Summary from an article by Gary Blake:

 

"By eliminating the following eight phrases, you can, in a single stroke, make your department's letters significantly better. Also, you will improve your company's image, settle claims more amiably, obtain information quicker, and cut thousands of wasted words. As I travel across the US presenting on-site writing seminars for insurance professionals, here are the eight phrases that I always either delete or find substitutes for as I review participantsâ writing samples: "