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Last Post 04/20/2010 4:22 PM by  bdwood
The ugly side of adjusting that many of you do not know about
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Ryan in Houston
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04/05/2010 10:09 PM
In case it has not been posted here...the standing pre-trial order from Harris County regarding Ike suits.

http://www.cfxpress.com/Pretrial_Order_Ike.pdf


It basically says both sides will do their document exchange and go to mediation within 100 days. Most will be settled in mediation for far more than the claim is worth. I have yet to see one where the carrier did not pay at least several thousand in plaintiff attorney fees. If the insured clears a few grand along with the attorney, they consider it a win. They have it figured out.
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Ray Hall
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04/06/2010 2:22 AM

Ryan, I know you are inside this picture of greed. If I owned a property insurance company and my first notice of a dispute was the plaintiffs original petition. If course I would ask outside attorneys to answer to suit. I would then set up a litigation file and assign the case to an adjuster. The original loss file would be located and all my adjusters would agree the amount was not unfair, but we have this problem. The original petition will let us settle before the answer has to be filed for $231,567.00 we let the answer be filed. We know we will get the court ordered mediation within 100 days as all the plaintiff lawers are doing 6-8 per day 5 days a week and running from Houston to Galveston to Beaumont to Orange and not seeing their family, kinda like storm troopers. When our attorney and their attorney meet at the court house and run from room to room, the price comes down to $199,000. to settle. Most are not settled and we start over again in another hundred days and we come up $75,000 and theycome down $50,000 and we get that one out of the way, or even 5 or 6 in one day. The first IKE case has not been to a jury verdict yet, has it? I have a 100 cases in suit and I will try all of them to conclusion as my Name is superman and I believe in a government of law, not of men. Opps I spent all my $ on lawyers on both sides and had to go under, hope I paid all the first wave of adjusters.... they tried but TX has a problem with trial to verdict blackmail.

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Bobabooey
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04/07/2010 2:09 PM
It is extremely awful in the beaumont orange area. There are about 200000 people there and about 50000 personal injury lawyers. I would never write a single policy in that area if I were a carrier. I would also not write any in the valley. They too are infested with parasitic lawyers.
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Ray Hall
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04/08/2010 2:08 AM

The arbitration clause in property policys would help the carriers, but hurt the policy holders. The blackmail is the cost of defense. unfair claims practice and DPT are well intended laws, but have driven up the cost of insurance to ever policy holder in the US court system. When one attorney can find a client that will let suit be filed against a large Homeowner carrier in these four coounties who can ask for ever windstorm file in the last 5 years, thats Katrina, Rita, Gustov and Ike and would be many times more than a million files for the largest, just the copy cost and shipping would be well over 5 -10 million.

TX. will go under if another storm hits this year. over 200,000 were in the pool before IKE, it may be double by now and the red line lawsuits have not started as the Ike losses have all the lawyers on both side,s working overtime. TX losses may have to pay a month in advance if another hurricane hits TX. to get newbe afjusters, and an ungualified defend and indemnity. When the red line lawsuits crank up most of the settlement $ will be spent on Ike claims. You PA,s , roofers, lawyers on both sides need to drop the bar a lot and keep the goose alive.

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StormSupport
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04/16/2010 8:45 AM

Sir:

If you come from such "extrememly good breeding" you would know that your language is completely inappropriate and I request that your post be deleted

Do the right thing, ALWAYS
~Meg~
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Ol' Ghost
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04/16/2010 8:55 AM
Meg is right, the above post by Roofied is beyond the pale and needs to be flushed. This is yet another example of why roofers and contractors need to go elsewhere to voice their diatribes.

Ol' Ghost
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Tim_Johnson
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04/16/2010 10:26 AM
Roofied,

If you will read through the thousands of posts on this sight you will figure out we do not use such language here. Please delete your post.
Tim Johnson
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brighton
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04/16/2010 12:50 PM

Meg, Ghost, Tim,

Have any of you noticed that it seems that the roofing sales types have been lurking on this site latey? This is the second one in the past month to extoll their vast abilities of fighting for the little insured yet cannot be civil when discussing those on the insurance side of the debate.

