The “Killer” amongst us.

A article by Dave Hood

Author: CADO Admin/Friday, June 8, 2007/Categories: CADO Blog, Cat Adjusting

           The “Killer” amongst us.

 

There are many ways to approach the demise of the catastrophe adjuster.

   1) The fatal auto accident.

   2) The falling off the roof.

  3) The stroke

  4) The heart attack

Many of the above are related to the difficult and lengthily work hours we endure to provide our services to those that require them, as well as to provide for our families.

Many auto accidents occur because we are tired, not paying attention, involved in a cell phone call, or some other distraction which may or may not be the proximate cause of the accident, but could be contributory thereto.

Falling off a roof is usually caused by being distracted and not paying attention to the situation at hand. Many have fallen, a few have survived, and more than a few have not, or have incurred injuries which limit their future. (Several close friends are among the missing).

The stroke’s and heart attack’s may be a predisposed condition which exists in some, and then they may be brought on by the lack of having a healthy diet and or proper exercise, or whatever other cause a physician or physiologist may proffer.

Most of us have been associated with the term “Post Traumatic Stress Syndrome”, which for the most part has been loosely associated with our undaunted military personnel, who return to the States after enduring some form of extremely difficult conditions. (In this instance you would have had to “been there”)

Many of these returning “hero’s, and I use the term as all inclusive, (because in my humble opinion they all are) have ventured into the various wildernesses of our society, never to return. Some have strayed off into the pinelands of New Jersey, or the Rocky Mountains of Colorado or Montana, or the barrens of Wyoming, or the streets of New York, Chicago, Los Angles, Philadelphia or any other place where they can blend into the background of this erstwhile accusatory society. (Especially those from <st1:country-region>Nam</st1:country-region>).

We now are facing yet another round of returning hero’s from a land of sand and blood and many things which are completely foreign to out perception of good and evil, or society as we understand and accept. It gives pause to each of us, to reflect on the condition and potential reactions of these people.

If, in fact, the trauma room Doctor or Nurse, or the Paramedic, or Police Officer or EMT or Fireman can deal with the daily tasks which they face, should we not be able to do the same?

Understand this, my friends; we deal with the same identical issues that the above referenced trades deal with. Sometimes it is only one a day, and other times it is 10 per day.

Perhaps we do not risk our lives in fighting a fire, using the “jaws of life” to extricate someone from a vehicle, face an individual with a firearm pointed at us, or use all of the medical training we have to save a life, but we do sometimes deal with the stress that is associated with the claimant that has lost everything they ever had. We deal with the stress of having to assure the claimant that we will do all in our power to lessen their personal losses.

We can NEVER know how they feel, nor can we even assume that we can know this. We are not the ones that have lost everything, their home, possessions, photographs, mementos, souvenirs, childhood toys and memories.

Yet, we do deal with each of these things, in our minds. We do feel their pain, we do think about what has happened to them. We do imagine what we MAY feel like if the same thing occurred in our lives. This is what is called STRESS.

The simple word stress is not unkindly, nor is it meant to be, in this proffered venue, a direct cause of the potential killer. The root of this article is for each and every one to become aware of the underlying, untold, and insufferable causes of the duties and actions of this profession.

Have you ever come home from a gig and found yourself sleeping 10-12-14 hours a day? Have you ever found yourselves becoming short, argumentative or resentful of your significant other, wife, children, parents or friends? This translates to STRESS.

No matter the cause, how long the gig, how difficult the work, we do it because we enjoy it, like to assist where we can, like to return the claimant to their just conditions and simply “do the right thing”.

There is a price for what we do, those that hire us, pay for our services, and we do enjoy these benefits. But there is a much higher price we and our families and friends pay. That price is watching us deteriorate before their eyes. Seeing us as we now are, instead of what we were before we were “deployed”. To my old mind there is little difference between WWII, <st1:country-region>Korea</st1:country-region>, and <st1:country-region>Nam</st1:country-region>, <st1:country-region>Iraq</st1:country-region> or any other warfront to which we could have been, or were, deployed to, and what we now do.

The object matter is to realize and fully comprehend what we do, why we do it and what the ensuing results may be. We are here to assist people in their time of need, we are here to lessen the trials and tribulations they are facing, and we are here to do all we can to make life more endurable for them.

Please remember the objective of this difficult adjusting life. Do all you can to help, be all you can be, and take off the adjuster hat when you get back? It is not easy, by any stretch of the imagination, but it may save you from some very serious personal difficulties with your family, children, friends and acquaintances.

In all the years that have been devoted to this profession there has only been one (1) person that I am aware of that had ever addressed this issue, and it was totally ignored.

Now having become an erstwhile victim of PTSS, after “Katrina” it is time I “fessed up”

Please do not let STRESS become your personal “KILLER”

Please note Dave passed away on July 30th, 2009.  RIP

Print

Number of views (28597)/Comments (0)

Please login or register to post comments.

