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Last Post 07/01/2007 10:51 PM by  TXAD
Adjuster accidents
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Bobabooey
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06/04/2007 12:26 AM

      I am bored.  Anyone have any interesting accidents on the job?   Last week with my FatMAx i nearly sliced my finger to the bone when retracting it and not paying attention.

     

    On several occasions while on a roof, my tape measure has fallen off of my pants, bounced off of the roof,  and almost smashed a window out of an insd's car.  I have got lucky so far and have never actually hit anything.   Anyone ever hit a car with their tape measure??

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    Brent_Young
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    06/06/2007 5:39 PM

    You need a silly song to go along with this topic. Allow this song to play in your head as you read the responses. (if any)

    Manahmanah!

    Doo doo de-doo doo.

    Manahmanah!

    Doom doo-doo doo.

    Manahmanah!

    Doo doo de-doo doo,
    De-doo doo,
    De-doo doo,
    De-doo doo doo doo doom doo doo-doo doo.


    Manahmanah!

    Doo doo de-doo doo.

    Manahmanah!

    Doom doo-doo doo.

    Manahmanah!

    Doo doo de-doo doo,
    De-doo doo,
    De-doo doo,
    De-doo doo doo doo doom doo doo-doo doo.

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    AdjusterBrad
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    06/06/2007 7:56 PM

    A little of topic ..... were can I find that song.  The only place I've heard it was the Muppets.

    Thanks for the help.

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    RandyC
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    06/07/2007 1:52 AM

    1982, I think,  I was working on Spectrum Center Tower, Addison, TX..  The Crane lights had stopped working and Addison Airport was not happy.  Nobody wanted to climb the crane.  I was nobody....so the job fell to me!     Hand over hand I went to the top, but just as I stepped through the cramped opening of the boom my tape caught the frame and down she went..

    It took only a minute to make my way to the end of the crane,--swaying  as cranes do, fix the problem, but forever to climb back down.  There at the bottom of the ladder waited a bunch of angry  men, each with a piece of my tape measure in his hand.

    Normally, it was, "No habla englis", but today they had no problema communicating. 

    "Yours, no?" they  demanded.

    "No!" I readily agreed!

    Sometimes it's prudent to deny a claim.

    Randy Cox

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    stormcrow
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    06/07/2007 10:49 AM

    Certainly since 04 here have been a lot of accidental adjusters.

    I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers.
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    Medulus
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    06/07/2007 12:06 PM
    My second assignment as an independent. The second house I inspected on that assignment. We were walking through the attic when I stepped on a piece of unsecured plywood floor. It tipped up and my legs went through the insulation and drywall. The joist stopped my fall. I sat there straddling the joist recovering from gonadal impact with both legs dangling through the ceiling of a second floor bedroom.
    Steve Ebner CPCU AIC AMIM

    "With great power comes great responsibility." (Stanley Martin Lieber, Amazing Fantasy # 15 August 1962)
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    Ray Hall
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    06/07/2007 1:50 PM

    The insured had a non standard 7 foot ceiling add on room in the rear with roof damage and had set up a very light aluminum ladder on a metal gutter. Going up with him was fine. I was the first coming down and did not step in the middle of the rung, the ladder turned up 90  degree and I was black and blue on my right side from scraping the gutter going down feet first while holding onto the gutter. I have always used mine since then.

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    Ray Hall
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    06/07/2007 1:55 PM
    Never try to scoot down a very steap, hot comp roof feet first with out some newspaper in your pants and good gloves .
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    01Snake
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    06/07/2007 2:30 PM
    Steve is the winner so far!
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    claims_ray
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    06/07/2007 3:51 PM
    I was doing re-inspections. My next house had a steep 10/12 pitch roof with 1.5" - 3" gravel around the house I had no great spot to set up my ladder without having the footing in the gravel. I set up to walk up the valley at the front of the house right next to the ornamental fish pond about 5' in diameter. I climbed up the ladder and as I got to the top one side gave way on the gravel. My ladder went one way I went the other and I ended up falling backwards into the pond. My body said thank God for the pond and my camera said damn pond.

