California Small Businesses

Roy

From the Press Release

...

"Commissioner Lara called on the insurance industry to assist small businesses facing layoffs and lost income due to business closures and government actions to prevent the spread of COVID-19. Insurance company responses to the data call are due by April 9, 2020, and will help the Department understand the number and scope of commercial business interruption type coverages in effect and the approximate number of policies that exclude viruses such as COVID-19. This data will help inform state policymakers on solutions to protect businesses.


The advantage of recruiting non-insurance workers as claims professionals

Source: canadianunderwriter.ca

CADO Admin

For independent adjusters, the need to replace retiring workers is becoming more urgent.
 

“A number of our front-line adjusters are very senior, very talented and experienced,” said Paul Féron senior vice president for Ontario and Manitoba at ClaimsPro LP. “In the next 5 to 10 years, a significant number of them will be retiring and deserve to retire. We need to be implementing proper succession planning and mentoring programs.”

Source of the above excerpt: canadianunderwriter.ca


NCJUA/NCIUA Approved Catastrophe Adjusters

Updated: 3/24/19

Roy
The North Carolina Joint Underwriting Association (NCJUA), also known as the FAIR (Fair Access to Insurance Requirements) Plan, is a tax exempt association of insurance companies licensed to write and engage in writing property insurance coverage in North Carolina. The Association was created by law to act as a market of last resort to provide adequate basic property insurance to property owners having insurable property in North Carolina. The above is a quote from their site. 

State Farm® to Conduct Drone Damage Assessment Flights Following Hurricane Michael

Source: State Farm 10-16 Press Release

CADO Admin
It was less than one month ago when Hurricane Florence struck North and South Carolina. State Farm was the first and only insurance company to receive an FAA waiver allowing Claims pilots to operate drones beyond visual line of sight and over people for damage assessment. Drone flights were coordinated with the FAA and Mid-Atlantic Aviation Partnership (MAAP) at Virginia Tech as part of the Integration Pilot Program for large-scale damage assessment in Virginia and South Carolina.

Insurers ache for qualified inspectors after U.S. hurricanes

Source: Reuters

CADO Admin

(Reuters) - Insurers are scrambling to find inspectors in Texas and Florida after fierce hurricanes battered the states one after the other, causing tens of billions of dollars' worth of property damage in less than two weeks.


Although insurers maintain some number of inspectors, known as claims adjusters, across the U.S. year-round, they must redeploy staff from other areas or hire contract workers to fill gaps when catastrophes like Hurricanes Harvey and Irma strike. The speed with which they can do so is critical to residents and business owners awaiting insurance payments.


Citizens: We weren't ready for major impact from Hurricane Matthew

Source: sun-sentinel.com

CADO Admin
An Oct. 5 news release declared: “Citizens is ready for Hurricane Matthew, Are You?”

Months later, Citizens — with 225,000 policyholders in Broward, Palm Beach and Miami-Dade counties — revealed it was not ready to respond to a major storm in South Florida. Companies Citizens had hired to provide independent claims adjusters for post-storm damage assessments supplied far fewer adjusters than Citizens requested.

...

All insurers should resist dubious claims

CADO Admin
Shingles are something you never want to have, unless they're on the top of your house or on the outside of your law office.  Joe Cantu is fortunate not to have shingles, at least not on his roof, but he does have cement tiles up there, and some of them apparently got damaged when the March 29, 2012 hailstorm hit his Hidalgo County home.  Though conceding that only 8-14 tiles were damaged, Cantu nevertheless wanted his insurer, State Farm Lloyds, to replace all the tiles on his roof, ostensibly to make sure they would match.  When State Farm told Cantu “can't do,” Cantu said “can too” and filed suit.  Last month, a federal jury agreed with State Farm. It wasn't a difficult decision...

Exclusive: Erie Insurance tests Google Glass to help process claims

Source: Paul J. Gough, Pittsburgh Business Times

Roy

"The next time you get a visit from an insurance adjuster, he or she might be wearing a futuristic headset to help process your claim. Pittsburgh policyholders were part of a pilot program from Erie Insurance (NASDAQ:ERIE) to test the use of off-the-shelf Google Glass as a way to make insurance adjusters’ working lives easier and more efficient. The idea, developed by three Erie Insurance employees, was vetted by the board of directors following a company wide contest. This is the first time Erie’s program has been disclosed beyond the company." 


Don’t Mess With Texas Adjusters In Hail Damage Claims

Source: Zelle Hofmann Voelbel & Mason LLP

Roy
Texas hail claim policyholder lawyers, like many plaintiffs’ lawyers, clearly prefer to be in state court rather than federal court. To accomplish this and prevent the defendant insurer from properly removing the lawsuit to federal court, Texas policyholder attorneys simply sue the adjuster (who, like the policyholder, is almost always a Texas resident). This common act of gamesmanship ostensibly destroys the complete diversity of citizenship required for federal court diversity jurisdiction, allowing the policyholder to litigate its hail damage claim in state court.

Want to move to New Zealand and work as a Loss Adjuster?

