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The Artisan Works Group

We're not the typical claims organization.

The Artisan Works Group


The Artisan Works Group is the insurance industry's boutique provider of specialized claims and risk management solutions.

ArtisanWorks' experience and expertise are represented by Business Unit Groups that bring a common corporate culture to their work across borders. Each Group is comprised of sector experts, including former insurance and reinsurance industry executives, big four partners, chief risk officers, chief financial officers, industry analysts, policymakers, market researchers, and committee task force members of operational and process standards setting organizations.  We provide confidence in the face of uncertainty.


The Artisan Works Group’s Practice Areas 

*       Claims Management (TPA, Bordereaux) 

*       Managed Services Sourcing (Staffing, Placement, Branch Assist)

*       Adjusting (All Lines)

*       Consulting and Sub-Practices

v    Litigation Management

v    Audit

v    Planning (Business Processes, Catastrophe, Contingency, Bespoke)

v    Underwriting Support


Our foundation is built upon organizational agility, lean processes, and subject-matter expertise in place of rigid hierarchies.  Our vision is clear and common.  Our Group acts as one in helping our clients identify their jugular issues, devise value-added solutions for them, and, in turn, deliver those solutions locally through the last mile of execution in a timely, effective, thorough, seamless and cost-efficient manner.  We listened to the industry and designed ArtisanWorks in response.  


We focus on specific industries.  This approach allows us to develop strong technical expertise in these industries, their claims, and strategies for managing claims to the best outcome.  From understanding each industry’s distinctive terms and vocabulary to in-depth knowledge of segment specific Best Practices that drives the outcome of a claim, ArtisanWorks brings expertise and efficiencies that resolve issues, avoids litigation, and drive claims to a better resolution.



Leadership.  We begin and end tasks with leadership.  Our workforce of staff and contracted operators bring thought leadership to each process of each task of each service to deliver uncommon results.  

We've developed an extensive network of industry professionals and have strategic relationships in place that allow us to adjust claims promptly, efficiently, consistently, and expertly.  Specialists are assigned to provide solutions - not generalists. 


Our Strategy and Value Proposition is to attract, hire, develop, mentor, and, most importantly, retain the best and most talented people industry-wide.  Our success is our people and the imagination, vision, and commitment they possess.  Our culture fosters independent thinking, innovation, and growth - this is why our team of employees, operators, and contractors succeed.  They are leaders who take responsibility and make things happen.

We are a group from both within and outside the insurance industry that forms a unique blend of talents and expertise to meet the challenges of our marketplace.  We have a passion for work and play, recognizing that success is a balance of both personal and professional achievements.



Our employees are recruited as much for their interpersonal skills as for their technical ability, as it's customer service that sets ArtisanWorks apart from our competition. We place the highest priority on service-oriented people who translate customers' needs into our service deliverable and provide the company with qualified leadership for the years ahead.

We’re rigorous about our work and developing our people. We’re building a great culture.  And we’re finding solutions to some of the industry’s hardest problems while creating a collaborative learning environment in which to tackle them.  Here you’ll find exciting challenges and diverse opportunities, and the best teachers around.



We're entrepreneurs - we require professional willing to take on responsibility, with the confidence to act independently and decisively. We compensate and promote both employees and contractors based on performance.  Excellent employment opportunities are available to skilled, energetic, hardworking, customer driven, meticulous, and impeccable professionals who enjoy a fast-paced and rewarding work environment.  If this sounds like you, let's talk.

To apply for employment or contract consideration, please email your resume and cover letter by clicking here.  Please include your desired position in the subject line.  Due to the large volume of resumes we receive, we will only contact candidates under consideration.


The Artisan Works Group is an Equal Opportunity Employer and invites culturally diverse applicants to join our team.  We actively promote a drug-free workplace.  You acknowledge that your submission of your application and information will be pursuant to the Privacy Policy applicable to this website.


Follow us on our Social Media channels for updates, events, new clients, and industry news. 


We're not your typical claims organization.  

We're Specialists - not generalists.                critical thinking delivered™      

2028 E Ben White Blvd
Suite 240 Box 8294 Austin, TX 78741
Phone: 877-363-4471
Fax: 866-898-4273


Hits: (5395) - Posted: 2/21/2016 - Updated: 11/23/2017