    I had wondered why the previous adjuster had no photos from the roof.
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    gcash
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    06/27/2007 12:40 PM

    Not really an accident but it was sure a learning experience,  lesson NEVER deny a claim from the roof.  Picture a young thought he knew it all adjuster from his days at a desk who is now in the field and full of himself for having the nice company car and having been recognized for the all around great guy he knew that he must be, by being promoted to the field.   Now picture young stupid adjuster (who happens to look, act and have all the same identifying information as the first one) inspecting a roof for hail damage in a neighborhood where about half the houses got new roofs.  All that could be found was a worn out roof that had needed to be replaced about five years before and no hail strikes visable.  Young thought he knew it all adjuster, proudly anouncing to the insured that there was no hail damage and that the roof was just worn out.  As you probably have guessed young thought he knew it all adjuster suddenly became young stupid adjuster when the insured took the ladder away and announced that it would be replaced once hail damage was found.   Young stupid adjuster is now older and wiser and when training new adjusters they all learn that the first rule of claims adjusting is not check coverage, same day contact or any of the other usual suspects. The first great claim commandment is NEVER deny a claim from the roof.

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    texascatadjuster
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    06/28/2007 3:01 AM

    I was in El Paso doing hail damage claims.  It was August and very hot, those flat roofs get warm in the summer.  I was on my 7th inspection another denial.  On the roof I stepped in a pile of tar, made it down the ladder with my shoe in hand, was explaining to the insured that she would not be cover when all of the sudden my left breast felt like it was on FIRE.... I looked down and a wasp was having its way with me.  The insured took me into the bathroom and got me some benadryl.  Had to cancel last my inspection of the day I was looking a  little lopsided.  LOL

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    dcmarlin
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    06/28/2007 4:33 PM
    During Andrew, I did a reinspection on a flat tile roof. The insured advised they had a ladder, so I did not bring mine. When I arrived, all they had was an 8' section of an extention ladder and it was not long enough to get me on the roof. Thus, I backed up my pick-up and placed the ladder in the bed for the extra few feet I needed just to reach the eave. It would have worked fine except while pulling myself up onto the roof, unfortuntely, I put all my weight on what was a broken and unattached roof tile. As I started to fall I caught the gutter with one hand. My momentum swung me into the concrete block wall and I lost my hold of the gutter. I am just glad my truck had good shocks as I landed right in the bed. But then the ladder came down on top of me. Ouch. I was lucky; I just felt like I got power-slammed by the Road Warriors, otherwise I was okay. Lesson learned!
    Gimme a bottle of anything and a glazed donut ... to go! (DLR)
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    vallerih
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    06/28/2007 4:53 PM

    This happened to a coworker of mine, thank God not me. It was one of those hail storms where the entire neighborhood is damaged and after a couple weeks you kind of go goofy. The adjuster got to the insured's house and the lady came out and stood by his ladder while he made the inspection. This was before the days of digital cameras and the SLRs were cumbersome and heavy. With his clip board, measuring tape etc etc in hand and after his inspection, the adjuster asked the homeowner if she would take his camera before he climbed down. She said sure and he gave it a little toss and she missed and it hit her on the head cutting it open. To make a bad situation worse, after all the panic over the cut head, he discovered he was at the wrong house and wasn't even with her carrier!

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    Medulus
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    06/29/2007 6:46 AM

    I'm sitting here with a broken arm as I type this.  You might ask, "Did I fall from a roof?"  The answer to that would be, "No, I'm always very careful on roofs.  I fell over the lip of a six inch drop in the middle of a deck."  I was inspecting the gutters for wind and hail damage.  The insured was in the house because she couldn't bear to watch me get on the roof.  I had just assured her that I climb hundreds of roofs every year and that hers would not be a particular challenge for me.  I also told her I would just take a quick look at the gutters and siding before I got on the roof.  So I was looking up and the deck had a six inch step down in the middle, which I didn't see.  When I tumbled over the step down, my elbow bent backward.  When I stood up, the arm lay limp and painful at my side.  Then I felt a pop as the joint popped back into place.  The result was two minor fractures in the elbow and a non displaced fracture in my ulna.  Oh, and the slightly sprained ankle, too.  I went back to the insured's front door, with a mouthful of crow, and explained to her that I would not be climbing her roof today, after all.  I brought an assistant with me two days later to do the roof climbing for me. 

    I expect a roof to be dangerous, but I guess I have to watch that ground walking, too, from now on.  This week I have far less pain and the arm and elbow seem to be healing nicely.  I'm getting antsy to be 100% however.  Looks like three more weeks at least until I'll be feeling totally up to snuff.

    Steve Ebner CPCU AIC AMIM

    "With great power comes great responsibility." (Stanley Martin Lieber, Amazing Fantasy # 15 August 1962)
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    TXAD
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    07/01/2007 10:51 PM

    Man, that really bites.  Glad to know you're on the mend though.  Good Luck

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