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View From the Slough, Too - The Art and Science of Branch Assist View From the Slough, Too - The Art and Science of Branch Assist

View From the Slough, Too - The Art and Science of Branch Assist

I originally wrote this article back in 2001, and hundred of people read it on CADO, but at some point the link to the article became bad. So, for years I have not even been able to access it. I thought the article was lost for good until I recently discovered it on an old backup data disk. Because the conditions in catadjusting in 2001 and 2007 are so similar, I thought it would be a good time to update and revise the article to make it more current and to repost it on CADO. 
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They don't just hand you the keys. They don't just hand you the keys.

They don't just hand you the keys.

This article comes from a forum post that was made by rass3742 on 9/12/2006

One thing I’ve noticed is the incessant struggle between newbies and veterans of our industry, as they scrimmage to identify the paradigm of CAT adjusting.  As a veteran of claims adjusting myself, I have taken the long road here and know that I am better for it.

I have just recently become “active” in reading and posting comments; as such, I hope I am not breaking the rules of CADO by bringing the bulk of a post I already made into this thread.  I just think it’s a topic at the front of so many minds here that it might be of interest as its own discussion.

What I’ve been seeing, in a lot of the posts in the CADO community, are seasoned adjusters who are struggling with the seemingly never-ending complaints of start-up adjusters who aren't being handed a living on a silver platter.
 

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Cat Adjusting as a Profession (Is It For Me?) Cat Adjusting as a Profession (Is It For Me?)

Cat Adjusting as a Profession (Is It For Me?)

Article Archive

From the Article Archive 
Title: Cat Adjusting as a Profession (Is It For Me?)
First Posted: Friday, November 26, 2004
Author: Gary White

 

 

My son is now ready to go to college away from home and excluding approximately 21 months in an attempt to try something different in my life as a "financial planner", I have been adjusting, supervising or investigating claims for almost 27 years. By the way, I have worked my share of hail, wind, tornado and hurricane cats for other carriers so I know from whence I speak. Even during the time while I was trying to become a "financial planner", I supplemented my income with adjusting temp jobs and contract adjusting work.

 

 

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The “Killer” amongst us. The “Killer” amongst us.

The “Killer” amongst us.

A article by Dave Hood

 There are many ways to approach the demise of the catastrophe adjuster.

   1) The fatal auto accident.

   2) The falling off the roof.

  3) The stroke

  4) The heart attack

Many of the above are related to the difficult and lengthily work hours we endure to provide our services to those that require them, as well as to provide for our families.

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Do it right the first time and reduce re-opens Do it right the first time and reduce re-opens

Do it right the first time and reduce re-opens

This article was moved from the old system. It was written by George Mullet in 2000.

The primary thing an adjuster needs to do is communicate with the insured. I cannot emphasize that enough. We do not know if there is an error, an oversight or what, until we get out there. The adjuster is always supposed to communicate the proposed settlement with an insured and many people tell us they never heard from the adjuster after he was out there. Whether that is true or not is not the issue. If the adjuster is overly clear not only on the amount of the settlement but exactly what he is recommending, it leaves little room for misunderstandings. Further, if he/she is extremely clear, people will not have the tendency to want to say they never heard from the adjuster.

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Is It Really Just The Money ,(The Bonum and the Summum Bonum)?

by Steve Ebner first posted 12/7/2004

A Blog post from the archive.

It occurred to me that this was just another perk of being a catadjuster.  I have lived in many places, been a gypsy most of my life.  When I think back, my life comes back to me in bits and pieces, as a bit of what happened in this place and a bit of what happened in that. 

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FAQ

Listed below are some links to other blog post and articles on other sites.

Dimechimes ClaimSmentor Adjuster Information Blog 
 Organization Chart for the Claims Handling Blame Game- A Humorous Graph -A Serious Look at Claim Bad Faith Issues
 On the page the above link takes you to you will find links to some of her other articles at the end of the above article.
  

WHAT MAKES A GREAT CAT ADJUSTER?
Article written by John Postava
On the Ryze Claim Solutions webite

You can find additional post from John and Dimechimes in the CADO forums, they have made many post over the years contributing to the community by sharing their knowledge and experiance.

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