Earthquake Commission (EQC) will pay 24 of its staff $65,000

Roy
The Earthquake Commission (EQC) will pay 24 of its staff $65,000 a year to fill new positions requiring just over one week's work per month. The public insurer is looking for candidates from within its workforce for "base contractor" positions, as loss adjusters and estimators, around the country. The jobs pay $65,000 plus GST a year for 54 hours work a month, which is about $100 an hour, with each contractor being paid even if there is no work. That is about double the going hourly rate for a loss adjuster working full time on residential buildings, a leading recruitment firm says. source: stuff.co.nz

Insurance industry wins temporary FLSA exemption for insurance adjusters in CRomnibus

Source: Lexology

Roy
Congress's omnibus spending bill effectively created a new exemption to the FLSA's overtime rules for insurance adjusters during the two-year period after a major disaster. Section 111 of the appropriations bill for the DOL directs the agency that the FLSA "shall be applied as if" there is an overtime exclusion for certain workers who are employed to adjust or evaluate claims resulting from or relating to a major disaster. The law defines a "major disaster" as "any disaster or catastrophe declared or designated by any State or Federal agency or department."

Repeated Red Flags In How Insurance Companies Have Handled & Denied The Claims Of Sandy Flood Victims For Damage To Their Homes

Roy
Schumer, Gillibrand: FEMA must protect Sandy victims & ensure they are fairly compensated for devastating losses.

Repeated Red Flags In How Insurance Companies Have Handled & Denied The Claims Of Sandy Flood Victims For Damage To Their Homes.

 

Long Island, NY - November 16, 2014 - U.S. Senators Charles E. Schumer and Kirsten Gillibrand today called on the Federal Emergency Management Administration (FEMA) to immediately investigate repeated red flags involving Superstorm Sandy insurance claims for homeowners on Long Island.

The above is a quote from the article on LongIsland.com

(photo from the Gallery)


Insurance Carrier Changes Water Damage Coverage

Roy

"Allstate was the one company that was the exception to this rule. Any water that comes in contact with the ground and then enters the home is classified as 'ground water', according to Allstate. This is reason enough for them to deny a claim. Other insurance companies view the sprinklers as part of the plumbing of the home, and would extend coverage if a sprinkler pipe broke and caused damage to the inside of the home, provided the water entered through a window well or stairwell and not through the foundation."  

quote from the article on:  http://newswire.net/

(photo from the Gallery)


State Farm® Names Top Ten States With Most Hail Losses

Roy
From the State Farm Press Release: Weather Conditions Put Kentucky in the Top Ten Murfreesboro, TN (April 22, 2013) Wind and hail storms remain some of the most frequent and severe causes of property damage. This year the Insurance Institute for Business & Home Safety Research Center conducted the first-ever indoor hailstorm, in an effort to research building products and ways to educate consumers.

Texas Insurers Headed Toward West Explosion Site

Source: Insurance Council of Texas

Roy
Texas insurers are mobilizing to assist policyholders in the area of West where a fertilizer plant exploded yesterday causing extensive damage to the Central Texas community. 

Engineer in trial over Biloxi home calls insurance adjusters 'brainwashed'

Sisters suing State Farm under whistle-blower law

Roy

Quote below from the article on sunherald.com

"GULFPORT -- Structural engineer Ralph Sinno, an expert on wind damage to buildings, testified in federal court Thursday that Hurricane Katrina's winds destroyed a North Biloxi home.

Sinno, a retired Mississippi State University professor, said State Farm Fire & Casualty Co. overlooked wind damage that would have been obvious to a sophomore engineering student.

Wind, he said, lifted up and twisted the house, as evidenced by a 45-degree crack in exterior brick that separated from the house."


Farmers - Deploys Cat Adjusters

2-25 Texas Storm

Roy

February 26, 2013

A storm system moved through Austin and San Antonio, Texas producing strong winds on the evening of February 25, 2012. These conditions resulted to damage to homes and other property.

Catastrophe adjusters have been deployed to the area to assist with claims and we will continue to monitor the situation closely.


New York reports more than 270,000 insurance claims paid after Sandy

From the Associated Press

Roy

"More than 270,000 claims have been paid by 24 insurers since Hurricane Sandy damaged and flooded Staten Island and other parts of New York City as well as Long Island and its suburbs last fall, New New York officials report."

"The average time from claims report to inspection ranged from three days for Arch Insurance Group, with 242 commercial claims, to 20 days for State Farm with 55,592 claims, noting its wide array of claims, complexity and damage severity."


New York State gets tough on Sandy insurers

New York State has told its financial watchdog to investigate three insurance companies ...

Roy
(Reuters) - New York State has told its financial watchdog to investigate three insurance companies for dragging their heels when it comes to processing claims for damage caused by Superstorm Sandy that slammed the region last October.

New York State Governor Andrew Cuomo said in a statement that consumer complaints against Narragansett Bay Insurance Company, Tower Insurance Company and Kingstone Insurance Company received by the state's Department of Financial Services have been "much higher than average."

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