Theme picker


Forum Topics

Poor quality report writing

I just wanted to put in my two cents on how to write better reports. Please check these two examples:   Example #1 (poor quality) When I decided to go in the back door the homeowner said we should look in the room on the left and we went in there. The homeowner calls that office and th

Posted By: Leland
Posted In: The Claim File
Replies: 25

Your Reading Files

Your closed files are the best example of your work. When you are looking at all the vendors who are not seeking your commitment during this very slow period ask permission to email 5-10 of your best work. The narrative reports will get their attention.

Posted By: Ray Hall
Posted In: The Claim File
Replies: 17

Hurricane Sandy

At this time a rapidly strengthening hurricane is going to cross Jamaica, Cuba and the Bahamas. But what then. Some modleing is suggesting a sub tropical blow to the NE with widespread 60 to 70 mph winds heavy rain and or snow. If this developes could see a billion dollar storm (ref: Dr. Jeff Master

Posted By: stormcrow
Posted In: General
Replies: 24

How many Independent Adjusters out of work Today

Just curious, How many IA's are there out of work today who don't have other income to survive .  How many total adjusters are there in the USA . Including Staff adjusters.?    How many newbies still want to get into this stagnant business.

Posted By: Goldust
Posted In: General
Replies: 35

Isaac

Does it appear to be a lot of work from this storm? Before the storm my email and phone were busy. It seems to have gotten pretty quiet.

Posted By: LucyZ
Posted In: General
Replies: 13

Sandy Discussion

So, here we are Sandy is here.  It is really funny how changing jobs from commission to salary changes the perception. When I was a salaried road warrior, I used to beam with joy while seeing those clowns on Weather Channel acting like it's the end of the world. Now, I am a salaried guy working

Posted By: Alex_Chernov
Posted In: General
Replies: 84

I Thought I Had Heard It All

Greetings to everyone from Oaxaca, Mexico, where Jennifer and I are taking a break from our last assignment and staying far away from the demonstrations taking place across town. I guess I'm reviving this thread from a similar thread now located in the archives.  For those of you old enough to

Posted By: Medulus
Posted In: General
Replies: 43

Stress and Mental Health of Adjusters

Does anyone know of mental health services needed by or provided to claims adjusters suffering from stress related symptoms after a severe cat? I am completing my grad degree, and this is the topic for my reserach paper. I am also an adjuster who has been there and done that.

Posted By: dorothys
Posted In: General
Replies: 24

What to do when the insured is deceased or divorced

I think death and divorce are common issues that rarely get covered in training. Adjusters learn what to do by trial and error, or if they are lucky, a knowledgeable supervisor tells them what to do.  Scenario #1.: The adjuster is handling a claim for Mr. John Smith and speaking with  a

Posted By: Leland
Posted In: General
Replies: 8

Another Blow to Professional Adjusting

Xactware and ServiceMaster have teamed up to offer insurance carriers a contents estimating service.  Now the carriers are using restoration contractors to handle contents claims.  Pretty soon there will be nothing for property adjusters to do except review and pay contractor invoices.

Posted By: johnpostava
Posted In: General
Replies: 30

Fee Schedules

I think someone should have done this a long time ago.  Let's start a list of fee schedules from different carriers and their preferred IA firms.  Everyone should know what companies pay IA's instead of having to learn the hard way.  Anyone have several 2010 fee schedules to start?&nb

Posted By: descher
Posted In: Community Chat
Replies: 15

Did I mess up?

 I just got hired by Pilot, I guess. They called and said get your paperwork in and get ready for a drug test. The lady told me that she knew they would call me so pack my bags. I have all paperwork in, but they haven’t called me for a drug test yet. I e-mailed and they said if I was called to

Posted By: newguy3
Posted In: General
Replies: 50

Know your policy

Janice and I worked a commercial loss last week and submitted it for payment 4 days after assignment, through a vendor with a major carrier. This was a lightning damage claim to a 5 ton outside A/C unit and a neon lettered sign affixed to the front gable end of a large restaurant. It was an ACV poli

Posted By:
Posted In: General
Replies: 38

2007 Version of Know before you Go.

My opine is not as good as the experts; but I think a monster hurricane will hit Texas or Florida with in the next 50 days. All new and old adjusters try not to be cheated by the known and not surfaced vendors and subs of venders and the subs of the subs. Ask more questions. Keep a copy of ever fil

Posted By: Ray Hall
Posted In: General
Replies: 32

"Muffled Cries" story of adjuster killed in Tampa in Nov 04 reruns 9/22/07 at 6:30pm ET

Florida Farm Bureau adjuster, Katie Froeschle, age 25 ,was murdered in Tampa,FL on November 12, 2004 while inspecting a loss by the tenant who is now serving life in prison. Forensic Files investigated this and is re running the story "Muffled Cries" on 9/22/07 at 6:30pm ET. She was beaten

Posted By: Dimechimes
Posted In: General
Replies: 31

Past Articles

Note: Since CADO first went online in 1995 we have had many members contribute to the site with their articles and forum posts.  But over the years many of these post were lost however, we have recently been able to recover some of the articles and forum post and will be re-posting them as time allows.   They will be posted on this page (Commuunity Blog) with a note indicating that it was a prior post. RC