Posted By Michael Moorhead on 07/04/2008 2:28 PM
I want to make sure she gets a fair amount. Consumers do that all day long. You seem like a very alert consumer, and I'm confident you will not be taken advantage of. I am an "all-lines" adjuster and have done a lot of total-loss settlements on vehicles, in addition to property claims. It is not unusual to have a family member (or friend) take an active role in working with the adjuster. For example an elderly policy-holder asks that her adult son help her with phone calls to the adjuster. Or a husband who may be more versed in vehicle issues than the wife - who is a great cook but can't understand the math on an ACV settlement less salvage, plus license fees, etc. Personally as an adjuster I would have no problem at all talking with a fiancé - boyfriend of the Insured. We are all working together to get a fair settlement without delays. I wouldn't yell "fire" till you see smoke, and I trust that your carrier will give you a fair settlement on both your cars. Just look at it like you sold both vehicles. You put them in the classified, and someone paid their fair market value. That is what is going to happen with your claim. The grief occurs when you owe more on the loan than the car is worth, and sometimes you can get the lender to accept the settlement - those are details you encounter once you get the carrier's valuation. Till then, stop worrying and have a good 4th of July. A Public Adjuster deserves to be paid for his time, just like anyone else. You open that door, you are taking their time - and you don't even know if you need them yet. Like calling a plumber before the leak. You are opening yourself up to giving away part of your total loss settlement to solve a problem that doesn't exist yet. You didn't mention that they gave her a bad offer, so I am assuming that it is still in progress. If they do give her a bad offer, you just help her do what any consumer would do. Get your own market value quotes for Like Kind and Quality vehicle and document your claim. Everything in this world is negotiable. |