Looks like it is time for the moderators to delete the CGUNN/Roofied post. I am quickly forming the opinion that contractors, roofers, extraction companies or anything of the like should be banned from posting on this site.

Rocke Baker
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Ol' Ghost
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04/16/2010 1:49 PM

Rocke, while I would prefer the single bullet approach to your WMD approach, you are correct. Do people of their collective ilk not have their own website forums to slam us? Surely, they would then be amongst their own sympathetic kind who could then amplify the diatribe, all there in their own little stew pot. We have ours, they have theirs, it's such a simple concept.

Ol' Ghost

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admin
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04/16/2010 5:30 PM
Post removed.

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Ol' Ghost
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04/16/2010 8:20 PM
We thank you.

Ol Ghost
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Ray Hall
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04/16/2010 10:38 PM

In the Houston area we have roofer running radio adds that Hurricane Ike claims files can be turned in until 9/13/2010. They offer free inspections and probably keep several hundred of us local adjusters busy.

The roofs that were not being paid before hurricane Ike are now being paid f. What has changed is the cost of litigation is always lurking. The big 5 insurance carriers are settling cases that have suits filed for 100 to 150K. We now roll over and pay wind lift shingles to keep the roofers from sending the insured to an attorney. We need good public adjusters in this area to work out these claims, as PA.s will not kill the golden goose.

The next hurricane that hits the mainland of the US will cause billions in legal cost alone. Ever state has unfair claims and DTP and ever storm file has all the proof the plaintiff needs. Out of the thousands of IKE lawsuits, the first has not been to a jury trial yet.

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brighton
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04/17/2010 8:48 AM
Posted By brighton on 17 Apr 2010 08:40 AM

Roy,

Thank you for removing the post.

Ray,

When there are more attorneys than Law Enforcement officials in the U.S. that is a very bad omen. Cops getting laid off and more attys graduating. Just like more people getting licenses to handle claims than demand.  Attorneys have to make money somehow. We have discussed it and the Blackmail option (cost of defense)  is the best way for very marginal to lousy attorneys to get in the the feeding frenzy.



 

Rocke Baker
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Ryan in Houston
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04/17/2010 9:34 AM
I have heard that commercial.  I have also seen the latest billboard from you know who.  "Did your roof get patched instead of replaced?"  I guess they have resorted to suing over that now.  On that note, a mediation settled this week for an amount that makes me want to vomit.  Plantiff had no claim, carrier made 2 inspections, and found no damage.  Insured got an attorney who sent his "contractor" henchman out to write a 50k sheet on a 25k dwelling.  We all know how it goes from there. The plantiff attorneys know how much a trial defense costs, so they know what the carrier will settle.  Like someone else said...it's basically blackmail.



Posted By Ray Hall on 16 Apr 2010 10:38 PM

In the Houston area we have roofer running radio adds that Hurricane Ike claims files can be turned in until 9/13/2010. They offer free inspections and probably keep several hundred of us local adjusters busy.

The roofs that were not being paid before hurricane Ike are now being paid f. What has changed is the cost of litigation is always lurking. The big 5 insurance carriers are settling cases that have suits filed for 100 to 150K. We now roll over and pay wind lift shingles to keep the roofers from sending the insured to an attorney. We need good public adjusters in this area to work out these claims, as PA.s will not kill the golden goose.

The next hurricane that hits the mainland of the US will cause billions in legal cost alone. Ever state has unfair claims and DTP and ever storm file has all the proof the plaintiff needs. Out of the thousands of IKE lawsuits, the first has not been to a jury trial yet.

 

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bdwood
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04/17/2010 10:47 AM
AFTER 30+ YEARS:
I am canceling all of my connections with CAT Companies. I guess I'm completely tired of being led around by the nose. Most of the insurance carriers are demanding more from potential adjusters, which isn't all bad if they provide a reward for dancing through their hoops ---- WORK and INCOME. I have spent thousands of dollars on continuing education, certification for different companies and Texas Wind Pool, NFIP, etc. I get requests to attend conferences all most every week. Some companies want to charge up to $400 to attend. With some, it's obvious they are trying to make up for lost revenue. This plus travel, food and lodging has gotten out of hand. Naturally, one assignment could make up for the expense. That won't happen if you are number 958 on the list or on team #5. Most invitations are only to build an adjuster list so they can show perspective clients a 1000 adjusters, ready to go to work at a moments notice.

