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"Travelers trains thousands of adjusters at industry-leading facility in Windsor"

"Travelers opened its Claim University in April of last year. The 108,000-square-foot facility in Windsor looks like a prototypical corporate campus with a giant red umbrella on its welcome sign.

Inside, it’s a handyman’s playhouse with an educational purpose. It contains an auto lab, two full-scale furnished homes fitted with leather couches and marble countertops, a convenience store with stocked shelves and a heavy-equipment lab with battered bulldozers and cranes.

Roughly 8,500 Travelers employees a year get hands-on instruction in auto, home, heavy equipment and liability claims appraisal. Some are recent hires; others are seasoned claims professionals taking sophisticated courses for career advancement.

The company touts Claim U as the top training facility in the industry and says it’s become a major selling point to attract new employees. "