Integri and Xactimate have gotten way too expensive. I purchased a quarter subscription from Integri for $500, I was told the cost would be $450, but $500 showed up on my credit card.

I recently inquired about a temporary, inside adjuster position in Texas. It sounded like I was a good candidate and I was told I would be added to their list if I could report for work in 3 days. I agreed and was told they would contact me with the details and confirmation. A day and a half went by and I called the company. I was told "Oh, it looks like you didn't make the cut". They chose adjusters living near Dallas from their list. I spent over 10 hours getting the 5th wheel ready to go.

The bottom line is that I QUIT. I quit being part of an adjuster list, just to make the company look good. I quit paying outrages fees to attend certifications so I can be part of a few hundred adjusters on a companies list. I quit certifying and re-certifying for Texas Wind Pool and National Flood. I quit paying for continuing education that only provides information that a trainee needs. I quit applying for State Licensing in every state in the union (just in case I'm needed there). I quit supplying company's HR Departments with pages of information and test results simply so they can justify their jobs. I quit subscribing to the over priced estimating software. I quit working for supervisors, on CATS, that change their reporting requirements every other day and have never spent one day in the field as an adjuster. I quit changing my estimates for CAT companies just to pad the dollar amounts. I quit working for companies who demand a 5 page report on a $500 claim. I quit working for companies who demand chalk circles on hail damage that destroyed the shingle to the roof sheathing. I quit doing detailed underwriting inspections as a free add on to the adjustment. I quit working for companies who do not provide field support for the adjusters. I quit tearing off FEMA contractor blue tarps and their
4 1/2" ring shank nails in 90+ degree temps.
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JimGary
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04/17/2010 11:28 AM
Sounds like a spot just opened up for someone.
I know the voices aren't real, but sometimes they're right!
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Ol' Ghost
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04/17/2010 11:58 AM

Jim, our friend bdwood is making more than a few excellent points. He also forgot to point out how the company demands the vendor grossly overstaff a storm. The tried & true practice of one hundred files waiting in the basket is now a thing of the past. Where is the economic balance to the tremendous costs incurred before ever leaving the driveway plus the travel and lodging expenses? That, too, is a thing of the past.

In reading the posts by Ray hall and the blackmail approach by the legal community, I can see the rationale for 'jumping the fence' and going for the gold by working for the P.A.'s and the legal sharks. In this brave new world, in effect the truth be damned, let's grab the cash while it lasts.

If the carriers don't want us to wear the white hats and be their heroes, a man has to work at something. Is my logic making any sense?

Ol' Ghost

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Tom Toll
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04/17/2010 12:03 PM

May he rest in peace!

Success is not final, failure is not fatal: it is the courage to continue that counts.
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Ray Hall
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04/17/2010 3:42 PM
In 1994 I spent 14 days in court as a hostile witness. I was the first adjuster on a 3 million jury verdict on a large church that was torn down, because of mold. I first inspected the church in 1990. I had over 300 hours billable time ofter the defense attorneys contacted me and trial time. I was on the stand 3 times.
Before the trial EVER started it was delayed one day"while both sides agreed on a "not less than settlement".

I work with some very small insurance companies on Ike losses. If we had a crystal ball when Ike hit Harris County only and could see the unfounded litigation coming down the road.... we could have over paid each reported loss by thousands for a full release and been ahead. Now we are getting Ike losses reported for the first time 19 months later.No such thing as right/wrong/correct/incorrect/good/bad just ..... legal blackmail.... none of us have ever seen before.
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bdwood
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04/17/2010 4:51 PM
I guess my long rant can be summed up in one word. RESPECT. Very few companies have it for the field adjuster. Working as a team has become a thing of the past. It all upsets me because I love working claims, dealing with people, even the difficult ones. I refuse to be used and disrespected. Yes indeed, a spot has just opened up for someone. I wish them all the luck in the world.
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